--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 870 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 870 scale: '5' date_modified: '2026-07-20' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 870 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Orum Saves Hours—Effortless Calling and More Time for Prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** General upsides to Orum is simply the amount of time we get in the day due to the manual procedures and process of calling that is now minimized by at least 80% from an eye test so far. So much more time back in my hands to put towards prospecting! **What do you dislike about Orum?** From a user perspective nothing has come up on my end that I dislike or found frustrating! **What problems is Orum solving and how is that benefiting you?** The amount of time manually calling various prospects and accounts that normally equates to at least 3 hours. Is now down to an hour or so with double - even triple the amount of production. ### 2. Efficient Multi-Dialing and Support, Minor Lag Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Sean F. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to dial multiple prospects at a time, the call/ group rooms where you can talk to other sdr's while you're dialing and the ability to create different lists to target certain prospects based on time/ title etc, Patrick Cairns is also super helpful with any issues we may have. **What do you dislike about Orum?** Sometimes it can lag but overall it has made my life as an SDR much easier **What problems is Orum solving and how is that benefiting you?** This tool enables me to reach out to multiple prospects simultaneously, something I couldn't achieve with a standard power dialer. It also records my calls and evaluates them, providing real-time feedback on what went well and what could be improved during my conversations. ### 3. Effortless Dialing with Reliable Features **Rating:** 4.0/5.0 stars **Reviewed by:** Doran L. **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** I like how Orum automates the dialing process so I can call more numbers faster. I really like the hot numbers feature; it seems reliable and shows contacts who are more likely to pick up, so I can prepare more for the call. The initial setup was very easy, just 10-20 minutes. **What do you dislike about Orum?** The dialing platform layout is not great. When I dial a prospect, I would like it to automatically bring up past call notes, prospect notes, and account notes. **What problems is Orum solving and how is that benefiting you?** Orum removes manual processes from dialing, automating the dialing process so I can call more numbers faster. The hot numbers feature is reliable and helps me prepare calls by showing contacts more likely to pick up. ### 4. Effortless Cold Calling with Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel R. | Sales Development Representative **Reviewed Date:** November 05, 2025 **What do you like best about Orum?** I appreciate how Orum is a very complete tool that doesn't usually present problems, which makes it reliable for my cold calling operations. I love that it's an easy-to-use tool; even someone who isn't tech-savvy can navigate it effortlessly. It's impressive how super easy it was to set up Orum, which is a major convenience for any user. The AI notes feature after talking to a prospect is something I find exceptionally beneficial, as it helps in summarizing the call systematically. Moreover, I am highly inclined to recommend Orum to others, as indicated by my rating of 10 on a recommendation scale. **What do you dislike about Orum?** I find it problematic to re-add a phone number after a prospect has already been booked. **What problems is Orum solving and how is that benefiting you?** I find Orum simplifies cold calling with its user-friendly interface, and the AI notes after calls enhance productivity. ### 5. Great for Group Calls and Easy Management!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** I love the ability to call multiple folks at once, and the ease marking off names as needed! I use this all of the time, and it was very easy to integrate into our work daily. I feel that I can always reach out to the Orum team for support, if needed! **What do you dislike about Orum?** Nothing, it has been a great tool to use! **What problems is Orum solving and how is that benefiting you?** Reaching new POCS can be very difficult. Orum makes it easy so that you can use numbers that your contacts may actually answer! Also calls can take a long time to dial, but Orum is so fast we are more than doubling our calls in a day. ### 6. Multi Dialer + AI-Driven Coaching That Elevates Sales Enablement **Rating:** 4.5/5.0 stars **Reviewed by:** Navan V. | Advisor - VBC Contracting, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Orum?** Multi dialer and AI-driven coaching and enablement features. **What do you dislike about Orum?** There is a delay between a person picks up the call and we hear their voice. **What problems is Orum solving and how is that benefiting you?** It’s easy to reach out to multiple prospects, and I don’t need to buy different mobile numbers to do it. ### 7. Efficient Dialer with Excellent Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel B. **Reviewed Date:** February 06, 2026 **What do you like best about Orum?