HG
Harley G.
Controller
Mid-Market (51-1000 emp.)
"Comprehensive AP Solution"
4.5/5
What do you like best about Ottimate?

Ottimate has been a great tool for our AP team -- combining EDI features, an easy to use repository of invoices, and payment processing. We now exclusively use Ottimate for all things Accounts Payable and have tremendously expedited our processing speed. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There are a few things still to be desired -- the ability to help the system learn where information is found on vendor-specific invoices, visibility into discount terms and management for various term structures, and a few other smaller items. Altogether, nothing that we can't work around. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Hi Harley! It's great to hear that Ottimate is helping with the speed of reviewing and approving invoices, as well as the efficiency of cutting checks, storing invoices, and following up on vendor payments.

MG
Megan G.
Small-Business (50 or fewer emp.)
"Streamlined Invoicing and Payment Automation"
5/5
What do you like best about Ottimate?

I really appreciate how Ottimate has helped us process invoices much faster, freeing up time for our team. The AP automation is amazing and seeing an invoice get uploaded and coded by the system is wonderful. Paying our vendors is now extremely easy, thanks to ACH and credit card payments. Tracking all of our payments to our vendors and within our accounting software is very convenient. The reporting has been extremely helpful for month-end purposes, and the spend analyzer helps us see what one product costs across multiple hotels, which has been awesome for cutting costs and ensuring universal pricing. The initial setup went very smoothly, and we could quickly work through all of the setup with the implementation team. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The only thing I have found that could be improved is that the AI tends to do things and input items or code that have previously been deleted. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for sharing your positive experience with Ottimate! We're glad to hear that our AP automation, payment options, and reporting features have made invoice processing and vendor payments easier for your team. We appreciate your feedback and are pleased to hear how Ottimate has benefited your organization.

Sergio B.
SB
Sergio B.
Accounting Admin
Small-Business (50 or fewer emp.)
"Auto-Populated Invoice Details That Save Time"
4/5
What do you like best about Ottimate?

The auto population of invoice information generated. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Some invoices can auto archive and searching for them through the uploads tab is a hassle. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Hi Sergio! Thanks for taking the time to write a review. We are glad to hear that Ottimate is making your AP process more streamlined and saving your team time.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Ottimate: Efficient, Time-Saving, with Easy Payment Process"
5/5
What do you like best about Ottimate?

I really appreciate how Ottimate saves me time by using machine learning to help book invoices, and I love having payments all in one place. It's great that it does most of the work for me. I also like that it's easy to make payments to vendors, regardless of payment type. Some vendors accept VCards issued through Ottimate, which give cash back, and it's helpful that Ottimate will cut and mail checks for a small fee. The easy implementation was also a plus. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Sometimes the invoices aren't booked correctly, and the posting dates don't get learned over time. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're thrilled to hear that Ottimate has been able to save you time and provide an easy payment process. Thank you for sharing your feedback.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"EDI Invoicing Made Easy—Clearer Vendor Invoices, Less Chasing Payments"
5/5
What do you like best about Ottimate?

The EDI feature that allows the invoices to come directly from the vendor into the system. The invoices are so much easier to read and I don't have to chase down invoices to pay. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I hate the new predictive GL feature. It is seldom correct an I have to cancel the predicted one to put in the new one. Review collected by and hosted on G2.com.

AA
Avi A.
Accounting
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Packed with Tools That Deliver accuracy"
4.5/5
What do you like best about Ottimate?

all the tools it provides. Many of them. you can itemize for your specific needs. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

sometimes it lags to update my transactions Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for the review and feedback! Our team is happy to chat with you about how we can better optimize your workflows.

Verified User in Food Production
UF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Streamlined Invoicing, Needs Interface Enhancements"
5/5
What do you like best about Ottimate?

I appreciate that Ottimate helps me track everything in one place, which eliminates the need to jump from one platform to another. I like the ease of accessing and downloading invoices. The setup was really easy, way easier than other platforms I've used. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I think the thing that could improve is the interface. So some dashboards and reports could be easily inputted into the platform. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for taking the time to create such a thoughtful review. It's great to hear how Ottimate is helping your team streamline AP.

Mark P.
MP
Mark P.
Controller
Small-Business (50 or fewer emp.)
"Seamless Accounting Integration, Exceptional Support"
5/5
What do you like best about Ottimate?

I just like that Ottimate integrated with our back office accounting system, which is very nice and seamless, so we're not having to do export and imports like that. The support staff has been fantastic, especially Stephanie. What I like most is the virtual cards and earning some cashback on that, allowing us to do ACH directly. Also, I like that it's able to do our positive pay file directly to our bank, which has been very nice. The AI learns every time we upload invoices and knows our coding, saving us time. It's nice that the vCard allows us to pay our vendors quicker and the cashback helps with the monthly subscription fees. It's also nice that our vendors get paid directly into their bank accounts via ACH, avoiding the need for mailing checks. The integration with our back office system is fantastic and works well with our business intelligence tool, helping us improve our system by giving us data insights. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

One thing would be, it's not able to discern the amount of checks. We had requested that any check over $25,000 have a second signature. Unfortunately, the system at this point cannot do that. So we've done a workaround with a second signature, and that's fine. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for sharing your positive experience with Ottimate! We're glad to hear that the integration with your back office accounting system has been seamless and that our support staff has been fantastic. We appreciate your feedback on the virtual cards and cashback benefits. We understand your concern about the system not being able to discern the amount of checks, and we're continuously working to improve our features to better meet your needs.

Linique L.
LL
Linique L.
Senior Benefits Analyst
Enterprise (> 1000 emp.)
"Seamless Invoice Management, Minor Upload Glitches"
5/5
What do you like best about Ottimate?

I like the ease of uploading documents to Ottimate and appreciate the ability to revisit uploads via linked confirmations. Each time I receive a confirmation email of the upload, I save it for my records. This is really helpful as it allows me to check when bills are paid, and I can use the Ottimate confirmation to send to accounts payable for a status update. I use Ottimate regularly to upload invoices from third-party vendors and have accounts payable manage admin bills. It accounts for all submitted invoices and allows for research or reference to uploaded info, which is valuable because management can review the submitted materials. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There have been a few times I've uploaded documents and they weren't found by our AP department. Once identified, I simply re-uploaded the docs and sent via email to ensure they could reference. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for sharing your experience with Ottimate! We're thrilled to hear that you find uploading documents easy and appreciate the confirmation emails for tracking purposes. We apologize for the minor glitches you've experienced with document uploads not being found by your AP department. We will investigate this issue further to ensure a smoother experience for you in the future. If you encounter any more difficulties, please don't hesitate to reach out to our customer support team. We value your feedback and are committed to providing a seamless invoice management solution for you. Thank you for choosing Ottimate!

Dana B.
DB
Dana B.
Receptionist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very User-Friendly and Shows Exactly What I Need"
5/5
What do you like best about Ottimate?

Its very user friendly and shows me exactley what I need to see. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I would like to have an Ottimate contact person who I can reach out to if I have issues. A customer service phone number would also be helpful. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Hi Dana! Glad to hear that Ottimate helps you streamline your AP process. If you ever have any questions or run into issues, you can email us at support@ottimate.com.