Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effective solution for legal compliance, but lengthy setup"
3.5/5
What do you like best about osapiens?

I like that osapiens offers a solution to make it easier to implement various laws such as EUDR and PPWR. I also find the clear portal very appealing. It makes it easier for us to collect and evaluate the multitude of data. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The onboarding is much too short, unfortunately not tailored to the customer in many aspects. The initial setup was very time-consuming. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Simple handling, but many unfinished functions"
2/5
What do you like best about osapiens?

Easy-to-understand user interface and free supplier portal. Data integration works well. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Many features are still underdeveloped and faulty or simply not yet available, yet the software is sold as if it already has a solution for everything. Support is sometimes not very solution-oriented, but rather interested in closing tickets quickly. Review collected by and hosted on G2.com.

Carlos M.
CM
Carlos M.
Small-Business (50 or fewer emp.)
"Effortless Setup and Valuable Training"
5/5
What do you like best about osapiens?

I like osapiens because of the guidance, training, and implementation process it offers. The time they dedicate to the training process really stands out to me. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

I think they could speed the process a little bit more. Review collected by and hosted on G2.com.

Purusharth T.
PT
Purusharth T.
Research Intern (Erasmus+)
Enterprise (> 1000 emp.)
"Great Saas-Platform for sustainability regulations. User-Friendly and Intuitive for all"
4.5/5
What do you like best about osapiens?

User-friendly and intuitive to use for all levels of experience Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Nothing to criticise. However, need to take more feedbacks from initial customers Review collected by and hosted on G2.com.

NH
Nadia H.
Mid-Market (51-1000 emp.)
"Versatile, but UI could be improved"
5/5
What do you like best about osapiens?

I like that osapiens offers so many different solutions. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Sometimes the user interface is a bit poorly designed or impractical, making it cumbersome at times to adjust or change things. For example, there are drop-down menus with many different options, where a list would be helpful to see all the options beforehand. Also, definitions for the different scope categories are sometimes missing, which would be helpful. Review collected by and hosted on G2.com.

Response from Kristin Koser of osapiens

Thank you for the great review, Nadia!

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Clear portal with very good advice and project support"
4/5
What do you like best about osapiens?

The portal is really well and clearly structured, and the consulting and project support in most areas is also very good. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The support and project management do not agree on all areas, and as a result, some questions are prolonged. It is also unfortunate that a CSV export cannot be made from every area. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Truly Helpful Customer Care"
4/5
What do you like best about osapiens?

The platform is user-friendly, and the customer service/care team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The platform prevents users from opening sections in a new tab or page, and this forces you to hit the back button or navigate through the menus again to return to your previous spot. Review collected by and hosted on G2.com.

Frank Z.
FZ
Frank Z.
Einkäufer
Enterprise (> 1000 emp.)
"Easy to Understand UI with Competent Service"
5/5
What do you like best about osapiens?

Easy to understand, good user interface, and competent service. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Complex questionnaire logic. New monitoring that is not always comprehensible Review collected by and hosted on G2.com.

Verified User in Research
ER
Verified User in Research
Enterprise (> 1000 emp.)
"One Upload, Many Use Cases: Streamlining CCF/PCF and CBAM"
5/5
What do you like best about osapiens?

helps us resolve our tasks for both corporate carbon footprint (CCF) / product carbon footprint (PCF) as well as CBAM. we love the platform idea, uploading data once to use it within different use cases. we recognize also that our suppliers appreciate osapiens’ supplier portal - where they can upload data in one central space Review collected by and hosted on G2.com.

What do you dislike about osapiens?

didn’t experience anything negative so far Review collected by and hosted on G2.com.

Dr. Max J.
DJ
Dr. Max J.
Visiting Lecturer
Small-Business (50 or fewer emp.)
"Intuitive ESG Leader with Exceptional Expertise"
5/5
What do you like best about osapiens?

I love the intuitive software of osapiens and appreciate the great cooperation with FALK momentum, especially their offerings in the osapiens academy, like webinars and masterclasses. This clearly distinguishes osapiens from competitors because we can learn directly from the leading experts in the field. The initial setup was absolutely easy due to the great onboarding. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

nothing Review collected by and hosted on G2.com.