** I use Orum as my power dialer and coach. It makes dialing a ton more efficient and highlights what I'm doing well and what I may need to work on. I can knock out a ton of dials in a short amount of time, and it's great at connection rate. Plus, it integrates with our HubSpot, which is very convenient. **What do you dislike about Orum?** I wish it did emails too **What problems is Orum solving and how is that benefiting you?** I use Orum as a power dialer and coach. It makes dialing more efficient, highlights my strengths, and identifies areas to improve. ### 8. Orum: Data-Driven Call Coaching - Improves Objection Handling & Call Timing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Orum?** Able to review calls to improve objection-handling skills, choose specific sequences to complete tasks more efficiently, and view stats and dashboards—for example, identifying the best time of day to call. **What do you dislike about Orum?** There isn't anything specific that I don't like about Orum. **What problems is Orum solving and how is that benefiting you?** Efficiency in outbound efforts via the phones Being able use data to improve performance ### 9. Seamless CRM Integration, But Requires Proper Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** What I appreciate most is how seamlessly Orum integrates with my CRM, becoming a direct and reliable extension of my existing workflow. The robust push/pull API ensures that Orum perfectly reflects the notes and data I've already dialed in, and critically, that any new notes or information I input in Orum are immediately and predictably synced back to my CRM. This simplifies my entire outbound process by eliminating the need to toggle between systems while ensuring data integrity. **What do you dislike about Orum?** Proper training and adherence to best practices are crucial for every user. Without the correct usage, there is a risk of negatively impacting intentional outreach or the CRM database. Fortunately, Orum provides excellent support resources and representatives to guide teams toward becoming efficient "power-users." **What problems is Orum solving and how is that benefiting you?** Orum is solving the major problem of inefficient, manual outbound processes. While basic automated dialing is a given in 2025, the greatest benefit is the ability to maintain intentionality and focus during outreach. I can pre-determine who, when, and how I dial, and Orum allows me to execute this strategy without spending extra time on lead management or moving between records. This capability is critical because it helps me keep my "golden hours golden"—maximizing my productivity when it matters most by concentrating on conversations rather than administrative tasks. ### 10. 5X increase in dials, connects and conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Orum?** I like the power dialing and parallel dialing efficiency, ease of use and bridge to conversation speed. With a fast internet, recommend above 300 Mbps DL and minimum 100 Mbps upload with 64 DRAM for optimal efficiencies when syncing with HubSpot which is a slower CRM. I love that the contact HS record is called up along with the LinkedIn if you have their LI address seamlessly. The high probability to pickup filter gets me to connects and conversations right out of the gate. A lot more I could say, but you get the idea. **What do you dislike about Orum?** I laughed with our account rep this morning when all of the issues I thought I had with ORUM were in fact issues with the operator not knowing a process. But even a 62 year old tech non savvy person like me can run this system, with a little help from my tech savvy coaches. **What problems is Orum solving and how is that benefiting you?** Ah geez, I thought this was going to be a fast survey. I am making speed dials, more connections and more conversations in one hour than I could with of 5 hours of old school dialing. I can focus more time on finessing my word patterns, stall and objection handling pivots etc. so I will realize more conversions. The mechanics of getting to the conversation issue is resolved with ORUM. With low pickup rates, this is a game changer. Oh speaking of practicing my approach, we now have bots to practice with ORUM. This is a recent roll out but at the speed of AI it is better and better. ### 11. Effortless High-Volume Dialing, Instant Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. **Reviewed Date:** November 25, 2025 **What do you like best about Orum?** I really appreciate how easy it is to dial large volumes of contacts quickly and multiple times using Orum. This ability significantly aids my outreach efforts since connecting with prospects often requires several attempts, sometimes even multiple times in a single day. Orum simplifies this process by allowing me to efficiently manage and execute multiple dials with minimal effort. Additionally, the initial setup of Orum was remarkably quick and straightforward, taking me less than a minute to complete. These aspects make Orum an invaluable tool in managing and optimizing my contact outreach strategy. **What do you dislike about Orum?** Nothing **What problems is Orum solving and how is that benefiting you?