---
title: OSG o360 Reviews
meta_title: 'OSG o360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OSG o360 works for a business like yours.
date_modified: '2025-10-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# OSG o360 Reviews
**Vendor:** OSG Analytics  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About OSG o360
Using a unique behavioral analytics engine PxidaCX™ is the only customer engagement tool that provides truly actionable insight to improve customer satisfaction. PxidaCX features:- Capture feedback via web, email and mobile application by publishing directly to social media, your customers contact list or business systems. Real-time reporting and insights - Easily create reports and drill down into your data with custom filters from a variety of demographics. Brand your survey to match your business - Change the way your surveys and email communications are shown to your customers so they fit smoothly with your own brand. No PxidaCX™ branding. Library of surveys - Edit one of our pre-built surveys to quickly deploy your survey with the minimum of fuss and effort. Custom surveys - Use a large variety of question types to build your own customer surveys. Data and security - Our systems use 256-Bit encyption through Amazon web services with all transactions securely provided through Stripe.






- [View OSG o360 pricing details and edition comparison](https://www.g2.com/products/osg-o360/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A24%3A02+-0500&secure%5Bsession_id%5D=e3c10e56-4f78-4f12-b788-5815967937fe&secure%5Btoken%5D=1fba19e61698b15fea02833077317665b36deb6820e10d9c5a6d3534c85e32e2&format=llm_user)

## OSG o360 Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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