--- title: Orum Reviews meta\_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1095 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1095 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Orum Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. [(288 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews) Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. [(255 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews) Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. [(239 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476990&qs=pros-and-cons#reviews) Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. [(181 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477081&qs=pros-and-cons#reviews) Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. [(147 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476320&qs=pros-and-cons#reviews) Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. [(102 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews) Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. [(68 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews) Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. [(60 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476358&qs=pros-and-cons#reviews) Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. [(42 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477257&qs=pros-and-cons#reviews) Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. [(32 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476822&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Orum ##### 1. Ease of Use Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. [ See 288 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews) See Related User Reviews EA Eric A. Mid-Market (51-1000 emp.) 5.0/5 "More than an Auto-Dialer: It is a critical application that enhances the growth of our company" What do you like about Orum? I like that there are multiple ways to reach a prospect with better enriched data, get coaching feedback, and practice objection handling for the SDRs ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.") CS Chirag S. Enterprise (\> 1000 emp.) 5.0/5 "Optimized Cold Calling with Fast Dialing" What do you like about Orum? I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro ##### 2. Efficiency Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. [ See 255 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews) See Related User Reviews ![Mike R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike R.") MR Mike R. Mid-Market (51-1000 emp.) 3.5/5 "Optimizes Cold Calling with Some Room for Improvement" What do you like about Orum? I use Orum for cold calling and find it very efficient in making calls quickly. I like that it allows me to build trust because I can see information ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.") MC Marshall C. Mid-Market (51-1000 emp.) 4.5/5 "More Dials, More Conversations, More Opportunities" What do you like about Orum? It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number. ##### 3. Time-saving Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. [ See 239 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476990&qs=pros-and-cons#reviews) See Related User Reviews ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.") MC Marshall C. Mid-Market (51-1000 emp.) 4.5/5 "More Dials, More Conversations, More Opportunities" What do you like about Orum? It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number. ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.") CS Chirag S. Enterprise (\> 1000 emp.) 5.0/5 "Optimized Cold Calling with Fast Dialing" What do you like about Orum? I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro ##### 4. Features Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. [ See 181 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477081&qs=pros-and-cons#reviews) See Related User Reviews ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.") CS Chirag S. Enterprise (\> 1000 emp.) 5.0/5 "Optimized Cold Calling with Fast Dialing" What do you like about Orum? I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.") CV Connor V. Mid-Market (51-1000 emp.) 4.0/5 "Boosts Cold Calling with Efficient Multi-Dial Feature" What do you like about Orum? I like using Orum for cold calling due to its speed, efficiency, and analytics capabilities. The multiple dial feature is a standout for me because it ##### 5. Parallel Dialer Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. [ See 147 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476320&qs=pros-and-cons#reviews) See Related User Reviews ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.") MC Marshall C. Mid-Market (51-1000 emp.) 4.5/5 "More Dials, More Conversations, More Opportunities" What do you like about Orum? It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number. ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.") CS Chirag S. Enterprise (\> 1000 emp.) 5.0/5 "Optimized Cold Calling with Fast Dialing" What do you like about Orum? I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro ### 5 Cons or Disadvantages of Orum ##### 1. Call Issues Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. [ See 102 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews) See Related User Reviews ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.") CV Connor V. Mid-Market (51-1000 emp.) 4.0/5 "Boosts Cold Calling with Efficient Multi-Dial Feature" What do you dislike about Orum? There is a connect rate deficiency, which means we need better numbers to connect with customers. ![Nicolas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas R.") NR Nicolas R. 4.5/5 "Streamlined Cold Calling with Ease" What do you dislike about Orum? I dislike the voicemail feature not being applied to my whole list or a filter that keeps track of who I sent voicemails to already and which ones. ##### 2. Missing Features Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. [ See 68 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas R.") NR Nicolas R. 4.5/5 "Streamlined Cold Calling with Ease" What do you dislike about Orum? I dislike the voicemail feature not being applied to my whole list or a filter that keeps track of who I sent voicemails to already and which ones. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 2.5/5 "Less busywork + more time talking = more fruitful conversations" What do you dislike about Orum? Occasionally call quality or connectivity can be inconsistent, and I wish the reporting were a bit deeper and easier to slice by list, cadence, or out ##### 3. Connection Issues Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. [ See 60 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476358&qs=pros-and-cons#reviews) See Related User Reviews ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.") CV Connor V. Mid-Market (51-1000 emp.) 4.0/5 "Boosts Cold Calling with Efficient Multi-Dial Feature" What do you dislike about Orum? There is a connect rate deficiency, which means we need better numbers to connect with customers. ![Bethany B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany B.") BB Bethany B. Mid-Market (51-1000 emp.) 5.0/5 "Honest Review: Parallel Dialing and Number ID" What do you dislike about Orum? The caller IDs can quickly get flagged as "Spam Risk" or "Scam Likely" ##### 4. Integration Issues Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. [ See 42 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477257&qs=pros-and-cons#reviews) See Related User Reviews VC Vitor C. 5.0/5 "Boosts Productivity with Seamless Call Management" What do you dislike about Orum? I would say that Orum could do a few integrations with, for example, other platforms. That usually share, similar kind of operation, but for different ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.") CM Chris M. Enterprise (\> 1000 emp.) 3.5/5 "Good Features, But Integration and Data Consistency Need Work" What do you dislike about Orum? My biggest pain point would be integration between salesforce, gong, and orum. Taking notes in Orum may no translate to notes being transferred into s ##### 5. Dialer Limitations Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. [ See 32 mentions ](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476822&qs=pros-and-cons#reviews) See Related User Reviews FG Filipe G. Small-Business (50 or fewer emp.) 3.5/5 "AI Interface and Coaching Settings: Solid Experience" What do you dislike about Orum? Sometimes Orum dials and connections are very slow due to the parallel dialing ![Peter P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter P.") PP Peter P. Mid-Market (51-1000 emp.) 4.0/5 "Great for Calling Lots of People at Once" What do you dislike about Orum? Sometimes it takes too long to connect. If we use boost to connect, we cannot see which number we called from ![Kyowa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyowa C.") KC Kyowa C. Outside Sales Representative Small-Business (50 or fewer emp.) 7/14/2026 "Speeds Up Cold Calling but Needs Spam Call Improvement" 2.5/5 What do you like best about Orum? I like Orum because it makes cold calling faster and more efficient, which helps me book meetings. I appreciate the AI notes feature that takes notes during calls, allowing me to come back later to see what was discussed and what actions need to be taken. The notes list all the important things I ask for, such as email and phone number, so if I misheard something, I can double-check. It's also nice how Orum integrates with our CRM, logging our calls and activities. Review collected by and hosted on G2.com. What do you dislike about Orum? I have heard sometimes the calls come up as spam, although I am unsure about this. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? I use Orum for making a good amount of cold calls, and it makes the process faster and more efficient. The AI notes are really helpful for reviewing important call details like emails and phone numbers later. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zach P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach P.") ZP Zach P. Account Executive Enterprise (\> 1000 emp.) 6/30/2026 "Orum: Easy to Use, Seamless Gong Engage & Salesforce Integration — Boost Connect Secures Meetings" 5/5 What do you like best about Orum? Orum is extremely to easy and has the ability to integrate with Gong Engage and Salesforce. The boost connect feature hows allowed me to book meetings with prospects I have been calling for weeks! I also love that I can "Live Listen" to my teammates calls. Review collected by and hosted on G2.com. What do you dislike about Orum? Sometimes it moves to quickly for me, but I need to get better at hitting the "pause button" so I can take a break. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? Orum is allowing me to make dials quicker and reach people I haven't been able to reach. This is allowing me to schedule meetings quicker, rule out uninterested or not great fits, and build pipeline. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/29/2026 "Orum Saves Time and Boosts Efficiency with an Easy, User-Friendly Experience" 4.5/5 What do you like best about Orum? What I like most about Orum is how much time it saves me. It removes the manual dialing and extra admin work, so I can spend more of my day actually having conversations and moving things forward. It’s made me a lot more efficient. It’s also super user-friendly and very easy for new users to leverage. Review collected by and hosted on G2.com. What do you dislike about Orum? To be honest, I’m a brand-new user of Orum, and I haven’t figured it out yet. Once I’ve had more time to use it and understand how it works, I’ll come back and leave another review. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? Orum solves the problem of wasting too much time on manual dialing and low-value tasks. It helps me connect with prospects faster, spend more time in live conversations, and work much more efficiently throughout the day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jerika B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerika B.") JB Jerika B. SDR Manager Small-Business (50 or fewer emp.) 7/15/2026 "Valuable Metrics That Help Spot Patterns and Drive Improvement" 5/5 What do you like best about Orum? As an SDR manager, I really value the metrics. They help me spot patterns and identify areas for improvement. Review collected by and hosted on G2.com. What do you dislike about Orum? I still get some numbers coming through as spam, but it’s easy enough to choose a new number when that happens. