Gantos Dental G.
GG
Gantos Dental G.
Dentist, Owner
Small-Business (50 or fewer emp.)
"All-in-One Solution with Clinical Focus, Needs More Automation"
5/5
What do you like best about Oryx Dental Software?

This is truly an all-in-one software solution. We no longer have to juggle multiple vendors, logins, or keep several windows open for different tasks. Everything we need—texting, forms, online scheduling, and payment processing—is integrated in one place. I also appreciate that the platform is designed with a clinical focus, understanding the unique needs of the office from a clinical standpoint, not just a business one. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

I would appreciate seeing additional automation features to help reduce the administrative workload. Review collected by and hosted on G2.com.

Rossemycco L.
RL
Rossemycco L.
"Customizable and Efficient Dental Workflow Solution"
5/5
What do you like best about Oryx Dental Software?

I love making custom templates for each procedure, and it's easy to customize things to send to patients. I also love the workflow for exams and documentation. Oryx Dental Software is very customizable and aids in efficiency. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

I feel the software could use more icons, especially for each procedure. Review collected by and hosted on G2.com.

SH
Sherry H.
COO
Mid-Market (51-1000 emp.)
"Designed for Dentists, But AR Error Needs Attention"
5/5
What do you like best about Oryx Dental Software?

Oryx was built by dental professionals for dental professionals. That makes it stand out from other dental software. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

There’s a critical error in the AR that includes the estimated write off from insurance. This hurts US dentists who have CPAs that don’t understand what they’re looking at. Review collected by and hosted on G2.com.

Vladik C.
VC
Vladik C.
Dentist Owner
Small-Business (50 or fewer emp.)
"A safe high quality cloud based platform."
5/5
What do you like best about Oryx Dental Software?

Oryx is a high-quality cloud-based system that offers almost every feature you would want in an electronic health record. It is comprehensive, evidence-based, and very easy to use and learn. The support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

I wish more companies worked with Oryx or could integrate using the API. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"The best dental software in the market"
5/5
What do you like best about Oryx Dental Software?

Oryx is a combination of all of the best components of Dentrix, Axium, Open Dental, or any dental software you can think of. On top of that, you don’t need a company like Weave, Adit, or Revenue Well to help you send external communications to your patients for appointment reminders, email campaigns, or review requests. Submitting insurance claims is a breeze and the oryx support team is always there to help with any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

Sometimes the software will glitch and not load for a few seconds. Other than that, the software is nearly perfect. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Fantastic clinical software for dentists who take a whole-person approach to care"
5/5
What do you like best about Oryx Dental Software?

I've used Oryx for 7 years, and have seen it grow and change over that time into a robust interface that allows you to successfully diagnose, document, and apply risk management principles to the care provided to our patients. Its all-in-one package allows you to schedule, communicate with, request reviews, chart, take radiographs and even create your own consent documents in addition to the Kois ICD forms built into the software. If you're a Kois doc, you will immediately see how the software works seamlessly with John's teachings, and allows you to actually implement what you've learned. It is fantastic for sharing with patients their condition and risk. Among the various softwares I've used in my 18 years of practice, this is the best. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

- treatment planning and case presentation still a real challenge. not user friendly, hard to customize and make esthetic for a higher end case presentation.

- upgrades sound great but weren't well shared with original users and are geared to capture the DSO market; are cost prohibitive for the solo practice owner - this is so frustrating, because that flies in the face of the Kois center and its guiding principles. But market share matters, right?

- customer service is harder to obtain now - you can't just call in to ask for help; it's a back and forth email dialogue that may not be as timely as you need it to be

- some lags in refresh time; often we need to refresh the entire page to get updates loaded. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Modern Look and Effortless Workbook Workflow"
5/5
What do you like best about Oryx Dental Software?

Ease of workflow and the modern look compared to other EHR programs Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

scheduling issues where previously completed codes show up on future appt cards Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"My favorite Practice Management Software"
5/5
What do you like best about Oryx Dental Software?

I love that Oryx is a cloud-based, all inclusive practice management software. I have used Dentrix, Eagle Soft, and Open Dental, and Oryx is so much better than the server based PMS. I love that I don't need a bunch of additional programs to integrate into Oryx. When I had open dental we were spending an extra $400/month just to be able to have online scheduling, electronic forms, and other basic features that are included in Oryx. It is really nice to have software that looks and feels modern. The built-in clearing house makes sending claims easy. I think one of my favorite things is how much Oryx listens to user feedback and is constantly improving the software. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

I wish they had invested more on creating video trainings on how to maximize our use of the software. There are some power users doing really cool things with Oryx, some who have taught courses on how to use it to the fullest. I wish Oryx paid them to create trainings on how they are utilizing the software and making it as aesthetic as possible, and how to integrate it into more comprehensive work flows.

There are no large, negative things I dislike about Oryx. There are random little inconveniences where it can't do things that other softwares can, but they usually don't matter, and often have a different solution to accomplish the task. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"ORYX IS AWESOME!"
5/5
What do you like best about Oryx Dental Software?

I love how simple and sensible the software is. Oryx makes running my business efficient and easy to train new employees on. The customer service experience is second to none, as well. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

I don't have anything negative to say after using oryx for a year. Review collected by and hosted on G2.com.

Response from Tahlor DiCicco of Oryx Dental Software

Thank you so much for the awesome review! We’re thrilled to hear Oryx is making it easier to run your practice and train your team—efficiency is exactly what we’re here for. And we love hearing that our customer service has made an impact. Thanks for being part of the Oryx community!

Dan H.
DH
Dan H.
Dentist
Small-Business (50 or fewer emp.)
"Everything you could ever want in a dental PMS."
5/5
What do you like best about Oryx Dental Software?

There are a ton of dental practice management software options out there, but Oryx really stands out. It actually brings everything together in one place. Everything just works smoothly.

One of the biggest things I love about it is that it’s cloud-based, so you can access what you need from anywhere. That kind of flexibility is huge.

Honestly, Oryx just makes running a practice easier. It’s modern, intuitive, and built for the way offices work. Review collected by and hosted on G2.com.

What do you dislike about Oryx Dental Software?

Oryx has a lot going for it, but there are a couple of areas that could use some fine-tuning. One big one is staff training—while the system is pretty intuitive, more training could help teams get the most out of it. The custom reports have potential, but they still feel like they’re in the works. With some more refinement, they could match the high standard of the rest of the platform. Review collected by and hosted on G2.com.

Response from Tahlor DiCicco of Oryx Dental Software

Hi Dan – thank you for the fantastic review! We’re so glad Oryx is helping your practice run smoothly and giving you the flexibility you need. We appreciate your honest feedback on training and custom reports—both are areas we’re actively working to improve. It’s great to know Oryx is a core part of your operations, and we’re proud to support your team every day.