---
title: Osano Reviews
meta_title: 'Osano Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 173 reviews by the users' company size, role or industry
  to find out how Osano works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 173
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---


# Osano Reviews
**Vendor:** Osano, Inc., a Public Benefit Corporation  
**Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 173
## About Osano
Stop sweating privacy—Osano’s got your back. Osano is the all-in-one data-privacy platform that turns compliance from a headache into a strategic advantage. One line of JavaScript drops a powerhouse toolkit into your stack: award-winning Cookie Consent, a unified hub for every consent and preference, automated DSAR fulfillment, data-mapping, vendor privacy scoring, and streamlined assessments. Built and maintained by bona-fide privacy pros, Osano keeps you ahead of 95+ global laws and backs it up with the industry-only “No Fines, No Penalties” guarantee. That’s real peace of mind—not more policy PDFs. Join thousands of organizations that process 1 B+ consents every month. Whether you’re a startup taking your first privacy steps or a global enterprise leveling up a mature program, Osano gives you visible compliance, visible operations, and visible risk management—so you can focus on growth while we handle the alphabet soup of CCPA, GDPR, and whatever comes next.



## Osano Pros & Cons
**What users like:**

- Users find Osano&#39;s platform remarkably **easy to use and maintain** , making compliance management accessible for everyone. (47 reviews)
- Users appreciate the **efficient and prompt customer support** from Osano, enhancing their overall experience with the product. (42 reviews)
- Users appreciate the **easy setup** of Osano, making it ideal for compliance professionals without technical expertise. (36 reviews)
- Users highlight the **helpfulness of Osano&#39;s support team** , making implementation and troubleshooting a breeze. (24 reviews)
- Users value the **easy setup** of Osano, appreciating its quick integration and supportive onboarding process. (23 reviews)
- Implementation Ease (21 reviews)
- Users love the **ease of cookie management** with Osano, complemented by responsive support and innovative AI features. (20 reviews)
- Easy Implementation (20 reviews)
- Platform Usability (18 reviews)
- Users appreciate the **ease of compliance management** with Osano, making it simple to meet privacy regulations effectively. (17 reviews)

**What users dislike:**

- Users express frustration over **limited customization** options, hindering specific adjustments needed for diverse stakeholder requirements. (14 reviews)
- Users find Osano can be **expensive** , especially for businesses with high traffic websites, impacting budget considerations. (12 reviews)
- Users find the **cookie management confusing** , noting a lack of resources for proper configuration and categorization. (10 reviews)
- Users find the **lack of critical features** in Osano frustrating, particularly regarding Expo support and customization options. (9 reviews)
- Users find Osano&#39;s **limited features** a drawback, wishing for more design flexibility and improved analytics functionality. (8 reviews)
- Users find the **poor interface design** of Osano challenging, affecting usability and data accessibility for improved insights. (8 reviews)
- Users find **complexity issues** with Osano&#39;s dashboard, requiring additional support for effective use in larger organizations. (7 reviews)
- Users find the **learning difficulty** substantial, especially when setting up websites and managing scripts efficiently. (7 reviews)
- Users find **difficult customization** requiring CSS or support assistance, complicating tailored setups and adjustments for unique needs. (6 reviews)
- Learning Curve (6 reviews)

## Osano Reviews
  ### 1. Comprehensive Compliance Features, But Lacks Expo Support and UK-Friendly Support Hours

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Osano?**

I appreciate that it gathers information not only about the scripts running on our website but also about the cookies that are set. This helps ensure we remain compliant in both areas.

**What do you dislike about Osano?**

We encountered a few challenges, particularly with the lack of Expo support. The Osano team was extremely helpful and did their best to accommodate our needs, but ultimately, we were unable to get it working with our new app and ended up integrating directly with the APIs ourselves.

Additionally, as a UK-based company, I have noticed that support response times can be slow if an issue arises outside of standard US business hours, which is often the case for us or when problems occur over the weekend.

**What problems is Osano solving and how is that benefiting you?**

This is a tough question to answer, as compliance software often feels like buying insurance—it's not something anyone is eager to purchase, but it's necessary if we want to remain compliant and continue operating. Our main challenge was managing cookie states and user opt-ins on our website. For our needs, when the software functions as intended, it handles this aspect quite effectively.

  ### 2. Bozzuto Marketing Analytics Manager Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sushma S. | Marketing Analytics Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Osano?**

I like the flexibility of having the Osano privacy cookie banner supporting cross domains, and its backend interface is quite clear on emphasizing what the US states imply about privacy. Additionally, you can do A/B testing on the banner placement and keep a tab on all the clicks that are coming through with implied consent and opt-out.

**What do you dislike about Osano?**

DSAR(Data Subject Access Request) is very manual at this point, making it very challenging to address the data deletion requests as we partner with many third-party CRM's.