** I use Orum to efficiently dial multiple contacts quickly, allowing me to manage large volumes of prospects and reach out multiple times as needed to make contact effectively. ### 12. Effortless Dialing and Analytics, but List Sync Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ulises H. | Channel Team Lead Sdr, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** What I like; Smooth dialing experience that reduces manual work Easy call logging and recordings for quick review Helpful analytics to spot connect rates and refine lists Solid UI—minimal clicks to start a session **What do you dislike about Orum?** What could be better; Syncing the right lists from HubSpot into Orum can be finicky; occasionally requires extra steps or reformatting to populate correctly Would love tighter guardrails and clearer error messages during list imports **What problems is Orum solving and how is that benefiting you?** If outbound calling is a core motion, Orum is a strong choice. Expect a little friction with HubSpot list syncing, but once your lists are dialed in, the calling experience delivers. 8/10. ### 13. Orum Boosts Productivity and Call Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** LORIS R. **Reviewed Date:** November 20, 2025 **What do you like best about Orum?** I appreciate Orum for significantly increasing our team's productivity and bandwidth when it comes to calling leads. This efficiency helps our team to meet output targets more effectively. Additionally, I value the translation feature of calls, which facilitates better communication and understanding across different languages. I also find the setup of Orum to be extremely easy, allowing us to integrate and use the platform without hassle. **What do you dislike about Orum?** I find the current lack of a feature that allows us to transfer calls directly to our AEs during a call to be a limitation. It would be helpful if this functionality was included as it could improve our workflow significantly. **What problems is Orum solving and how is that benefiting you?** I use Orum to call leads, boosting productivity and bandwidth, and helping my team meet output targets. ### 14. Keeps You Laser-Focused and Maximizes Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** It makes it impossible to be inefficient. The way it keeps you task focused, you can stay on track and really maximize the value of your time. **What do you dislike about Orum?** It's challenging(and it might just be me) to get stuff set up in Hubspot, in a way that allows the seamless transition into Orum. It took time to get tasks, sequences, etc lined up. If there was a better way to filter through / customize the lists that we are trying to work, that would be very beneficial. **What problems is Orum solving and how is that benefiting you?** Increases the rate of how many dials we can do = The amount of connects goes up = The more meetings are booked = More Closed/Won! ### 15. Orum- Super Powered Dialer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** Orum is a game-changer for outbound productivity. The platform makes it easy to power through large call blocks, connect with more prospects, and stay in a consistent rhythm throughout the day. The interface is simple and the parallel dialer saves a huge amount of time compared to single dialing. Allie Brotherton has been super helpful in making sure our team feels supported and heard throughout the implementation process. **What do you dislike about Orum?** Occasionally there be a noticeable delay when using the parallel dialer. Most of the time it’s manageable if you plan your timing and expect a quick connect, but every so often the delay is long enough that the prospect hangs up before I’m connected. **What problems is Orum solving and how is that benefiting you?** Orum helps sales teams reach more prospects in shorter time frames, allowing them to have a higher volume of outreach. ### 16. Boosts Cold Calling Efficiency with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Guilherme S. **Reviewed Date:** January 09, 2026 **What do you like best about Orum?** I really appreciate Orum's ability to dial multiple people, which is great for cold calling. Orum's Boost to connect feature is definitely something I enjoy and find especially effective. The dashboard is clean and easy to use too, making it very user-friendly. **What do you dislike about Orum?** I dislike the limit on the amount of contacts you can upload on a single list. It would be better if the number of contacts you can draw from the CRM platform is expanded. **What problems is Orum solving and how is that benefiting you?** Orum improves my connection rate with the Boost to connect feature, lets me dial multiple prospects easily, and offers a clean, user-friendly dashboard. ### 17. Orum for the win **Rating:** 5.0/5.0 stars **Reviewed by:** Dada R. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** The virtual floor room is a game changer. Weekly call blocks are more fun and the excitement of dialing together as a team is one of a kind. Also I really enjoy being able to leave voice messages on my sequence steps, makes it so much eaiser. **What do you dislike about Orum?** Little glitches here and there with like having to log out and back in when you cant hear and marking dispositions and not trigging sequences. Other than that, it gets the job done well **What problems is Orum solving and how is that benefiting you?