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? The flow in our previous tool made it difficult for SDRs to maintain velocity when it came to calling. Orum makes that much easier. More calls = more conversations = more meetings. We also had a gap around recordings and how easy it was to access them; now, with Orum, they’re a click away and include scoring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil P.") AP Anil P. Team Lead Small-Business (50 or fewer emp.) 7/29/2026 "Cut through voicemail hell — my connect rate basically doubled" 5/5 What do you like best about Orum? The live conversation detection is scary accurate — I rarely get dropped into a voicemail by mistake. Local presence dialing also seems to be boosting my pickup rates on cold accounts. Review collected by and hosted on G2.com. What do you dislike about Orum? Occasionally there's a slight delay (a second or two) before I'm connected once someone picks up, which can come across as an awkward pause on the prospect's end. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? As a BDR making 100+ dials a day, Orum has been a game changer for how much pipeline I can actually generate. The parallel dialing feature lets me call multiple numbers at once and only connects me when a real human picks up — no more sitting through voicemails or "please hold" messages. My talk time per hour went up significantly since I switched from a manual dialer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/31/2026 "Orum Boost Connect Makes Regional Calling Easy" 4.5/5 What do you like best about Orum? I think one of the best things is the Boost Connect feature of Orum; which allows me to utilize the most relevant numbers as per the prospect's region for ease in making connections without individually relying on separate numbers one by one. Review collected by and hosted on G2.com. What do you dislike about Orum? I think the timezone feature as per a prospect's region should be added and refined accordingly; that'd help quite a lot in making calls as per the time in a particular prospect's place of living. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? Connectivity ratio is one of the best features of Orum; when compared to other tools in the similar space I have worked with. Although there are times when ofcourse not all calls are connected, but the ratio with the numbers provided is quite high most of the times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Benjamin I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin I.") BI Benjamin I. Mid-Market (51-1000 emp.) 8/6/2026 "Great for Automated Dialing, Needs Better Voicemail Handling" 3.5/5 What do you like best about Orum? I like that Orum dials for me, so I don't have to dial by hand. It's convenient and saves me time. The initial setup was pretty easy too, which was nice. Review collected by and hosted on G2.com. What do you dislike about Orum? I find the voice mail detection in Orum frustrating. It's annoying when it misdetects a call as a voice mail or no answer. I'd like to ensure that every single voice mail is detected correctly because as it stands, I have to manually confirm these, which wastes a lot of time. It should be more efficient so I can be calling more leads instead. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? Orum automates dialing for me, saving time, but its voice mail detection needs improvement as it's annoying and wastes time that could be spent calling more leads. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ali A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali A.") AA Ali A. Mid-Market (51-1000 emp.) 7/22/2026 "Effortless Calls with Notable AI Features" 5/5 What do you like best about Orum? I use Orum to make phone calls for sales, and it makes it easier to call more than one person at a time. The AI notes are great for reviewing calls to see what I need to improve. I like the AI scorecard and notes because they allow me to go back and hear or read key details from calls that I might have missed or misheard. The initial setup was very easy, taking only about 5 minutes. Review collected by and hosted on G2.com. What do you dislike about Orum? I would like live translations for calls not in English. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? I use Orum to make sales calls and it lets me call more than one person at a time. The AI notes help me review calls to see where I can improve, and I can revisit key details from calls. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 7/20/2026 "Reliable, Feature-Packed Power Dialer with Seamless CRM Integration" 4.5/5 What do you like best about Orum? Orum is the best power dialler I have used. It is reliable, packed with useful functionality, ad is well supported. It's intuitive to use, integrated seamlessly with CRM, and has excellent uptime. It is not the cheapest power-dialler, but more than pays for itself - and I appreciate the transparent pricing that includes unlimited dials. High quality AI notetaking, coaching and roleplay speeds everything up. If you are looking to increase your rate of conversations with prospects and maximising your sales reps' time, take a look. Review collected by and hosted on G2.com. What do you dislike about Orum? There could be broader country coverage. For example, our South African SDRs are unable to add their mobile numbers to receive callbacks. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? Massively increasing the number of prospects each rep can speak to in a session, which has added millions to our pipeline. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MN Matt N. Small-Business (50 or fewer emp.) 7/23/2026 "Efficient Client Outreach with Orum" 4.5/5 What do you like best about Orum? I like that Orum makes it easier to get in contact with leads and enables me to call more leads in a timely manner. I appreciate how the dialer changes my number depending on what area the customer is in, which makes my connect rate way higher. I also found the initial setup of Orum to be very easy. Review collected by and hosted on G2.com. What do you dislike about Orum? The integration with HubSpot was initially hard to figure out. I don't have any specific suggestions for improvement; it was just tricky to figure out at first. Review collected by and hosted on G2.com. What problems is Orum solving and how is that benefiting you? I use Orum to reach out to potential clients. It makes contacting leads easier and faster. I like that it changes my number based on location, significantly increasing my connect rate since people are more likely to pick up local calls. Review collected by and hosted on G2.com. 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