**What problems is Osano solving and how is that benefiting you?**

It is currently helping with Consent management using the cookie banner according to the industry standards and state-wise privacy laws.

**Official Response from Jeff Reame:**

> Hey Suhma, I am happy to hear what you like about Osano. I've put you in contact with one of Osano's great Customer Success Managers to help resolve your issues around DSAR. 

  ### 3. I am a new user at Osano

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Osano?**

Osano's DSAR process and cookie banner have become invaluable tools for our marketing team. The DSAR process streamlines our response to data subject access requests, ensuring compliance with regulations and enhancing our data protection practices. The cookie banner not only helps us manage cookie consent effectively but also enhances user experience by providing clear, user-friendly options. Together, these features have significantly improved our data privacy compliance efforts

**What do you dislike about Osano?**

Osano's vendor risk management solution feels incomplete. While it provides a solid foundation, it lacks certain advanced features and customization options that would enhance its effectiveness. Despite this, it still offers a useful starting point for organizations looking to improve their vendor risk management practice.

**What problems is Osano solving and how is that benefiting you?**

.......

**Official Response from Merry Austin:**

> Hello,

Thank you for being an Osano customer and providing your experience. We're so happy to hear our DSAR and cookie consent management products have been useful tools in helping to improve your data privacy compliance efforts!


We are proud of our vendor product and believe it serves as a solid foundation for developing a privacy risk program that can slot into broader third-party risk management efforts. That being said, your insights on potential improvements and desired features would be invaluable to us. We would greatly appreciate the opportunity to connect you with our product team to gather your feedback. 

Feel free to reach out to our Sr. Product Marketing Manager, Cait Ward, at cward@osano.com if you'd be interested in speaking with us.

We look forward to continuing to partner with you on your data privacy compliance efforts!

Thanks,
The Osano Team

  ### 4. Pretty good CMP with a different approach than most

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mallory R. | Senior Marketing Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Osano?**

Love that Osano works by identifying and blocking scripts in real time. This means no crazy setup in a Tag Manager or in your code to make sure that whatever you categorize a given script of software in your CMP matches your tag or code setup. Saves a lot of hassle and *generally* you have one source for cookie/script categorizations.(Note: it's a double-edged sword... see dislike comments below)

**What do you dislike about Osano?**

Dislike that Osano works by identifying and blocking scripts in real time. Although it makes for an easier setup, it also means we pick up whatever garbage scripts any of our site visitors might be running via their own computers or browser plugins via our "discovered section." It makes it super hard to identify what actually needs to be categorized because it's run from our site, vs. what we can ignore. The tattle feature that warns you when uncategorized scripts or cookies are added that I was *so* excited about (because keeping track of what people choose to load on your website across a 1000+ individual organization is tough) is basically useless.

**What problems is Osano solving and how is that benefiting you?**

Osano ensures any data that we or third-party vendors might collect is always being done with our site visitors consent. It makes sure we're always up-to-date with the ever-changing legal requirements in regions across the world (essential for a business that operates internationally like ours).

  ### 5. Good after some getting used to

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jess N. | Digital Producer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Osano?**

I like that I can move tickets to the database owners seamlessly and automatically communicate with users once their request is complete.

**What do you dislike about Osano?**

It was very difficult to tell what my account permissions were.  Now that I have been made admin, I can easily see all user permissions in my org.

**Recommendations to others considering Osano:**

Make sure to check the user permissions when there is turnover on your teams.

**What problems is Osano solving and how is that benefiting you?**

Data deletion requests from our users.  The biggest benefit is having all steps to complete these requests exist in a single ecosystem.

  ### 6. Good Consent Management Platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2022

**What do you like best about Osano?**

Great customer support via email, and informative newsletters on privacy. Nice UI

**What do you dislike about Osano?**

Inability to export PII for our DSAR database. Unclear whether Osano is integrated with cookieless IDs such as RampID or UID2.

**What problems is Osano solving and how is that benefiting you?**

We are maintaining compliance with user privacy laws.

  ### 7. It's okay but can be improved on detailing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about Osano?**

It was really easy to get around and implement on our website. They are often updating this app and releasing new features. They have several support channels. Easy to design

**What do you dislike about Osano?**

I felt like there wasn't enough information provided about each cookie or feature. They can elaborate more to make it more clear. I also think it is a bit pricey compared to the competition. You can customize the way pop ups look.

**What problems is Osano solving and how is that benefiting you?**

It helps protecting clients' privacy and makes our website comply with the current GDRP legalisation. The design can also be modified easily.