** Orum is helping the SDR Team make more calls and have more meaningful conversations. ### 18. Orum Saves Time with Seamless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** What I like best about Orum is how much time it saves in my day. The parallel dialing and automatic voicemail drop let me focus on real conversations instead of manual tasks. It also integrates seamlessly with Salesforce and Outreach, so I can see all my call activity and results without extra admin work. **What do you dislike about Orum?** Sometimes trying to pull dialing lists from Outreach can be a pain and the dial to connect feature will ping you into an automated message rather than an actual person answering the phone **What problems is Orum solving and how is that benefiting you?** The inefficiency of manual dialing and the time wasted trying to reach live prospects. Before Orum, a large portion of my day went into waiting for calls to connect or leaving voicemails. With Orum’s parallel dialing, I’m able to 3–4x my daily connects, have more meaningful conversations, and ultimately book more qualified meetings. ### 19. Boosted Call Volume and Quality With Strong Team Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Orum?** Orum has helped my team and I increase the volume of calls, without sacrficing quality; and even providing strong insights to our team **What do you dislike about Orum?** One thing that can be improved is the overall UI **What problems is Orum solving and how is that benefiting you?** Helping make strategic calls, while increasing volume ### 20. Efficient Calling with Stellar Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta P. **Reviewed Date:** November 21, 2025 **What do you like best about Orum?** I love using Orum for calling, as it significantly enhances my efficiency with its parallel dialer feature. This capability allows me to connect with multiple numbers simultaneously, drastically improving my connectivity rate. I particularly appreciate the availability of multiple numbers, which ensures better connectivity and contributes to a seamless calling experience for me. The initial setup of Orum was also quite easy, making the transition smooth and straightforward. **What do you dislike about Orum?** I am disappointed that Orum does not support Indian numbers, which limits my ability to contact Indian prospects. This feature would significantly enhance my experience and broaden my reach to international markets. **What problems is Orum solving and how is that benefiting you?** I use Orum for efficient calling, leveraging the parallel dialer for better connectivity and boosting my connectivity rate with multiple numbers. ### 21. If youre looking to increase productivity, ORUM is your tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Luis M. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** Orum has given be the ability to make strategic dials with a message and sync over to my CRM. I have booked more meetings with Orum than any other platform! **What do you dislike about Orum?** Sync with Linkedin is choppy sometimes as well as numbers can show as SPAM without you knowing. **What problems is Orum solving and how is that benefiting you?** Instead if copy/paste numbers and dialing, I can auto dial, bring up Prospect profiles and make decisions as to what messaging I will use. ### 22. Efficient Call Management, User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I like the interface layout of Orum as it makes it easy to navigate and use. It helps me make many calls and eliminates the need for dialing one by one, which is pretty efficient for my work. I also appreciate that it's very easy to set up and find things, and how the settings are easy to toggle on and off. Additionally, using it with Outreach to import clients to call enhances its usability. **What do you dislike about Orum?** Nothing **What problems is Orum solving and how is that benefiting you?** Orum helps me make many calls efficiently without needing to dial them one by one. The interface layout is easy to navigate, making things easy to find and settings simple to toggle. ### 23. Intuitive Dialer with Great Features, Awaiting Full Gong Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bob L. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I appreciate being able to switch between Salesforce and Gong easily. The features are better than other dialers I've used. Easy to use, intuitive. The Salesfloor rooms and AI Roleplay features are excellent. **What do you dislike about Orum?** I am still waiting for Gong to offer full integration with Orum. It would be helpful if the notes I take in Gong could appear during my Orum calls. **What problems is Orum solving and how is that benefiting you?** Move through the pipeline more quickly and identify unproductive prospects with ease. Bypass dial trees and use filters like time zone, Flow, and title to make your call sessions much more efficient. ### 24. Effortlessly Boosts Productivity with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac L. | Senior Business Development Representative **Reviewed Date:** November 10, 2025 **What do you like best about Orum?** I use Orum for dialing and it really boosts my productivity by helping me call lists faster and get more meetings. I find Orum very easy to use, and I'm pleased with how accessible the support team is. Setting up Orum was very easy, which is always a plus. **What do you dislike about Orum?