No need for 3rd party vendors like Weave or Dental Intel Review collected by and hosted on G2.com.

The functionality of insurance benefits and how it is connected to the treatment plan is less than optimal. Oryx miscalculates the remaining benefits by subtracting the amount of next prophy visit so that if the patient has a procedure to be done prior to the next scheduled prophy visit, the coverage calculation is incorrect. Review collected by and hosted on G2.com.

Integration of patient communication and online booking. Review collected by and hosted on G2.com.

Hard to keep up with updates. Support team varies in knowledge. Review collected by and hosted on G2.com.

As an office manager I find the software to be super easy with submitting claims and all the billing. Being able to attach clinical notes as a whole and not excerpts is important. As a cloud based software I can login anywhere when I need to. Support is excellent in helping with any questions and they are also wonderful when offices suggest new ideas. They are always willing to listen, engage and update!! Review collected by and hosted on G2.com.

I struggle most with treatment planning. Only because my assistants do it so efficiently that I don’t have to do it! Review collected by and hosted on G2.com.

After 13 years in the dental field and experience with various dental software, I’m thrilled to have found Oryx. As a practice manager, I was looking for innovative and user-friendly software, and Oryx exceeded my expectations. It’s efficient, modern, and accessible, eliminating the need for third-party systems. Clinically, it offers excellent features like health history tracking and patient questionnaires, improving our ability to care for patients. Oryx also enhances engagement with both patients and our team, making communication smoother and more efficient. I love that we no longer need to scan documents, freeing up my team to focus on patient care. The support team is responsive, and the conversion process was smooth. Highly recommend! Review collected by and hosted on G2.com.

I believe it takes time to get used to any dental software, but the longer you work with Oryx, the more you can take advantage of all its great features. What might seem challenging at first actually starts to make sense as you get familiar with it. Plus, Oryx is always open to feedback and continuously strives to improve. Review collected by and hosted on G2.com.

Software that does everything and accessible everywhere due to cloud Review collected by and hosted on G2.com.

Can’t take X-rays offline, nothing works when internet is down.

A few times it’s had major issues where we couldn’t function as an option.

Anytime I need something fixed it takes more than 24 hours or over a weekend which really is unacceptable.

The things they consider a feature request I consider basic functioning and they don’t fix it.

Yes, some things are better than previous software but somethings just aren’t great at all.

Instructions to address a chronic issue aren’t always good. Review collected by and hosted on G2.com.

They are always listening to your suggestions and recommendations. What I love is that they are always working to improve the software. Review collected by and hosted on G2.com.

I wish you could customize the schedule more. In our prior software, you could easily open/close a provider's column and it would adjust the gross production for the day. Or if someone's schedule was changing you could select a date to have the schedule change and it would keep their old schedule. Review collected by and hosted on G2.com.

When deciding we wanted a cloud based Software we knew what we wanted but hadn’t seen it until we came across Oryx. Oryx is your true all in one dental software, from patient communication, patient charting , to claims and submission and status it has been a game changer. Review collected by and hosted on G2.com.

I can not say it’s a dislike but I think when calling customer service it should be easy to connect with a person than to have to wait. Review collected by and hosted on G2.com.

I like most the comprehensiveness and flow of doing a new patient exam, It allows us to do a thorough examination that is comprehensive for oral and systemic health. Review collected by and hosted on G2.com.

Oryx imaging and how it is structured. Would like the image to be tied to tooth numbers . Review collected by and hosted on G2.com.

What sold me on oryx was the dental charting, specifically periodontal charting. The software is able to generate percentage bleeding, number of sites over 6 mm. And even better, a comparison overtime. The visualization and colours make it a great teaching tool and help explain periodontal health to my patients. Review collected by and hosted on G2.com.

Being able to sort out, patience that have treatment plans, waiting for them, patience that no longer comes to the practice and thus need to be archived Review collected by and hosted on G2.com.