SV
Simonetta V.
Consultant
Enterprise (> 1000 emp.)
"Prompt Support and Highly Automated Platform"
4.5/5
What do you like best about osapiens?

Prompt communication with osapiens team

Almost ready to use plaform Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Configuration not super easy but modular Review collected by and hosted on G2.com.

Response from Luisa Feile of osapiens

Thank you for the review.

Glad the team's communication felt prompt and the platform is nearly ready to use out of the box.

Fair point on configuration, modularity has its trade-offs. Good to know.

Thanks for supporting your supplier risk management with osapiens!

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Comprehensive Coverage Without a Complicated Setup"
4.5/5
What do you like best about osapiens?

It covers almost all the details, and at the same time it isn’t that difficult to set up. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The ability to categorize suppliers into groups is limited, which makes it harder to organize them the way I need. Review collected by and hosted on G2.com.

Response from Luisa Feile of osapiens

Thank you for the great review!

We're glad osapiens gives you comprehensive coverage without a complicated setup.

We also appreciate the feedback on supplier grouping. Flexible organization matters and this is helpful input for us.

Thanks again for your support!

Martin K.
MK
Martin K.
IT-Prozesssteuerung
Enterprise (> 1000 emp.)
"Well-known platform: fTRACE is established in the meat industry and trade"
4.5/5
What do you like best about osapiens?

The already known platform and the area of fTRACE are already widely known and used in the meat industry and trade. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

A company with multiple locations typically uses separate GLNs for each location, and in the web application, you can only log in per location. If you want to view data for another location, you must log out and log in again accordingly. Review collected by and hosted on G2.com.

Verified User in Paper & Forest Products
UP
Verified User in Paper & Forest Products
Mid-Market (51-1000 emp.)
"Intuitive interface and complete automation for risk assessment"
4/5
What do you like best about osapiens?

User-friendly and intuitive interface, with the possibility of complete automation for risk and supplier assessment. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

System that requires a lot of integration and considerable external work, especially to manage purchase orders and suppliers, at least for the EUDR. Adequate training is also needed, with an assistant to support the use of the portal. Review collected by and hosted on G2.com.

Response from Luisa Feile of osapiens

Thank you for the great review!

Glad the interface is user-friendly and the automation is delivering on risk and supplier assessment for your EUDR work.

We also appreciate the feedback on the integration effort for purchase orders and suppliers, and the need for more training support. Good input as we keep improving that onboarding experience.

Thanks again for sharing this!

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Intuitive interface and helpful supplier portal – support structure partly unclear"
3.5/5
What do you like best about osapiens?

The interface is quick to learn. Customers and products can be created very clearly and then maintained without complications. I find the supplier portal particularly helpful, as it noticeably reduces my workload. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The support structure is not entirely clear to me, especially when the onboarding support ends and when one should contact regular support. The phone availability could also be better. In some cases, emails were no longer answered. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Appealing, user-friendly UI with a clear structure and helpful help section"
4.5/5
What do you like best about osapiens?

The UI is attractively designed and the user interface overall is very user-friendly. The structure also appears clear, allowing one to quickly find their way around. Additionally, the help section is well-structured and helpful if you need to look something up. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

That currently workarounds still have to be made for some work steps Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient for Carbon Footprint Calculation, but with Details to Polish"
3.5/5
What do you like best about osapiens?

I like that osapiens allows everything to be concentrated on a single platform. It's good to be able to compare results in carbon footprint calculations, such as from different years, scopes, and activities, in a simple way. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

There are times when bugs are created that take a long time to fix. Additionally, it is not updated with more specific emission factors for my region. It was complicated to get used to using it. Some options are not translated or are not intuitive. Review collected by and hosted on G2.com.

Manuela K.
MK
Manuela K.
Director Silvanius Program
Enterprise (> 1000 emp.)
"User-friendly and flexibly configurable – with good support"
4.5/5
What do you like best about osapiens?

Diverse configuration options; user-friendly tool; good support function Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Some functions (e.g., KPIs) that are helpful for the onboarding process are still missing. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Mature software with regular updates, good documentation, and easy SAP integration"
4/5
What do you like best about osapiens?

Mature software – despite very volatile legal regulations. There are regular updates, good documentation, and reliable support.

Tidy UI, and easy SAP integration. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The loading times of the supplier lists may be longer if necessary. There are already some customizing features, but I would wish for more. Review collected by and hosted on G2.com.

Verified User in Chemicals
CC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"osapiens Unifies Sustainability, Compliance, and Supply Chain Transparency"
4/5
What do you like best about osapiens?

What stands out most about osapiens is its ability to combine sustainability, compliance, and supply chain transparency in one platform. The strong focus on automation helps companies manage complex regulatory requirements more efficiently. A modern and forward-thinking solution with a clear focus on transparency and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

One downside is that a broad all-in-one platform can feel complex at first, and the learning curve may be steeper depending on the specific use case and company requirements. Review collected by and hosted on G2.com.