** I like it as is. If it could operate dial trees for the rep that would be awesome. **What problems is Orum solving and how is that benefiting you?** Orum boosts my productivity by calling lists faster and helps me secure more meetings by quickly identifying valuable prospects. ### 25. Effortless Dialing, Integrated CRM Boost **Rating:** 4.0/5.0 stars **Reviewed by:** Muskan V. **Reviewed Date:** December 12, 2025 **What do you like best about Orum?** I save a ton of time using Orum. It's really easy to use and doesn't require a learning curve, which is awesome. I can talk to more people and book more meetings, which makes my work so much more efficient. The integration with my CRM, Salesforce, is smooth and seamless. Plus, the initial setup was a breeze, basically plug and play. Overall, these features make using Orum a great experience for me. **What do you dislike about Orum?** nothing really **What problems is Orum solving and how is that benefiting you?** I use Orum for parallel dialing, which solves connection rates and tracking issues. It saves me manual effort, has no learning curve, and helps me book more meetings. It easily integrates with CRM, streamlining my workflow. ### 26. Parallel Dialing That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Rashi D. | US Healthcare Experience Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Orum?** The parallel dialing, but I believe it needs to work on the reporting part **What do you dislike about Orum?** the reporting part, there should be more clarification on the reporting part **What problems is Orum solving and how is that benefiting you?** parallel dialing it what orum solved for me which outreach did not ### 27. Streamlined Dialing with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Asael T. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I appreciate how Orum has streamlined the dialing process for me, which significantly aids in improving the connection rate. The power dialing feature, in particular, stands out and has become a lifesaver in my daily tasks. Setting up Orum was very simple, which made the initial transition smooth and stress-free. Overall, the tool is incredibly useful and helpful in my job. I also find Orum to be so valuable that I would definitely consider purchasing it again in the future. **What do you dislike about Orum?** I don't like the delay in the power dialing setting in Orum. There's a five-second gap between initiating the power dialing and connecting with the lead, which makes it awkward. **What problems is Orum solving and how is that benefiting you?** I find Orum streamlines dialing and improves connection rates, making it a very useful and helpful tool for my job. ### 28. Massive Time Saver for Dialing Multiple Leads **Rating:** 4.5/5.0 stars **Reviewed by:** CJ E. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** I save a lot of time on dialing as ORUM can go dial many leads at the same time. **What do you dislike about Orum?** I wish that they had a better way of separating the Follow Ups from the rest (rather than remove them their number) so that I can go back and easily find to call back. **What problems is Orum solving and how is that benefiting you?** It saves me time on dialing so that I can spend more time on other things. ### 29. Easy-To-Use Power Dialer with Great Outreach Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Canyon R. **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I find Orum extremely easy to set up as it was just ready to go on my computer without any hassles. Its power dialing capability is incredibly useful for my day-to-day operations, especially for scaling outreach, as it allows for more dials which significantly boosts my productivity. I appreciate how well Orum integrates with Outreach, enhancing my workflow and making the combination of tools seamless and effective. The software's ease of use stands out to me, being straightforward and not confusing, which I find particularly compelling compared to similar tools I have encountered. **What do you dislike about Orum?** I dislike that Orum's user interface could aesthetically look better. **What problems is Orum solving and how is that benefiting you?** I use Orum for power dialing, which increases my outreach by allowing more dials efficiently. Its straightforward technology and easy integration with Outreach streamline our processes. ### 30. Data-Driven Coaching Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Seret N. | Business Development Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** I love Orum’s analytics and objection-handling features — being able to listen to calls, read transcripts, and dive into the analytics dashboard helps reps clearly see where they’re winning, where they can improve, and take action quickly. **What do you dislike about Orum?** I would love to make adjustments on my own, for example how to measure KPIs or the scoring card. **What problems is Orum solving and how is that benefiting you?