## Osano Discussions
  - [Whats the best way to ensure G-Analytics is blocked when you dont consent for analytics in the Cookie Consent](https://www.g2.com/discussions/24336-whats-the-best-way-to-ensure-g-analytics-is-blocked-when-you-dont-consent-for-analytics-in-the-cookie-consent) - 1 comment, 1 upvote
  - [What is the best way of getting sources or link to copy and paste to get code?](https://www.g2.com/discussions/what-is-the-best-way-of-getting-sources-or-link-to-copy-and-paste-to-get-code) - 1 comment, 1 upvote
  - [How do I show the dialog box in my website?](https://www.g2.com/discussions/how-do-i-show-the-dialog-box-in-my-website) - 2 comments, 1 upvote
  - [What is CMP Osano com?](https://www.g2.com/discussions/what-is-cmp-osano-com) - 1 comment
  - [Who uses Osano?](https://www.g2.com/discussions/who-uses-osano) - 1 comment

- [View Osano pricing details and edition comparison](https://www.g2.com/products/osano/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A00%3A57+-0500&secure%5Bsession_id%5D=1c0d9563-16c9-41ba-a2c3-47a71077df9b&secure%5Btoken%5D=963bfaa5927241bf6f7211413e9660aadba0c72b605c209a3207a75754ca0f79&format=llm_user)
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## Osano Features
**Functionality**
- Data Subject Access Requests
- Identity Verification
- Privacy Impact Assessments
- Data Mapping - survey-based
- Data Mapping - automated
- Data Discovery
- Data Classification
- De-identification/pseudonymization
- Breach notification
- Consent management
- Website tracking scanning
- Data access governance
- Alerts/Notifications
- Policy Management
- Vendor Risk Management
- Audit Management
- Customer Data Management
- Internal Controls Management
- Vulnerability Management
- Risk Management
- Metadata Management
- Data Storage Management
- Compliance Management
- Sensitive Data Identification
- Risk Assessment
- Deletion Management

**Functionality**
- Centralized platform
- Tracking
- Templates
- Workflow
- Reporting and analytics

**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Auto privacy policy update
- Cookie notice report
- Easy installation
- Reporting

**Functionality**
- Structure type
- Contextual search
- Template algorithms
- Multiple file and location types
- Real-time monitoring
- Dashboard
- Compliance
- Reporting
- Data Dictionary Management
- Metadata Management
- Workflow Management
- Compliance Management

**Functionality**
- Centralized Vendor Catalog
- Questionnaire Templates
- User Access Control

**Detection and Scanning - Website Privacy Auditing Tools**
- Execution Order Analysis
- Global Multi‑Framework Support
- Scheduled Monitoring and Alerting
- Automated Tracker

**Additional Functionality**
- Reporting & Statistics
- Single Sign On
- Generative AI
- Access Controls/Permissions
- Automatic Backup
- Authentication
- Archiving & Retention
- HIPAA Compliant
- Data Mapping
- Security Breach Monitoring
- Data Masking
- Data Lineage
- Collaboration Tools
- Data Recovery
- Third-Party Integration
- Privacy Options
- AI Copilot
- API
- Data Security
- Secure Data Storage
- Data Subject Requests (DSR/DSAR)
- PIA/DPIA
- Encryption
- GDPR Compliance

**Functionality**
- Identity Verification
- Workflow
- DSAR Portal
- Reporting and logs

**Risk assessment**
- Risk Scoring
- 4th Party Assessments
- Monitoring And Alerts
- AI Monitoring

**Agentic AI - Sensitive Data Discovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Third-Party Integrations

**Reporting and Evidence - Website Privacy Auditing Tools**
- Detailed Evidence and Traceability
- Report Generation and Export

**Additional Functionality**
- Data Visualization
- Visual Analytics
- Multiple Data Sources
- Sensitive Data Identification
- Data Import/Export
- Trend Analysis
- Data Transformation
- AI Copilot
- Search/Filter
- File Sharing
- API
- Customizable Reports
- Dashboard Creation
- Forecasting
- Reporting/Analytics
- Generative AI
- Self Service Data Preparation
- Data Connectors
- Data Mapping
- Access Controls/Permissions
- Data Extraction
- Activity Tracking
- Data Cleansing
- Drag & Drop
- Alerts/Notifications
- Publishing/Sharing
- Data Synchronization
- Big Data Analytics
- Ad hoc Query
- Data Modeling
- AI/Machine Learning

**Generative AI - Vendor Security and Privacy Assessment**
- Text Summarization
- Text Generation

**Configuration and Remediation - Website Privacy Auditing Tools**
- Custom Rule and Policy Definition
- Third‑Party and Vendor Risk Assessment Support

**Integrations and Usability - Website Privacy Auditing Tools**
- AI Integrations
- Ease of Use
- Integration with Consent Management Platforms

## Top Osano Alternatives
  - [TrustArc](https://www.g2.com/products/trustarc/reviews) - 4.2/5.0 (325 reviews)
  - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews)
  - [Securiti](https://www.g2.com/products/securiti/reviews) - 4.6/5.0 (104 reviews)

