Pablo F.
PF
Pablo F.
Supply Chain Analyst
Enterprise (> 1000 emp.)
"Centralized Solution with Room for UX Improvement"
5/5
What do you like best about Ottimate?

I like having everything in one place with Ottimate, as it helps me manage different markets and locations. I find the initial setup to be really easy, and it's been really helpful to upload all the invoices. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Probably the best thing that could improve is the user friendly interface. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're happy to hear that Ottimate has made it easy for you to manage different markets and locations, as well as upload all your invoices. We appreciate your feedback about the user interface, and we are constantly working on enhancing the user experience.

aleeia d.
AD
aleeia d.
general manager
Enterprise (> 1000 emp.)
"Super Easy Invoice Reconciliation/User friendly"
5/5
What do you like best about Ottimate?

super easy to reconcile invoices for the company Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

just keep doing what your doing, I rarely have issues Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're glad to hear that Ottimate has made invoice reconciliation super easy for you! Thank you for the positive feedback.

Thomas G.
TG
Thomas G.
Director of Culinary Operations / Executive Chef
Mid-Market (51-1000 emp.)
"GREAT SOFTWARE FOR ME"
5/5
What do you like best about Ottimate?

It's very user friendly. Interfaces fairly easily with a ton of other software. It's been fantastic for me to track my expenses and super easy to scan invoices or email them in... Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

From my seat, there's really no downside other than a little time.. however, it's much more efficient compared to when I was tracking everything via excel sheet(s) Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for the great review! We’re glad Ottimate makes expense tracking and invoice management easier for you and your team, and that it’s saving time compared to spreadsheets. We appreciate you sharing your experience!

Katlin B.
KB
Katlin B.
Director of Housekeeping
Enterprise (> 1000 emp.)
"Organized and Efficient"
4/5
What do you like best about Ottimate?

I love that I only have to go to one place to review all of my invoices and all my vendors. It is extremely efficient and saves my team and I lots of time. We can upload invoices, we can check pricing and shipping information, and it helps us to make sure we are in line with the budget and what we forecasted for. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I have not come across anything in Ottimate that I dislike. All of my experiences have been helpful and convenient. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're happy to hear that Ottimate has been beneficial for your team in managing invoices and staying on budget. Thank you for sharing your experience!

Tessa L.
TL
Tessa L.
Controller
Mid-Market (51-1000 emp.)
"Top 3"
3.5/5
What do you like best about Ottimate?

Ottimate is a reliable software that is easy to use and teach the team how to use. We have had it for a few years and it functions by reading the invoice, going through the approval chains and being submit for payment. Researching in ottimate is easy and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There is some frustration around customizing restrictions and uploading that I have experienced. We would like GL level restrictions to prevent coding departments to balance sheet accounts. And the default of splitting up invoices by multiple pages is a bad default. We are constantly chasing down supporting pages. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're pleased to hear that Ottimate's fraud prevention measures have been beneficial for your organization. We take security very seriously and are constantly working to enhance our fraud prevention capabilities to protect our customers.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Innovation at its Best"
5/5
What do you like best about Ottimate?

Ottimate is a user-friendly and efficient platform for entering invoices for processing. It significantly reduces paperwork, helping to streamline workflows while also supporting environmentally friendly practices by minimizing paper usage. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There is nothing to dislike about Ottimate. As mentioned previously, it is an efficient and reliable platform. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're glad to hear that Ottimate has helped to streamline your workflows and reduce manual data entry. Thank you for sharing your experience with us!

Catherine H.
CH
Catherine H.
Controller
Mid-Market (51-1000 emp.)
"Major time Saver"
4/5
What do you like best about Ottimate?

No more data entry, less errors and double vendor payments, quicker turn around and less chasing down approvals Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Offline payments do not export through vendor pay. All issues have to run through support, there isn't much you can fix on your own. Different modules have different rules on how the same button works. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thanks so much for your review! We’re glad Ottimate is saving your team time and reducing errors. Our team would love to connect with you on offline payments — we actually can export those with a bit of configuration, so it’d be great to help get that set up. Feel free to reach out anytime at support@ottimate.com. Appreciate your feedback and partnership!

TV
Trevor V.
Senior Staff Accountant
Mid-Market (51-1000 emp.)
"From the moment I saw Ottimate, I knew they had a customer for life."
5/5
What do you like best about Ottimate?

Ottimate streamlines our accounting process, which has allowed for my accurate and timely financial reports. We now have more time for in-depth reconciliations and analysis of accounts, and we couldn't be happier with the product and service we have received. This software is user-friendly, and offers tons of neat features that I haven't seen from competitors. Additionally, their customer support team is first in class, very knowledgeable, and super friendly. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The downside of using Ottimate would be that it has created more work for us in our office, by that I mean we may not have gotten to certain reconciliations every month due to our long and tedious accounting process. However, now we have a lot more free time to complete projects that we struggled to spend time on. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you so much, Trevor! We’re thrilled to hear how Ottimate has transformed your accounting workflow and helped free up time for deeper reconciliations and analysis. We especially appreciate the kind words about our support team—they’ll be excited to hear it! Grateful to have you as part of the Ottimate family.

Desarae L.
DL
Desarae L.
"Simplified Invoicing, Effortless Transition"
5/5
What do you like best about Ottimate?

I like how simple Ottimate is, which makes my job easier. I also appreciate not having to deal with physical paper copies when I see the invoices. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Nothing I like it all Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're glad to hear that Ottimate has made your job easier with its simplicity and automated invoicing. Thank you for sharing your positive experience!

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Intuitive, easy invoice processing"
5/5
What do you like best about Ottimate?

Using Ottimate has greatly reduced the time for both our managers and accounting team for AP. We love being able to easily review invoices later in the month when running budgets. The AI quickly processes GL codes and helps keep us more organized. Love the auto upload features as well. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Still working on some of the reports being helpful, they are a little clunky still. Also, sometimes the AI isn't reading our invoices correctly and there is more work needed to process than expected. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're happy to hear that Ottimate has been able to streamline your invoice processing and provide useful reports for your budgeting needs. We appreciate your feedback on the areas for improvement, and we'll work on enhancing the reports and AI reading accuracy to ensure a smoother experience for you.