--- title: Otter.ai Reviews meta\_title: 'Otter.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 502 reviews by the users' company size, role or industry to find out how Otter.ai works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 502 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Otter.ai Reviews & Product Details

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Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023.

* * *

Product Website
Otter.ai
Seller
[Otter.ai](https://www.g2.com/sellers/otter-ai)
Discussions
[Otter.ai Community](https://www.g2.com/products/otter-ai/discuss)
Languages Supported

English, French, Spanish

Solution Type

All-in-One

Overview by
Kurt Apen

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## Pricing

Pricing provided by Otter.ai.

### Basic

Free

1 User

[
View More Pricing Information
](https://www.g2.com/products/otter-ai/pricing)

## Otter.ai Integrations
(22)

What do users say about integrations?

Verified by Otter.ai

[

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Asana for Gmail for G Suite

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Browse AI

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Canvas LMS

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Clean Inbox for Gmail™

](https://www.g2.com/products/clean-inbox-for-gmail/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

convverse AI Real Time Sales Assistant for Google Meet

](https://www.g2.com/products/convverse-ai-real-time-sales-assistant-for-google-meet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Meet

](https://www.g2.com/products/google-meet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GoTo Meeting

](https://www.g2.com/products/goto-meeting/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams Webinars

](https://www.g2.com/products/microsoft-teams-webinars/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Word

](https://www.g2.com/products/microsoft-word/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Team Calendars for Confluence

](https://www.g2.com/products/team-calendars-for-confluence/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Translate Me

](https://www.g2.com/products/translate-me/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Contact Center

](https://www.g2.com/products/zoom-contact-center/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Events and Webinars

](https://www.g2.com/products/zoom-events-and-webinars/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Rooms

](https://www.g2.com/products/zoom-rooms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

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 ![Dr. Akshay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Akshay M.")
DM

Dr. Akshay M.

Annotator

Hospital & Health Care

Mid-Market (51-1000 emp.)

4/26/2026

"Effortlessly Captures and Summarizes Meeting Discussions"

5/5

What do you like best about Otter.ai?

I use Otter.ai as my AI assistant for attending meetings. I love that it stays in the meeting as a participant, listens to all the conversations, and afterwards gives me a summary outline, which includes what to do and what not to do, along with the action items of the meeting. It's really helpful that I can ask it questions related to my job or what was discussed in the meeting. Having this assistant helps me because the human mind can lose track of a few things here and there, but Otter.ai helps keep everything organized. It's especially great that it can automatically drop emails based on what was discussed in the meeting, and I can also go back to check what was discussed last month. One of the best things about Otter.ai is that it summarizes the meeting and provides action items to work on, allowing me to focus more on my performance and involvement during the meeting since I don't have to worry about taking notes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

I don't like how Otterbot tries to attend meetings because it should be seamless and join with me silently without notifying others. In my team, we've been criticized for auto joining, and it's looked down upon. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

I use Otter.ai as my virtual assistant in meetings. It records conversations and provides summaries, action items, and answers to questions. This prevents forgetting details and helps me focus more on participation, making post-meeting tasks more manageable. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

4/21/2026

"Effortless Meeting Notes and Follow-Ups"

4/5

What do you like best about Otter.ai?

I really like Otter.ai's interface and the simplicity of its use. It's very easy to use, and I don't have to do much to utilize the technology. Its integrations with my GoToMeeting and teams is great. I have daily meetings with my team and use otterai to enhance our monthly performance as a team. Not only is it a great tool, but the pricing is great and makes it a no-brainer to use. Also, their support team has been great helping with onbroading and anything I need. I think their AI technology is one of the best. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

At this time OtterAI has been an amazing tool, that has helped my teams monthly performance and made all my meetings more meaningful because of the notes I get once they are done. So, I really don't have any dislikes at this time. Maybe, the fact that original when our meetings were done it sent out a blast email to my whole team without me knowing that was going to happen. So I shut that off Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

Otter.ai helps me retain more information from meetings, take good notes, and ensure I follow up on important tasks as a manager. Has helped me with one on one meetings with my team too and allowed me to do butter at helping my employees with their overall performance Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
UM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

4/16/2026

"Speaker Tagging for Hybrid Meetings—No AI Attendee Needed"

5/5

What do you like best about Otter.ai?

