Outplay is a great automated tool, I won't say it's very easy to use initially but once you configure the campaign it's very easy and very efficient. The best thing about this tool is you can easily import a larger database of CSV files and you can set it up according to your requirement. The best thing is when you start configuring the tool itself will give you suggestions. Once you set up a cycle of which date and time the email should deliver and with the template it will deliver seamlessly with huge database too and in the side section you can see your task too and you will get reminder as well incase you forgot to follow up or call your prospects. Review collected by and hosted on G2.com.

It's not dislike but yeah configuration is not very easy initially you need to practice a bit to understand the tool but it's a great tool once you understand. Review collected by and hosted on G2.com.

Their product is really good and exactly what we needed to get the job done easier and faster but I want to shine more light to their customer service - their crown jewel is their people. They take care of us as if we are their only client and gets us the help we need 10/10. Review collected by and hosted on G2.com.

Delay in posting responses and sometimes not seeing the most recent response on the top so it is sometimes difficult to find the newest responses. Review collected by and hosted on G2.com.

Setting up all outbound activity in one dashboard Review collected by and hosted on G2.com.

The report filters are sometimes crazy to understand Review collected by and hosted on G2.com.

Outplay is what I utilise for outbound sales. I recently changed from Outreach and Lusha.io. It offers enough analytics to let you monitor your sales progress. You may see in real time how prospects are responding to your emails using the tasks dashboard.

The technology is useful since sales representatives can execute specific campaigns and obtain those results. Another benefit of Outplay is its ability to make outbound calls to any country's phone numbers in any location, leave voicemails, and then seamlessly integrate with CRM systems to log the calls. Review collected by and hosted on G2.com.

Their customer service, in my opinion, might be improved. We occasionally reach a consensus and they decide against getting back to us. Also, the dashboard as a whole providing insights into the effectiveness of the campaigns has to be redesigned. Review collected by and hosted on G2.com.

Sequence creation is very helpful to automate workload. Lead section for contact research makes outreach a lot faster. Meeting scheduler facilitates contact with customer by eliminating a lot of nack and forth. You can also select how you want to sync the tool with your CRM or other tools you may be using. Review collected by and hosted on G2.com.

It doesn't register the responses you get from each email that is being sent, it would be nice to have a type of inbox where you can also respond to emails from the app or at least connect to outlook's app to record all communications with a contact and not have to go to your email in the browser. Review collected by and hosted on G2.com.

I've gone through a TON of different CRMs trying to find something that would "do it all" for my sales team. You would be surprised at how few have anywhere near a "capable" workflow automation playform. Outlpay does that and more. I cut my teeth on another platform (that I won't mention here - but let's just say they love the flywheel) and when it became too expensive for us to use, I searched high and low for a platform that would carry out the same automations that I was using before and kept coming up short until I found Outplay. Easy to use, tons of integrations, you don't have to pay for the number of contacts you bring in...I would recommend Outplay to any Marketing or Sales Team. Review collected by and hosted on G2.com.

This sounds like a cop-out but there's really not anything that I dislike about the platform. I looked around forever to find something comparable to what I was using before and this ticked all of my boxes. Review collected by and hosted on G2.com.

I love how Outplay encourages user interaction, collaboration, and innovation. It's a great platform for users to explore and create their own unique experiences while connecting with and inspiring others. Review collected by and hosted on G2.com.

I dislike that Outplay can be slow and buggy at times. It can also be difficult to find what you're looking for and the interface can be confusing and difficult to navigate. Review collected by and hosted on G2.com.

Outplay helps me organize my day-to-day activities and helps me focus on what's important. Identifying the low-hanging fruits(prospects), that need attention with a range of triggers on different actions by the prospects makes it easier.

Without this I wouldn't know who I need to talk to, and how I can boost my productivity. Review collected by and hosted on G2.com.

Even though it has some great features, a few aspects of it still need to be improved. Reporting isn't all that accurate, and given that this is our only source of truth it becomes difficult to track important KPI for the team. Review collected by and hosted on G2.com.

We've looked at many sales tools. Outplay provides so much functionality to help us effectively close and manage our deals. We were able to integrate it into our engineering & marketing stack as well. Review collected by and hosted on G2.com.

The UX in outplay is left to be desired but it's obvious they're working on it.

-We can't easily connect opps, contacts, and accounts. It takes many steps but it's manageable

-In order for us to take full advantage of outplay, we needed to use their API which was challenging. Their docs are not great but again - manageable.

-Lastly, there are fundamental issues with basic UI elements. After you do something, you'll need to refresh the screen or navigate to a different page to see your item actually take effect.

All of these things to say - I do not believe you'll find a more comprehensive product anywhere. Once you get used to the quirks, you'll soon find this is the best sales engagement platform available. Review collected by and hosted on G2.com.

Sequencing option

Multi touch point options

Easy customisation

Intuitive user experience

Integration with multiple tools/crms Review collected by and hosted on G2.com.

Restriction of the number emails in a day Review collected by and hosted on G2.com.