** Orum eliminates the time wasted on manual dialing and helps streamline prospecting. With its analytics and call review features, I can quickly identify what’s working, handle objections more effectively, and focus my energy on quality conversations that move deals forward. ### 31. Efficient Dialing with Seamless Details **Rating:** 5.0/5.0 stars **Reviewed by:** Anushka S. **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** I find Orum incredibly beneficial for prospecting, especially with its power dialing capabilities. It provides comprehensive details about prospects, which significantly aids my workflow. I love how Orum integrates with Salesforce, allowing me to open SFDC pages directly within the platform. This integration makes accessing the necessary information seamless and efficient. Additionally, I appreciated how easy the initial setup of Orum was, which made transitioning to using the software a breeze. Overall, Orum stands out as a tool that not only addresses my needs but also enhances my productivity by simplifying and streamlining multifaceted aspects of my tasks. **What do you dislike about Orum?** nothing **What problems is Orum solving and how is that benefiting you?** I use Orum to simplify prospecting with power dialing, providing detailed prospect information and seamless Salesforce integration. ### 32. Game-Changing Multi-Dialing and AI Role Play for Cold Calling Success **Rating:** 5.0/5.0 stars **Reviewed by:** Obed C. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** A couple of things honestly. For starters, the ability to dial multiple prospects at the same time has made a huge impact in cold calling, i'm also in love with the recently added AI cold calling role play, that helps me get fired up before my dials and has helped me and my team drastically improve our talk tracks and over objection handling time **What do you dislike about Orum?** Orum is not perfect, but honestly there isn't something a dislike specifically **What problems is Orum solving and how is that benefiting you?** Removed completely having to manually call all my prospects, also the integration with Apollo makes life so much easier ### 33. Effortless Cold Calling with Smart Voicemail and Contact Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia D. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** I really appreciate how it supports the cold calling process, especially since it can automatically leave a voicemail or identify when a contact is invalid. These features genuinely streamline my workflow and make the entire experience much more manageable. **What do you dislike about Orum?** Up to now, I haven't come across anything I dislike about Orum. **What problems is Orum solving and how is that benefiting you?** In my daily work, I need to make a high volume of calls, and Orum makes my job easier by dialing multiple numbers at once. It also automatically removes uncallable numbers from my list, which streamlines the process. ### 34. Go elsewhere. Hard sales pitch with 0 customer support. Unusable at scale **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Orum?** Hard to recommend. Strong calling features with the worst customer support I have ever experienced. **What do you dislike about Orum?** Worst customer support I have ever experienced. Could not add a seat going on 5 days. They have no interest in helping their customers use their product. **What problems is Orum solving and how is that benefiting you?** It's supposed to be an outbound calling software. **Official Response from Justin Van Nostrand:** > Thank you for the candid feedback. We’re sorry to hear about your experience, especially the frustration around support and adding a seat. That’s not the experience we want anyone to have with Orum. We appreciate you acknowledging the strength of our calling features, but it’s clear we fell short where it matters most: making sure you can get the help you need, when you need it. We take feedback like this seriously and are sharing it with our team. ### 35. Orum Simplifies Admin Tasks with Smooth Onboarding and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Karla O. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Orum has made my job significantly easier as an admin. Onboarding new representatives is fast, the CRM sync ensures everything stays organized, and the reporting provides the visibility I need without adding to my workload. I really appreciate how smoothly it operates in the background. **What do you dislike about Orum?** The reporting features could benefit from greater customization, and new representatives may require some time to get fully up to speed. Occasionally, I encounter minor glitches or brief sync delays. It would also be helpful if there were a bit more flexibility in the admin settings. **What problems is Orum solving and how is that benefiting you?** The reporting features could benefit from greater customization, and new representatives may require some time to get fully up to speed. Occasionally, I encounter minor glitches or brief sync delays. It would also be helpful if there were more flexibility available in the admin settings. ### 36. Effortless Calling with Seamless Number Switching **Rating:** 5.0/5.0 stars **Reviewed by:** Julia T. | Founding GTM, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Orum?** I appreciate how simple it is to switch between numbers and use the power dial feature to go through my list. This makes it easy for me to complete up to 200 calls a day. **What do you dislike about Orum?