--- title: Otter.ai Reviews meta\_title: 'Otter.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 502 reviews by the users' company size, role or industry to find out how Otter.ai works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 502 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Otter.ai Reviews & Product Details Visit Website Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023. * * * Product Website Otter.ai Seller [Otter.ai](https://www.g2.com/sellers/otter-ai) Discussions [Otter.ai Community](https://www.g2.com/products/otter-ai/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Kurt Apen Show More ## Pricing Pricing provided by Otter.ai. ### Basic Free 1 User [ View More Pricing Information ](https://www.g2.com/products/otter-ai/pricing) ## Otter.ai Integrations (22) What do users say about integrations? Verified by Otter.ai [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana for Gmail for G Suite ](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Browse AI ](https://www.g2.com/products/browse-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Canvas LMS ](https://www.g2.com/products/canvas-lms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clean Inbox for Gmail™ ](https://www.g2.com/products/clean-inbox-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") convverse AI Real Time Sales Assistant for Google Meet ](https://www.g2.com/products/convverse-ai-real-time-sales-assistant-for-google-meet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Meet ](https://www.g2.com/products/google-meet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoTo Meeting ](https://www.g2.com/products/goto-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams Webinars ](https://www.g2.com/products/microsoft-teams-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Word ](https://www.g2.com/products/microsoft-word/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Team Calendars for Confluence ](https://www.g2.com/products/team-calendars-for-confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Translate Me ](https://www.g2.com/products/translate-me/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Contact Center ](https://www.g2.com/products/zoom-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Events and Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Rooms ](https://www.g2.com/products/zoom-rooms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More SL Shanea L. C Small-Business (50 or fewer emp.) 2/26/2026 "Silent Meeting Backup with Audio Recording and Transcription" 4/5 What do you like best about Otter.ai? It silently joins meetings you host can act as a backup with audio recording and offer transcription. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? transcription with Caribbean accents are often not as accurate given regional pronunciations of words. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? transcription services are the primary use. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Guler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guler C.") GC Guler C. Intellectual Property Rights Specialist Mid-Market (51-1000 emp.) 8/26/2025 "User" 5/5 What do you like best about Otter.ai? Otter.ai significantly reduced my note-taking burden during meetings and conversations. By automatically transcribing discussions, I never miss any details and can easily search for the information I need afterward. This saves me time and allows me to focus more on the key topics. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? The feature I use the most is the automatic transcription of meeting recordings and the ability to highlight important parts. In addition, the easy sharing option within the team helps everyone work from the same document, which speeds up collaboration. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter.ai significantly reduced my note-taking burden during meetings and conversations. By automatically transcribing discussions, I never miss any details and can easily search for the information I need afterward. This saves me time and allows me to focus more on the key topics. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/28/2026 "Simple Auto-Transcription That Makes Call Reviews Effortless" 4/5 What do you like best about Otter.ai? Simple auto-transcription of calls for easy review and reference. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? Like any AI transcription tool, the auto speaker detection and transcript accuracy isn't perfect, but usable. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Easy reference back to previous conversations to ensure tasks and to-do lists are followed up with correctly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Yolande R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yolande R.") YR Yolande R. Human Resources Manager Mid-Market (51-1000 emp.) 9/11/2025 "Phenomenal!" 5/5 What do you like best about Otter.ai? Having been accustomed to 'note taking' most of my HR career it was an instant relief to have that being executed by 'Otta' which made it so much easier to focus on conducting interviews! Ease of integration especially for virtual interviews and the ability to collaborate and share the information with my Team. