--- title: Osano Reviews meta\_title: 'Osano Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 173 reviews by the users' company size, role or industry to find out how Osano works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 173 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### Osano Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Osano's platform remarkably **easy to use and maintain** , making compliance management accessible for everyone. [(47 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448510&qs=pros-and-cons#reviews) Users appreciate the **efficient and prompt customer support** from Osano, enhancing their overall experience with the product. [(42 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446402&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Osano, making it ideal for compliance professionals without technical expertise. [(36 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1441610&qs=pros-and-cons#reviews) Users highlight the **helpfulness of Osano's support team** , making implementation and troubleshooting a breeze. [(24 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446166&qs=pros-and-cons#reviews) Users value the **easy setup** of Osano, appreciating its quick integration and supportive onboarding process. [(23 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1445624&qs=pros-and-cons#reviews) Users express frustration over **limited customization** options, hindering specific adjustments needed for diverse stakeholder requirements. [(14 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446345&qs=pros-and-cons#reviews) Users find Osano can be **expensive** , especially for businesses with high traffic websites, impacting budget considerations. [(12 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448866&qs=pros-and-cons#reviews) Users find the **cookie management confusing** , noting a lack of resources for proper configuration and categorization. [(10 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1444071&qs=pros-and-cons#reviews) Users find the **lack of critical features** in Osano frustrating, particularly regarding Expo support and customization options. [(9 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1445464&qs=pros-and-cons#reviews) Users find Osano's **limited features** a drawback, wishing for more design flexibility and improved analytics functionality. [(8 mentions)](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448393&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Osano ##### 1. Ease of Use Users find Osano's platform remarkably **easy to use and maintain** , making compliance management accessible for everyone. [ See 47 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448510&qs=pros-and-cons#reviews) See Related User Reviews MR Meagan R. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Clear and Comprehensive Solution" What do you like about Osano? Ease of use, clear comprehensive solution, and strong customer support. ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you like about Osano? I really appreciate the powerful automation features in Osano, which are a game changer for our organization. These features allow us to remain compli ##### 2. Customer Support Users appreciate the **efficient and prompt customer support** from Osano, enhancing their overall experience with the product. [ See 42 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446402&qs=pros-and-cons#reviews) See Related User Reviews MR Meagan R. Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Clear and Comprehensive Solution" What do you like about Osano? Ease of use, clear comprehensive solution, and strong customer support. ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you like about Osano? I really appreciate the powerful automation features in Osano, which are a game changer for our organization. These features allow us to remain compli ##### 3. Easy Setup Users appreciate the **easy setup** of Osano, making it ideal for compliance professionals without technical expertise. [ See 36 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1441610&qs=pros-and-cons#reviews) See Related User Reviews ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you like about Osano? I really appreciate the powerful automation features in Osano, which are a game changer for our organization. These features allow us to remain compli ![Ben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben M.") BM Ben M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Onboarding and Easy Hubspot Integration" What do you like about Osano? Osano was very easy to onboard -- the documentation and assistance were fantastic, but we almost didn't need them because the platform was intuitive t ##### 4. Helpful Users highlight the **helpfulness of Osano's support team** , making implementation and troubleshooting a breeze. [ See 24 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446166&qs=pros-and-cons#reviews) See Related User Reviews ![Julie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie S.") JS Julie S. Mid-Market (51-1000 emp.) 5.0/5 "Osano works for us." What do you like about Osano? I have confidence that Osano is handling our cookie issues for all jurisdictions. It is good to know it is just doing the task without us interacting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Comprehensive Compliance Features, But Lacks Expo Support and UK-Friendly Support Hours" What do you like about Osano? I appreciate that it gathers information not only about the scripts running on our website but also about the cookies that are set. This helps ensure ##### 5. Setup Ease Users value the **easy setup** of