I like that I can record meetings where multiple participants are in a conference room and others are remote and it still tags each voice correctly. With other solutions, it's based on each video/audio feed. This means if there are 3 people in-person in a conference room, it counts this all as one person. With otter, I can just put my phone on the table with the app open and it labels everyone correctly in the transcript. I don't even have to have my computer with me or be logged into the meeting. Also there's not a AI attendee to the meeting, which feels intrusive sometimes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

It's expensive compared other options, but I think it's 100% worth it. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

It accurately transcribes my meetings, so I can go back and see who said what and get a nice AI summary. In product marketing, people have often say some real gems about products. This makes sure I catch them all. I aslo interview people for case studies, and this makes sure I capture all the details and also quotes for including in the write-up. Review collected by and hosted on G2.com.

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4/21/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

EB

Erica B.

Manager, Reputation + Influence

Small-Business (50 or fewer emp.)

5/1/2026

"Time-Saving Transcription Tool with Excellent Features"

3.5/5

What do you like best about Otter.ai?

I use Otter.ai for recording and transcribing conversations, and it saves me time from manually transcribing interviews. I like that it makes it easy to record and transcribe conversations, and it also provides a nice summary of what was discussed. I like the ability to easily pull quotes from the conversations. These features make it easy to take notes and capture key takeaways, and it is a huge time-saver. The initial setup was very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The only thing I dislike is that with the free version, conversations are limited to 30 minutes. There is also a limited storage capacity in the free version. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

I use Otter.ai to record and transcribe expert conversations for articles, saving me time from manual transcription. It simplifies note-taking and lets me pull quotes easily, providing a huge time-saver with clear summaries of discussions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

HA

Haleama A.

Professor of Public Health Nutrition

Enterprise (\> 1000 emp.)

7/25/2026

"Accurate Real-Time Transcription and Automated Summaries That Boost Meeting Productivity"

4.5/5

What do you like best about Otter.ai?

I like Otter.ai’s accurate real-time transcription and automated meeting summaries. It helps me capture key points, decisions, and action items without taking extensive notes, making meetings more focused, organized, and productive. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

The transcription accuracy can decrease when speakers have different accents, speak quickly, or talk over one another. It may also misinterpret technical or specialized terminology, requiring manual review and correction. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

Otter.ai helps me capture meeting discussions, key decisions, and action items accurately without extensive note-taking. This allows me to focus more fully on the conversation, saves time, improves follow-up, and ensures that important information is not missed. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Aniket V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket V.")
AV

Aniket V.

Senior Business Development Manager

Small-Business (50 or fewer emp.)

4/22/2026

"Otter.ai Makes Meeting Notes Effortless with Real-Time Transcription"

4.5/5

What do you like best about Otter.ai?

We’ve had a great experience using Otter.ai for meeting notes and team collaboration. It automatically transcribes meetings in real time, which has saved our team a lot of manual effort and ensured that important discussion points are never missed. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

transcription accuracy drops when there is background noise, overlapping conversations, or strong accents, which means the notes still require some manual editing. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

It Makes the job easy for us to create the MOM of the meeting and to save the transcript of the meetings and makes proper notes of the meeting, with good level of accuracy, hence saves a lot of times Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

JV

Justin V.

Technical Recruiter

Mid-Market (51-1000 emp.)

4/6/2026

"Saves time with automatic notes"

4.5/5

What do you like best about Otter.ai?

