Verified User in Tobacco
IT
Verified User in Tobacco
Enterprise (> 1000 emp.)
"A Must-Have for Easy Track and Trace in eu"
4.5/5
What do you like best about osapiens?

easy to trace, in a track and trace environment, this is a must have isnt it? Review collected by and hosted on G2.com.

What do you dislike about osapiens?

we have conflicting timezone, so anything submitted on our timezone will be addressed when we close factory, forcing us to do anything early morning, also some formatting is really hard to pinpoint and address (;,#, special characters in codes) Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"Clear scopes, but not always intuitive without help"
3.5/5
What do you like best about osapiens?

The overviews of the individual scopes after data has already been entered Review collected by and hosted on G2.com.

What do you dislike about osapiens?

It is not really intuitive, sometimes you can't get any further/don't know how something works, and without help, that sometimes becomes a problem. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Modular, workflow-based, and highly automated – ideal for complex requirements"
4.5/5
What do you like best about osapiens?

Modular approach, digital solutions with sensibly predefined workflows, high degree of automation for complex requirements Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Transparency about risk assessment logic could be higher Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient solution, but stability needs improvement"
4/5
What do you like best about osapiens?

I like that osapiens offers everything in one solution, which makes it much easier to keep an overview. It replaces confusing Excel spreadsheets, and I love that we can now handle the processes ourselves instead of outsourcing them. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Many bugs still in the new tools, the interface between the hubs is not working yet. It seems complicated at first, the common thread is hard to discern! Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Practical solution for ESG and supply chain management"
4.5/5
What do you like best about osapiens?

I appreciate osapiens because it resolves the bureaucratic data chaos and automates the legally compliant adherence to ESG and supply chain guidelines. I particularly like the combination of sustainability and technology. Additionally, the practical relevance of the platform is remarkable, as it clearly demonstrates how legal requirements are implemented. The initial setup was easy! Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Partially, the platform is confusing; tooltips could help here. The standard questionnaires are very standard and could be improved or made more individual. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Enterprise (> 1000 emp.)
"Great variety of tools and excellent support"
4/5
What do you like best about osapiens?

Range of possibilities and tools, excellent support, Review collected by and hosted on G2.com.

What do you dislike about osapiens?

It takes time to understand the structure and be able to operate the tool accordingly. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Clear CO2 graphics & simple user management – CCF update slows down"
3.5/5
What do you like best about osapiens?

Emission factors are available, and the CO2 analysis is clearly presented in graphs. Additionally, the organizational structure can be set up as a tree diagram. User management is simple and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

The new update of the CCF module. Activities can no longer be given names. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Very comprehensive coverage of the required requirements"
4.5/5
What do you like best about osapiens?

Very comprehensive coverage of the requirements. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

At the beginning, I unfortunately found the app somewhat confusing and overall quite complex. During the very competent and structured onboarding, all open questions and points were addressed, and the software solution was explained clearly and very well. Review collected by and hosted on G2.com.

Response from Luisa Feile of osapiens

Sounds like the onboarding turned things around for you, from a somewhat confusing start to feeling confident once our team walked you through it. Great to hear the requirements coverage holds up so well in practice, and glad it's supporting your EUDR work.

Thanks for taking the time to share this!

MK
Maiken Riis K.
VP Legal & Compliance
Enterprise (> 1000 emp.)
"Streamlined Data Transfer Between Suppliers and Customers"
4/5
What do you like best about osapiens?

The transfer of data between suppliers and customers. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

It’s been very complex to implement this into our own systems. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"User-friendly, Efficient, and Communicative"
4.5/5
What do you like best about osapiens?

I appreciate the user-friendly interface of osapiens, which is easy to use and provides clear instructions, so you don't get confused. There are many ways to find solutions if you are unsure, and communication with the staff is always an option. Additionally, the onboarding process is comprehensive, which makes getting started easier. Review collected by and hosted on G2.com.

What do you dislike about osapiens?

Communicate ticket prioritization better. Review collected by and hosted on G2.com.