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? In some instances, I forgot to mention that I had an AI companion that would be part of the interview process...lol. Not a dislike but getting accustomed to having Otta as my virtual 'Sidekick' Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter eliminated the 'note taking' aspect when conducting interviews which is usually very intense especially when I have to conduct interviews weekly and provide next steps based on candidate evaluations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Luca P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luca P.") LP Luca P. Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech Marketing and Advertising Small-Business (50 or fewer emp.) 7/5/2025 "AI Meeting Transcription and Summarization" 5/5 What do you like best about Otter.ai? Otter.ai stands out as a robust solution for real-time meeting transcription, automated note-taking, and AI-powered insights. The platform integrates seamlessly with major conferencing tools such as Zoom, Google Meet, and Microsoft Teams, providing consistent, accurate transcriptions without manual intervention. The OtterPilot feature automates the entire meeting workflow, from joining scheduled calls to capturing audio, generating summaries, and extracting action items. ✅ Key features that work reliably: • Live Transcription & Captions: Otter.ai delivers high-accuracy, real-time transcription during meetings, interviews, lectures, and everyday conversations. Transcripts are available immediately and can be searched, edited, and shared within the platform. • Automated Summaries & Action Items: After each meeting, Otter.ai generates concise summaries and highlights action items, making it easier to review key points and next steps without sifting through lengthy transcripts. • AI Meeting Assistant: The assistant can automatically join meetings based on calendar integration, record audio, capture shared slides, and produce detailed notes and summaries. • AI Chat & Channels: Otter.ai includes an AI chat feature for querying meeting content (“What’s the deadline?”), drafting emails, and collaborating asynchronously with teammates. • Multi-Platform Support: Otter.ai is accessible via web, mobile apps (iOS and Android), and browser extensions, ensuring coverage across devices and workflows. • Searchable & Shareable Notes: All notes are indexed for keyword search, and sharing options support team collaboration and external distribution. • No-Bot Option in Google Meet: The Chrome extension allows transcription without adding a bot as a visible participant, which is useful for privacy or meeting etiquette. • Slide Capture: Otter.ai can automatically capture and attach images of presentation slides shared during virtual meetings, enriching the meeting record. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? • Pricing Structure: Some advanced features, such as extended transcription minutes, team management, or integration depth, are gated behind higher-tier subscriptions. For organizations with heavy usage, costs can escalate quickly. • Occasional Accuracy Issues: In noisy environments or with speakers who have strong accents, the AI transcription can misinterpret words or miss context, requiring manual correction. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter.ai has eliminated the need for manual note-taking during meetings, freeing up participants to focus on the discussion rather than documentation. The platform’s real-time transcription and automated summarization have made it significantly easier to capture and review key decisions, action items, and discussion points. Qualitative improvements include: • Centralized Meeting Records: All meeting content is stored in one searchable repository, making it straightforward to reference past discussions or share notes with absent colleagues. • Improved Collaboration: The ability to edit, highlight, and comment on transcripts supports asynchronous teamwork and ensures that important details are not lost or miscommunicated. • Faster Follow-Up: Automated extraction of action items and summaries accelerates post-meeting workflows, reducing the lag between discussion and execution. • Accessibility: Real-time captions and transcripts support participants with hearing impairments and those who prefer to review content in written form. • Time Savings: By condensing lengthy meetings into concise summaries, Otter.ai reduces the time required to catch up on missed calls or prepare reports. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 8/26/2025 "Notetaking made easy" 5/5 What do you like best about Otter.ai? Otter captures accurate notes, summarize discussion points, and highlight action items so that all everyone doesn't have to wonder if they missed anything. It was very easy to learn how to use key features of the software. I tried the free version first and impressed with the ease of using it in meetings. I use it literally daily. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? Sometimes Otter.ai has difficulty with recognizing various accents. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? It has taking the stress away from notetaking. Often when you take notes manually, you might not hear everything that is said or you might fall behind with keeping up with the different conversations that are happening. I have more free time now since my notes are already transcribed and ready to print when the meeting is over. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 5/7/2026 "Real-time transcripts, summaries, and next steps that make everything easier" 5/5 What do you like best about Otter.ai? Everything. I have the transcripts in real time during the calls, summaries, next steps. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? sometimes in Spanish it is a bit difficult to create transcripts Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Take notes in meetings and tell me what I have to do afterwards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Oyebola R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oyebola R.") OR Oyebola R. Founder Small-Business (50 or fewer emp.) 8/29/2025 "Effortless Call Transcriptions with Otter.ai" 4.5/5 What do you like best about Otter.ai? I really value Otter.ai's easy and unique interface, which makes it simple to use. The transcription feature is excellent for saving time and keeping records of calls and conversations. I also love the live meeting feature that records meetings, takes screenshots, and summarizes discussions, even when I'm driving. The ability to go back and review highlighted speaker names is incredibly helpful. These features collectively make Otter.ai a tool I am willing to repurchase. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? I would increase the free time from 300 to 500. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? I use Otter.ai to transcribe calls, saving time and helping me create accurate records for review. Its live transcription and meeting recording features ease my work as a marketer, allowing me to recap discussions and highlight speaker names. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa S.") LS Lisa S. President Small-Business (50 or fewer emp.) 8/26/2025 "NEW FRONTIER! What did I do before Otter.ai? I wasted time!" 5/5 What do you like best about Otter.ai? Otter.ai is truly a game changer and technology that can make your life EASIER! I record meetings, my thoughts, shopping lists, work letters to people, etc. As a professional consultant, I find capturing my thoughts while I speak has made my writing easier! I can kickstart every letter or email and stop wasting time trying to remember what was said or agreed upon. Also, the summary provided with action items is fabulous! Review collected by and hosted on G2.com. What do you dislike about Otter.ai? Nothing, but just sometimes with bad wifi, it doesn't capture words correctly. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? how it allows you to "ask questions" at the end. I use that all the time. Such as "Create an email summary of this meeting and provide bullet points of activities that the various parties need to employ" Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Wedding DJ Matthew B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wedding DJ Matthew B.") WB Wedding DJ Matthew B. DJ and owner Small-Business (50 or fewer emp.) 8/28/2025 "The best note taking software yet." 5/5 What do you like best about Otter.ai? I love Otter. this is a game changer. You definitely need it for your business or even in your in school or at your job. Having all of you notes of meeting at your finger tips is amazing. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? The one thing I would like is to print out the summaries. If I could do that it would be very helpful. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? It allow me to be better informed at my events. I can just ask Otter a question about one of my review call with my clients and see if we spoke about something. I may talk to a lead 1 year before I DJ their wedding and having the couples notes from our 1st call is awesome. Game changer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Otter.ai? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Otter.ai ](https://www.g2.com/products/otter-ai/discussions/new) GU Guest User • Last activity 9 months ago What is Otter.ai used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-otter-ai-used-for) GU Guest User • Last activity 11 months ago How do you transcribe on Otter AI? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) [ View all Discussions ](https://www.g2.com/products/otter-ai/discuss) ## Pricing Options Pricing provided by Otter.ai. ### Basic Free 1 User ### Pro $16.99 1 User Per Month ### Business $30.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/otter-ai/pricing) Otter.ai Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_01b9db6ab3f51ab19152816d5fd4b54d/descript.png "Product Avatar Image") Descript 4.6/5(915) [ Compare Now ](https://www.g2.com/compare/descript-vs-otter-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dee726cf705bf25cd1cc3b1ff354c90c/fathom-video.png "Product Avatar Image") Fathom 5/5(6,986) [ Compare Now ](https://www.g2.com/compare/fathom-video-vs-otter-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f4c66b0caef86878f5adb8b3c8e6eff6/dragon-speech-recognition-software.jpg "Product Avatar Image") Dragon Speech 3.9/5(54) [ Compare Now ](https://www.g2.com/compare/dragon-speech-recognition-software-vs-otter-ai) ##### ##### Otter.ai Features Voice Dictation Accuracy Transcription Speaker Identification Timecode Management Editing Collaboration Synchronous Editing Integration Voice Files Integrates With Existing Applications [ View More Features ](https://www.g2.com/products/otter-ai/features) ## 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