Plate IQ allows us to process invoices quickly and stores them in downloadable forms. This eliminates the time and hassle of keeping, manually coding and filing invoices. It also tracks activity on each invoice, so there is a high level of accountability. Review collected by and hosted on G2.com.

The only downside is that I cannot export directly into my primary accounting software, ClubEssential. It is only a couple of extra steps, so it is not really a "dislike"...more of a small inconvenience. Review collected by and hosted on G2.com.

The amount of time that I save in the office doing invoices. I used to hand code everything and write everything down in a ledger. Now I just upload the invoice as a PDF and email to plateiq. In less than 24 hrs I see the invoice and code it to the right GL and they take care of the rest! Review collected by and hosted on G2.com.

Sometimes the software cannot read the invoice correctly. Also, it takes about a month from the time I upload and process the invoice for the account to get paid, small business don't like this. Review collected by and hosted on G2.com.

Easy to use, so you don't have to be an accountant to process invoices. Features include accruals, approval reminders, notes, and history Review collected by and hosted on G2.com.

Nothing that I can think of. We've had next to no issues with the app Review collected by and hosted on G2.com.

This is a great software for invoices and invoice approvals and links very well to accounting software such as netsuite Review collected by and hosted on G2.com.

Plate IQ does not really have many downsides Review collected by and hosted on G2.com.

I love once you have submitted the invoices you can check payment status if a vendor does call regarding payment. You can even send them copy of the check information. Review collected by and hosted on G2.com.

The only downside I have come across occasionally it will say not mapped even though you have submitted everything correctly. Maybe let us know what we need to do to avoid this. Review collected by and hosted on G2.com.

It rarely crashes or feels like it is performing slowly.

It notifies of possible invoice duplicates helping decrease the chance of human error.

The ability to upload PDF invoices by sending them as attachments to the corresponding location email. Review collected by and hosted on G2.com.

Whenever I force-approve an invoice, I need to refresh the batch and go into the document to find out Plate IQ removed my approval for no reason I can determine.

When I send a PDF to Plate IQ via email from my personal work account, I get a reply in my inbox with a link to the batch that contains such PDF as well as a link to the file itself; however, this email does not occur when the request comes from our general email account.

While browsing invoices, the image quality of the PDF that appears on the left side of Plate IQ looks scrambled to the point that the text becomes unreadable. I need to open the PDF in my PDF viewer.

I'm working with PDF artificial intelligence readers provided by Microsoft that take a few minutes and sometimes seconds to extract the invoice information, with reasonable accuracy, unlike Plate IQ, which takes 24 hours. Review collected by and hosted on G2.com.

having all of the information in one place including statements, invoices, images, and account details has been life changing for all positions. The amount of work time saved in our stores has created much more opportunity for growth and new tasks. Review collected by and hosted on G2.com.

Payments by check seem to take a very long time to be received. I also wish there was a way to load all invoices into one portal instead of multiple per store. Review collected by and hosted on G2.com.

I love that invoices can come directly to Plate IQ and get coded automatically. It is such a huge time saver! Review collected by and hosted on G2.com.

The AI is off sometime and invoices get mis-coded. Review collected by and hosted on G2.com.

The ease of uploads. I can separate and get everything where it needs to go with almost no effort. Review collected by and hosted on G2.com.

Sometimes the upload speed it to slow for my patience. Review collected by and hosted on G2.com.

The simplicity of uploading invoices within a scan is ideal for this company as we have many invoices within a week. Review collected by and hosted on G2.com.

I find uploading an invoice with multiple pages cannot be included within the group of single-page invoices. Not really a big dislike. Review collected by and hosted on G2.com.