Shivani A.
SA
Shivani A.
Mid-Market (51-1000 emp.)
"easy to use"
4.5/5
What do you like best about Outreach?

I can view all the emails sent to any prospect. Viewing old emails helps me draft better messages and bring back closed opps. The outreach is very easy to use and can be easily learned—no special training required. As many sequences as you want to run—it is always possible. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I don't think so. I have used a few other tools as well, but outreach is the best. Review collected by and hosted on G2.com.

Jose G.
JG
Jose G.
Sales Development Representative
Enterprise (> 1000 emp.)
"Outreach keeps me locked in"
5/5
What do you like best about Outreach?

I like how I can look through my sequences and see how they are performing. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I would like AI assistance in polishing my emails Review collected by and hosted on G2.com.

Yesetly M.
YM
Yesetly M.
Business Development Representative
Mid-Market (51-1000 emp.)
"Fast and Easy to use!"
5/5
What do you like best about Outreach?

What I like best about Outreach is how easy and visible every stat is. You are able to view who viewed and clicked your emails on the right side and also group who has the most viewed/clicked in the middle section, making it easy to follow up and send custom emails for outreach.Creating and cloning sequences is also a breeze and easy to make custom. I love outreach I have used it for every company I have worked for and it's useful for prospecting. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Being that I've used Outreach for 4 years I don't have much negative things to say.

If I had to say something it would be maybe adding a prospect added from linkedin to have it automatically add the time zone and city/state they are located in but is really not a big deal! Review collected by and hosted on G2.com.

Omer B.
OB
Omer B.
Lead SDET
Mid-Market (51-1000 emp.)
"User-Friendly"
3.5/5
What do you like best about Outreach?

I like Outreach for its ease of use and the process flow for creating triggers and sending swags based on trigger criteria. The UI is quite good, and anyone using the integration can easily work with it. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I find the color theme's design seems old and needs a bit of a revamp. Review collected by and hosted on G2.com.

José Andrés M.
JM
José Andrés M.
Project Management
Mid-Market (51-1000 emp.)
"Great tool to manage outreach and follow-ups easily"
4.5/5
What do you like best about Outreach?

What I like most about Outreach is how easy it makes it to organize and follow up with leads. You can build sequences, send personalized emails at scale, and see who opened or replied in real time. It keeps everything in one place, so you don’t have to guess what step comes next. It’s very helpful for staying consistent with outreach and improving response rates. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Sometimes the platform takes a few seconds to load when switching between sequences or inboxes. Also, the reporting dashboard could be a bit more flexible. But overall, these are small issues compared to how much time it saves every day. Review collected by and hosted on G2.com.

CT
Christian T.
Business Development Representative
Mid-Market (51-1000 emp.)
"Specific tracking and easy integration with other applications"
5/5
What do you like best about Outreach?

I can do specific tracking, and I can also link other applications to the app, which I find very useful. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I would say that, especially in some cases, the phone app... Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Good platform"
2.5/5
What do you like best about Outreach?

I dont use Outreach much for the email outreach capabilites. I use it moreso for the calendar scheduling functionality which I really enjoy. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Outreach can make the user expereince and process os using the platform easier. It can get very confusing and become cumbersome. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Easy Sequences and Helpful Call Tracking"
4/5
What do you like best about Outreach?

I like that it tracks your calls (number of dials, length of time), you can text and that you can create sequences easily Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I don't like that you can't send pictures or screenshots through text. I also don't always get an email notification when someone texts me so sometimes i miss them Review collected by and hosted on G2.com.

Katt D.
KD
Katt D.
Account Executive
Mid-Market (51-1000 emp.)
"Effortless Contact and Task Management"
4.5/5
What do you like best about Outreach?

Contact lists, tasks, call task flow, call quality and recording Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Wish had an option where you could add people into a call list to save for cold call power hours Review collected by and hosted on G2.com.

Ryan J.
RJ
Ryan J.
Account executive
Hospitality
Mid-Market (51-1000 emp.)
"Outreach recommendation"
4.5/5
What do you like best about Outreach?

for the most part it's a perfect sync with the CRM our company uses. A couple pieces of data tend to not get brought over, but nothing that would make or break the experience Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I can only transfer 2 phone numbers from any contact in my CRM. If there are more than two (multiple locations, cell phones, etc,) it doesn't transfer over Review collected by and hosted on G2.com.