What I like best about Otter.ai is how accurately it transcribes meetings in real time. It saves me a lot of time by automatically creating notes and summaries, so I can focus on the conversation instead of writing everything down. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

What I don’t like is that it sometimes misses or misinterprets words, especially with accents or background noise. Also, some useful features are only available in the paid version. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

Otter.ai helps me capture and organize meeting notes automatically, so I don’t have to write everything manually. It saves time, keeps everything in one place, and makes it easier to review conversations or share notes with my team later. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.")
WR

Will R.

Investor

Small-Business (50 or fewer emp.)

2/24/2026

"Great note taking assistant at the doctors office!"

4.5/5

What do you like best about Otter.ai?

It’s usually very good at transcribing the conversation but some technical terms give it difficulty. I use it in a medical context when I go to doctors appointments so it would be nice if it could somehow figure out context and maybe it would make it easier to figure out what the technical terms are that are used (that it sometimes misses). Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

It helps me have a backup for my own fallible memory which is awesome because I’m not 16 anymore where my mind was a steel trap. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking")
UC

Verified User in Computer Networking

Enterprise (\> 1000 emp.)

4/30/2026

"Accurate Real-Time Transcription with Seamless Zoom and Teams Integration"

4.5/5

What do you like best about Otter.ai?

Real-time transcription accuracy is great. It captures meetings and conversations with very few errors, even across different accents and dialects. The searchable transcript feature is also excellent and makes it easy to quickly find specific discussions. Integration with Zoom and Teams is seamless. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

What I dislike is that the free tier is quite limited in terms of transcription minutes. The accuracy can also drop when there’s background noise, and technical terms often get misinterpreted, so I end up having to manually edit the transcript. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

Otter.ai solves the problem of losing important details from meetings. Before using it, I either spent time trying to take notes during meetings and ended up missing parts of the conversation, or I relied on my memory afterward and inevitably forgot key action items. Now the transcription runs automatically, so I can stay fully engaged in the discussion and review the notes later when I need them. It has also made it much easier to share meeting outcomes with colleagues who couldn’t attend. I can share the transcript or highlight the key points directly. Overall, it saves me significant time each week and helps ensure nothing falls through the cracks. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Faaz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faaz K.")
FK

Faaz K.

Talent Acquisition Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

4/28/2026

"Revolutionized Note-Taking with Accurate Real-Time Transcripts"

4.5/5

What do you like best about Otter.ai?

I use Otter.ai to maintain interview scripts and it helps me capture real-time scripts and recordings for making notes. I really appreciate the accurate real-time transcription, which lets me capture everything accurately so I don't miss important details and can stay focused on the conversation. Otter.ai saves me time on note-taking. It was also very easy and quick to sign up, and I was ready to use it within minutes. Review collected by and hosted on G2.com.

What do you dislike about Otter.ai?

Occasional inaccuracies in noisy environments. Review collected by and hosted on G2.com.

What problems is Otter.ai solving and how is that benefiting you?

I use Otter.ai to maintain interview scripts, capturing real-time scripts and recordings accurately. It saves me time on note-taking, helps me stay focused, and improves efficiency over manual methods with real-time transcription, better accuracy, and automatic summaries. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Questions about Otter.ai? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Otter.ai
](https://www.g2.com/products/otter-ai/discussions/new)

GU

Guest User
•
Last activity 11 months ago

How do you transcribe on Otter AI?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai)

GU

Guest User
•
Last activity 9 months ago

What is Otter.ai used for?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-is-otter-ai-used-for)

[
View all Discussions
](https://www.g2.com/products/otter-ai/discuss)

## Pricing Options

Pricing provided by Otter.ai.

### Basic

Free

1 User

### Pro

$16.99

1 User Per Month

### Business

$30.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/otter-ai/pricing)

Otter.ai Comparisons

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##### 
##### Otter.ai Features

Voice

Dictation

Accuracy

Transcription

Speaker Identification

Timecode Management

Editing

Collaboration

Synchronous Editing

Integration

Voice Files

Integrates With Existing Applications

[
View More Features
](https://www.g2.com/products/otter-ai/features)

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##### Categories on G2

[Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

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