Osano, appreciating its quick integration and supportive onboarding process. [ See 23 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1445624&qs=pros-and-cons#reviews) See Related User Reviews ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you like about Osano? I really appreciate the powerful automation features in Osano, which are a game changer for our organization. These features allow us to remain compli ![Ben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben M.") BM Ben M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Onboarding and Easy Hubspot Integration" What do you like about Osano? Osano was very easy to onboard -- the documentation and assistance were fantastic, but we almost didn't need them because the platform was intuitive t ### 5 Cons or Disadvantages of Osano ##### 1. Limited Customization Users express frustration over **limited customization** options, hindering specific adjustments needed for diverse stakeholder requirements. [ See 14 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1446345&qs=pros-and-cons#reviews) See Related User Reviews ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you dislike about Osano? The data discovery feature was initially lacking, which posed a challenge at the beginning. Although we managed to make it work, it required some adju ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fast, User-Friendly Compliance with Great Support—Limited Customization for Advanced Needs" What do you dislike about Osano? It might not be the right fit for an organization looking for a very custom solution. Some of the customization options are limited or require reachin ##### 2. Expensive Users find Osano can be **expensive** , especially for businesses with high traffic websites, impacting budget considerations. [ See 12 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448866&qs=pros-and-cons#reviews) See Related User Reviews ![Ben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben M.") BM Ben M. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Onboarding and Easy Hubspot Integration" What do you dislike about Osano? Osano does cost more than some other solutions we tried, though we've found the product to be well worth the cost. ![David N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David N.") DN David N. Small-Business (50 or fewer emp.) 4.5/5 "Super Easy to Use, But a Bit Pricey" What do you dislike about Osano? The only real downside is the price — it’s definitely on the higher side compared to other tools. For smaller organizations or lower-traffic sites, th ##### 3. Cookie Management Users find the **cookie management confusing** , noting a lack of resources for proper configuration and categorization. [ See 10 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1444071&qs=pros-and-cons#reviews) See Related User Reviews ![Julie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie S.") JS Julie S. Mid-Market (51-1000 emp.) 5.0/5 "Osano works for us." What do you dislike about Osano? We had an issue with cookie configurations, but it is resolved.. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fast, User-Friendly Compliance with Great Support—Limited Customization for Advanced Needs" What do you dislike about Osano? It might not be the right fit for an organization looking for a very custom solution. Some of the customization options are limited or require reachin ##### 4. Missing Features Users find the **lack of critical features** in Osano frustrating, particularly regarding Expo support and customization options. [ See 9 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1445464&qs=pros-and-cons#reviews) See Related User Reviews ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you dislike about Osano? The data discovery feature was initially lacking, which posed a challenge at the beginning. Although we managed to make it work, it required some adju ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Comprehensive Compliance Features, But Lacks Expo Support and UK-Friendly Support Hours" What do you dislike about Osano? We encountered a few challenges, particularly with the lack of Expo support. The Osano team was extremely helpful and did their best to accommodate ou ##### 5. Limited Features Users find Osano's **limited features** a drawback, wishing for more design flexibility and improved analytics functionality. [ See 8 mentions ](https://www.g2.com/products/osano/reviews?filters%5Bsentiment_snippet%5D=1448393&qs=pros-and-cons#reviews) See Related User Reviews ![Travis D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis D.") TD Travis D. 4.5/5 "Osano: A Compliance Game-Changer and Force Multiplier" What do you dislike about Osano? The data discovery feature was initially lacking, which posed a challenge at the beginning. Although we managed to make it work, it required some adju ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Osano for Data Privacy Protection and Compliance; but Price Should have Some Reviews" What do you dislike about Osano? Osano pricing feels quite cliche and high, making users think of other options Osano lacks high design flexibility, and configuration is sluggish com ![Donald B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donald B.") DB Donald B. Sr. Web Developer Mid-Market (51-1000 emp.) 6/30/2026 "Second-to-None Support — Seamless Osano Transition and Easy Onboarding" 5/5 What do you like best about Osano? The support from our rep has been second to none. As someone who inherited Osano after another person's departure, it made the transition and learning easy. Review collected by and hosted on G2.com. What do you dislike about Osano? Sometimes the UI takes a bit of time to navigate. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? DSAR, data-privacy issues, consent management, and more Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 5/12/2026 "Organized, Efficient Handling of Digital Footprint Reduction Requests" 4/5 What do you like best about Osano? It helps us honor customer requests to reduce their digital footprint in an organized way, while allowing us to track and execute those requests efficiently. Review collected by and hosted on G2.com. What do you dislike about Osano? I do wish it were a bit more flexible when it comes to adding and configuring new templates on the fly. I also wish the performance were a little better when working through a number of high requests manually, as it can sometimes take a bit longer to load. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? It enables us to follow through on our customers’ data removal requests and to keep communicating with them throughout the process in a secure way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben M.") BM Ben M. Marketing / Website Marketing and Advertising Mid-Market (51-1000 emp.) 11/13/2025 "Effortless Onboarding and Easy Hubspot Integration" 5/5 What do you like best about Osano? Osano was very easy to onboard -- the documentation and assistance were fantastic, but we almost didn't need them because the platform was intuitive to use. The biggest advantage for us, however, was how well Osano handles managing permissions for our Hubspot integration. We tried other solutions who claimed they worked with Hubspot, but they weren't setup for managing Hubspot's code on a non-Hubspot website. We kept running in to trouble that hamstrung our website or didn't respect user's privacy preferences. Osano handles it well right out of the box. Review collected by and hosted on G2.com. What do you dislike about Osano? Osano does cost more than some other solutions we tried, though we've found the product to be well worth the cost. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Osano helps us offer the people who use our website consent management that's easy to use and doesn't break their experience, and it helps us stay compliant with the ever-changing legal landscape around privacy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![David N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David N.") DN David N. Director, Online Marketing Small-Business (50 or fewer emp.) 10/24/2025 "Super Easy to Use, But a Bit Pricey" 4.5/5 What do you like best about Osano? I love how easy Osano is to set up and manage. The cookie consent banner took just one line of JavaScript, and everything from script management to disclosures is super intuitive. The TrustHub feature keeps all our compliance pages in one place, and the location detection automatically adjusts consent for each visitor. It just works — and it’s much easier to use than other tools we tried. Review collected by and hosted on G2.com. What do you dislike about Osano? The only real downside is the price — it’s definitely on the higher side compared to other tools. For smaller organizations or lower-traffic sites, the cost can feel steep. That said, it’s been worth it for us because of how easy it is to use and maintain once it’s set up. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Osano helps us stay compliant with evolving privacy laws without needing to constantly monitor regulations or tweak code. It automatically detects where users are coming from and serves the right consent experience, which takes a huge load off our team. Managing opt-outs, privacy requests, and disclosures is centralized and easy to assign internally. Overall, it saves us time, reduces compliance risk, and gives our visitors a transparent, trustworthy experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![christopher c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "christopher c.") CC christopher c. Head of Information Security and Compliance Mid-Market (51-1000 emp.) 10/24/2025 "Fast Deployment and Monitoring, but Customization Needs Improvement" 5/5 What do you like best about Osano? Ability to implement very quickly to sites with the CMP, clone configurations, make changes and finalize deployment through publishing. Also like the continuous monitoring of discovered cookies and scripts. Also like that you can configure a site with Silent mode while it performs discovery. Customer service is excellent as they provided rapid guidance on what was possible and impossible. Also works great with GA, GTM and CMS such as Drupal and WP. Review collected by and hosted on G2.com. What do you dislike about Osano? While I do like the easy "out of the box" configurations, many "custom" configurations can only be implemented with custom CSS or Osano JavaScript querystring for templates. I wish the Preview feature within the tool can show the live UI changes, like button made invisible or custom banner border and color. That said, the out of the box configuration will help 90% of companies and mine was the 10% where my internal customers wanted tweaks. Also works great with GA and GTM but if you tweak the template parameter and other forced customizations, you'll have to do a little but more work on the integration. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Abilty to manage cookies in-house in a central platform for global sites. Formerly relied on our agency partners but Osano CMP lets us manage and track consents by site, geography, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gus C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus C.") GC Gus C. Product Designer Mid-Market (51-1000 emp.) 5/18/2026 "Effective Cookie Consent Tool with Room for UI Improvement" 4/5 What do you like best about Osano? I like the personalization features in Osano, particularly the branding, positioning, and WYSIWYG aspects. I find it easy to use as a plug and play solution, calling it the best and describing it as the real deal. The initial setup was all good. Review collected by and hosted on G2.com. What do you dislike about Osano? The UI feels outdated and old, not actual. I'd like it to look more like this chat. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? I use Osano for cookie consent compliance across various activities. The plug-and-play approach makes it super easy to use, which is the real benefit. Review collected by and hosted on G2.com. Show More 5/20/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 5/6/2026 "All My Cookies in One Place with Helpful Action Notifications" 4/5 What do you like best about Osano? I like being able to see all of my cookies in one place and getting notifications when there are actions I need to take. Review collected by and hosted on G2.com. What do you dislike about Osano? The UI is just ok and could be improved- logging in can also be a challenge if you're on multiple accounts on the same computer Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Osano makes cookie compliance easy for us, which means we don’t have to stress about it in our day-to-day work. It’s one less thing to worry about, and it keeps the process simple and manageable. Review collected by and hosted on G2.com. Show More Response from Caroline Hall of Osano [Editedit](https://www.g2.com/survey_responses/osano-review-12764669/official_response/edit) One less thing to stress about in your day-to-day? That's the dream and we love hearing it's landing that way! The UI and multi-account login feedback is really helpful, that's the kind of thing that makes a real difference and we appreciate you flagging it. Thanks for sharing! 5/13/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/15/2022 "A great solution for consent management" 5/5 What do you like best about Osano? It's incredibly easy to use and the most responsive support I've ever worked with. They always reach out when there are updates we should know about which is awesome. Review collected by and hosted on G2.com. What do you dislike about Osano? We use the consent manager and it's been a great product so far. I can't really say there are any negatives, consent management is a straight forward process and technical support is always there to help. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? We have multiple sites for our medical device company and want to make sure we are in compliance with all types of HIPAA and other various healthcare and privacy regulations. Review collected by and hosted on G2.com. Show More Response from Caroline Hall of Osano [Editedit](https://www.g2.com/survey_responses/osano-review-7351778/official_response/edit) Thank you so much for this wonderful review! Our support team is going to love hearing this — being responsive and keeping our customers informed is something we're deeply committed to, so it's incredibly rewarding to know it's making a real difference for you :) We're so glad Osano has been able to give you confidence in your privacy compliance. Thank you for being part of the Osano community! 3/26/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Luis C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis C.") LC Luis C. Senior Marketing Data Specialist Financial Services Enterprise (\> 1000 emp.) 4/15/2026 "Streamlined Privacy Management with Powerful AI Suggestions" 4.5/5 What do you like best about Osano? I like using Osano for managing user privacy consent choices. It simplifies the process of collecting consent and sending those signals to my tagging solution. I also find the classification suggestion AI tool really helpful, specially with the confidence score. The setup process was straightforward, requiring only a snippet. Review collected by and hosted on G2.com. What do you dislike about Osano? Banner customization is somewhat limited. It would be interesting to see more flexible layouts or more customization options. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Osano simplifies consent management. The classification suggestion AI tool helps with script and cookie classification, providing confidence scores. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/11/2026 "User-Friendly and Simple—Easy to Make Changes Without Support" 4/5 What do you like best about Osano? It's user friendly and simple to use. I can make changes that I want within the tool without having to ask for support each time. Review collected by and hosted on G2.com. What do you dislike about Osano? It doesn't provide much guidance on how to classify cookies and scripts. This would be super helpful to have. Review collected by and hosted on G2.com. What problems is Osano solving and how is that benefiting you? Compliance-having the cookie banner and cookie preference center as well as staying up-to-date with the regulatory cookie requirements (ex: GPC) Review collected by and hosted on G2.com. Show More Response from Caroline Hall of Osano [Editedit](https://www.g2.com/survey_responses/osano-review-12789329/official_response/edit) Love hearing that you can make changes on your own without needing to call in backup every time — that's exactly the kind of independence we want to give our users! The feedback on cookie and script classification guidance is super helpful and well-noted. Thanks so much for sharing. We really appreciate it! 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