** I sometimes struggle to leave effective messages for people, but aside from that, Orum helps me reach my activity goals and makes cold calling much less stressful. **What problems is Orum solving and how is that benefiting you?** This tool is helping me reach my activity targets and provides a convenient one-click solution, which is especially valuable since cold calling can be so challenging. ### 37. Power Dialing Boosts Connect Rates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Orum?** Power dialing feature that helps with more connect rate **What do you dislike about Orum?** It lags sometimes, that makes it frustrating to use **What problems is Orum solving and how is that benefiting you?** Orum helps me to connect with prospects worldwide, which is not possible manually ### 38. Streamlined Cold Calling with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas R. | Sales Development Representative **Reviewed Date:** February 04, 2026 **What do you like best about Orum?** I use Orum for cold calling prospects. I find it easy to use, and it helps me quickly call hundreds of people. The filter and dial functions work well, enhancing the ease of use. **What do you dislike about Orum?** I dislike the voicemail feature not being applied to my whole list or a filter that keeps track of who I sent voicemails to already and which ones. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold calling prospects, and it solves the problem of quickly calling hundreds of people. ### 39. Effortless Contact Management and Easy Calling Features **Rating:** 4.0/5.0 stars **Reviewed by:** Alexa L. | Enterprise Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Orum?** It's extremely simple to use. I upload my list of contacts by group and have the ability to call by time zone. The toggles are quick to use in-between calls. The customer support team is quick to hop on a call with any answers we have or to explain any new features that they roll out. **What do you dislike about Orum?** The delay from when someone picks up the phone to being able to speak seems a little longer than other applications that i have used. **What problems is Orum solving and how is that benefiting you?** The ability to bulk call 250-400 people a day with great analytics. ### 40. The Fastest Way to Talk to More Prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Navneet K. | Business Dev Rep, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** It boosts connect rates and saves a lot of time for outbound reps. **What do you dislike about Orum?** It can feel complex to set up and optimize initially, especially for teams unfamiliar with parallel dialing workflows. **What problems is Orum solving and how is that benefiting you?** It solves the problem of low connect rates and wasted time in outbound calling. It benefits me by automating the dialing process, calling multiple numbers at once and only connecting you when a real prospect answers—so you spend more time in conversations and less time waiting or dialing manually. ### 41. Rapid Dialing with Excellent Features **Rating:** 5.0/5.0 stars **Reviewed by:** Travis A. **Reviewed Date:** December 18, 2025 **What do you like best about Orum?** I like the way Orum boosts connect rates with its features. The Boost Connect feature is great because it picks the best number to dial, and the analytical features are super helpful in showing the optimal times to make those calls. It's so easy to set up, which made transitioning from another dialer to Orum smooth. **What do you dislike about Orum?** Orum has been great, maybe more system integrations might be useful. **What problems is Orum solving and how is that benefiting you?** I use Orum for calling prospects. It speeds up dialing, organizes my call list, and provides analytics. The Boost Connect feature picks the best number, and its analytics show optimal dialing times, boosting connect rates. ### 42. Great Collaboration, But Pod Box Placement Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Sara W. | Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Parallel dialing Salesfloors are an amazing tool for SDR's and sales titles to come together to tackle multiple prospect. **What do you dislike about Orum?** When we are in a sales floor we are unable to move the box in the lower right corner that contains all of the "pod" members. It is often in the way. Analytics often load too slowly I notice when I go to snooze a contact, it takes quite a bit to process the snooze. **What problems is Orum solving and how is that benefiting you?** It allows us to cover more prospecting ground in less than half the time power dialing. ### 43. Effortless Cold Call Management with AI Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Ester F. **Reviewed Date:** January 15, 2026 **What do you like best about Orum?** I really like the AI notes feature in Orum. It allows me to confirm that all the information I receive from merchants is correct and meets our criteria. I also appreciate that setting up Orum was really easy, with everything explained to us clearly. **What do you dislike about Orum?** I'm having some issues with the dial time and connection. Merchants sometimes don't seem to hear us properly. **What problems is Orum solving and how is that benefiting you?** I use Orum to cold call merchants, respect time zones, enable live transfers, and the AI notes feature helps me confirm that merchant information is correct. ### 44. Great tool for remote sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Eugen K. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** You can listen to your peers, learn from each other, and get instant feedback.Orum also helps me get a much better feel for my data and understand exactly where to focus to improve my results **What do you dislike about Orum?** You can’t search for a prospect directly, they have to be part of a Call Task first, which makes the process a bit less flexible. **What problems is Orum solving and how is that benefiting you?** Orum cuts out the manual dialing and helps me focus on actual conversations. It makes my workflow faster, and with Team Floors, it’s easy to learn from others even while working remotely. ### 45. travelperk review **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel F. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** It made cold calling with large amounts of prospects super efficient and less time consuming, leaving me more time in my day for other things. **What do you dislike about Orum?** I think that it just took some time of playing around to get the hang of the flow and what helps or doesn't with the features. **What problems is Orum solving and how is that benefiting you?** It is solving being able to call a large amount of prospects, making it easier to have higher call volume. The boost connect also helps with getting more answers that leads to more meetings booked. ### 46. Salesman's best friend **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orum?** Such an easy tool to use one you get the layout you need. I'm able to crank out many calls in a few minutes. Being able to record voicemails which correspond to a step in a cadence are a real timesaver. And they are constantly adding new features to make my life easier. **What do you dislike about Orum?** Not a lot of downside, but when calls are skipped going back can be a little tedious. **What problems is Orum solving and how is that benefiting you?** Orum allows me to reach a massive amount of customers on a regular and methodical basis . ### 47. Orum Saves Hours with Powerful Parallel Dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall C. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** The best thing about Orum is how much time it saves. The parallel dialing feature lets me connect with multiple prospects at once, so I’m spending more time actually having conversations instead of sitting through endless rings. It’s like having an extra few hours in the day. **What do you dislike about Orum?** I think the biggest thing for me is the lag between prospects. Usually it takes a few extra seconds to pull up the prospects full profile. (Could be my internet connection) **What problems is Orum solving and how is that benefiting you?** Manually dialing is the biggest part. Orum helps me get through my 200 call tasks within hours rather than spending the whole day manually dialing. It also has boost connect which allows me to speak with more prospects allowing for more meetings and money in my pocket. ### 48. Great for Calling Lots of People at Once **Rating:** 4.0/5.0 stars **Reviewed by:** Peter P. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Orum?** Good for calling a lot of people at the same time **What do you dislike about Orum?** Sometimes it takes too long to connect. If we use boost to connect, we cannot see which number we called from **What problems is Orum solving and how is that benefiting you?** Calling a big list of prospects at the same time. Helps be more productive. ### 49. Powerful Dialer, Seamless HubSpot Integration **Rating:** 4.0/5.0 stars **Reviewed by:** J. Brett R. **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I appreciate Orum's power dialing capabilities, which significantly increase my connect rate and have doubled my meeting counts. The integration with HubSpot makes list building and dialing seamless, promoting stronger conversations. Additionally, having callbacks pushed to my cellphone ensures continuity without needing Orum open. I am impressed with the ease of use, particularly the user-friendly setup process and the support we received from Sean Butler. Sean was always ready to speak with our team and provide answers. **What do you dislike about Orum?** I am frustrated by the software's tendency to crash or not load at times. Having the platform up and working reliably is crucial, as downtime significantly affects productivity. **What problems is Orum solving and how is that benefiting you?** I use Orum's power dialing to improve connect rates, doubling my meeting count and enhancing real conversation time over dialing poor numbers. ### 50. Effortlessly Powering Through High-Volume Calls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Orum?** Orum helps you efficiently get through a high volume of calls. **What do you dislike about Orum?** I can't see emails from our CRM directly in Orum **What problems is Orum solving and how is that benefiting you?** Making calls faster and more efficiently. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+14%3A43%3A55+-0500&secure%5Bsession_id%5D=c9c55c09-3627-4120-8241-e6ec7df50616&secure%5Btoken%5D=9a29411e1c8b8a1fed8c188cba59faeeb0593da920fd7571c228d1a88ab69ef8&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,623 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)