Orum has completely changed the way I approach outbound calling. The parallel dialler helps me connect with significantly more prospects every day, which means I'm spending more time having conversations instead of waiting for calls to connect. It integrates seamlessly with Salesforce and Salesloft, so my workflow stays efficient without extra admin. Review collected by and hosted on G2.com.

There isn't much to dislike. If I had one suggestion, it would be deeper Salesforce automation, such as automatically updating lead or contact statuses based on call dispositions. Also, like any parallel dialling platform, reps need to follow best practices around number management and personalisation to avoid calls being flagged as spam. Other than that, it's been a great experience using Orum. Review collected by and hosted on G2.com.

I like how Orum helps me with sequential calling and segregating numbers for actual pickups; it's almost like a CRM for me. I find the BoostConnect feature really helpful because it picks the right local number to call people, improving pick-up rates. The AI coaching in Orum has been great for getting suggestions on how I can improve my cold calling. I also found the initial setup with integrations like Salesforce and SalesLoft quite easy. Review collected by and hosted on G2.com.

I think the fact that can be improved is when I dial through Salesforce list, it doesn't get updated on SalesLoft, so I have to open two different apps just to check my data. That doesn't affect me that much, but it's an inconvenience. Review collected by and hosted on G2.com.

Being able to make calls faster, enrich numbers, and filter by pick-up percentage, among other options, there are many intuitive features that feel purpose-built to deliver the best experience when making a high volume of calls with the least amount of input required. Review collected by and hosted on G2.com.

So far, I’d say there isn’t much I dislike about Orum. One improvement I’d suggest is adding a Salesforce Marketing Activity filter alongside the “temperature” filter, so we can quickly see whether a prospect is “warm” or “cold” based on how engaged they’ve been with our events and marketing. That would make it easier to prioritise calls and go in better prepared, since relying only on whether they pick up can sometimes leave you a bit unprepared for more important conversations. Review collected by and hosted on G2.com.

So far I’ve had a positive experience I like it. I find the platform easy to use and quick to adopt, and it’s already saving me a lot of time by reducing manual dialing so I can spend more time actually talking to prospects. I also really appreciate the coaching tools, live call review, and virtual salesfloor-style collaboration. Review collected by and hosted on G2.com.

I’ve only used the platform for a couple of days, so I may not fully understand everything yet, and some of what I’m noticing could easily be user error on my end. That said, I do see a few areas that could use some improvement, including easier access to key information during calls (i.e. Salesforce Contacts to reference to the prospect) Review collected by and hosted on G2.com.

What truly excites me about Orum is its incredible ability to enhance outbound calling productivity. The parallel dialer is a game-changer, effortlessly minimising the time I spend dialling manually and allowing me to focus on real conversations. I also love how clean and intuitive the user interface is; it’s user-friendly and lets even new users get started with confidence. Its seamless CRM integrations keep my call activities in sync, significantly reducing manual data entry and streamlining workflows.

Performance-wise, Orum continually impresses with fast dialing, minimal lag, and stable connections, even during busy prospecting periods. The AI-driven call detection is fantastic, effectively filtering out voicemails and disconnected numbers, which ultimately boosts my connect rates and enhances the productivity of my calling blocks. The onboarding process was smooth, and the support team has always been ready to assist with any questions I’ve had. Overall, from a return on investment perspective, Orum truly maximises every hour spent on prospecting by generating more meaningful conversations and qualified meetings, making it an invaluable asset for outbound sales teams. Review collected by and hosted on G2.com.

While Orum has been a valuable tool overall, there are a few areas where it could improve. The interface is generally easy to use, but some settings and reporting options can be hard to find, especially for newer users. The CRM integrations work well for core activities, but occasional sync delays or limited customisation can require manual verification. Performance is usually reliable, although I've experienced occasional call quality fluctuations or slower loading during heavy calling sessions. From a pricing perspective, it can be a significant investment for smaller teams, so organisations need to ensure they're fully utilising the platform to maximise ROI. The onboarding process is straightforward, but having more advanced training resources and best-practice guides would help teams get the most value faster. The AI features do a good job identifying live conversations, but there are times when call detection isn't perfect, and I'd like to see more AI-driven insights and coaching recommendations to help improve outreach effectiveness. Review collected by and hosted on G2.com.

What I like best about Orum is how it helps sales teams spend more time having meaningful conversations and less time on repetitive manual dialing. Its AI-powered parallel dialing and smart call automation significantly increase connect rates while reducing idle time between calls. I also appreciate how seamlessly it fits into existing sales workflows with CRM integrations, making it easy to manage outreach without switching between multiple tools. Beyond productivity, Orum provides actionable conversation insights and analytics that help reps continuously improve their performance. Overall, it enables sales teams to book more meetings, work more efficiently, and focus on building genuine relationships with prospects. Review collected by and hosted on G2.com.

Sometimes number show spam but mostly it's good Review collected by and hosted on G2.com.

I really appreciate the multiple number feature in Orum, where I can have up to 10 numbers and dial prospects from them. This feature allows me to connect with prospects more professionally by using numbers from specific cities and states, which improves my dial-to-pickup ratio. I also like the option to change numbers every 30 dials to prevent them from getting spammed. It's incredibly helpful for organizing prospects into categories for both outbound and inbound dialing. The auto dialer feature is fantastic, as it saves me from manual dialing and lets me multitask. I love that it's integrated with Outreach and Salesforce CRM, making my workflow seamless. Logging in is a breeze with their SSO login feature. Review collected by and hosted on G2.com.

I find the AI transcript feature good, but I think it could be better with an AI-generated script feature while a call gets connected with a prospect. Review collected by and hosted on G2.com.

I like that Orum allows me to call multiple prospects simultaneously, making my outreach much more efficient. It also keeps my call notes organized and easy to reference, which helps me stay on top of follow-ups and supports my ongoing sales development. Review collected by and hosted on G2.com.

there is a slight delay once someone answers Review collected by and hosted on G2.com.

Orum has been helpful for handling and calling through multiple top ICPs. I feel like this product is a big reason I’ve been able to manage a higher call volume, and that’s also one of the outcomes I’m aiming for. Also their AI note summary from a call is great for quick summaries to share during the sales journey. Review collected by and hosted on G2.com.

Orum's UI could be a bit simpler and more adjustable on the tiles to have better visibility on the account I'm calling into. Review collected by and hosted on G2.com.

I really appreciate how Orum allows me to reach out to more than five people at a time, which expedites the process of connecting with prospects. Additionally, I find it helpful that I can keep track of our clients by letting notes be placed in the app with the AI tool, making it a valuable feature. The initial setup was actually very easy as it integrated smoothly with Google, allowing us to link accounts and have everything available right away. Review collected by and hosted on G2.com.

The only thing I'll say that might be improved is the timing when it comes to picking up the phone. And if the calls can get connected sooner than expected, it would be perfect for us to avoid any issues with clients. Review collected by and hosted on G2.com.