--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 884 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 884 scale: '5' date_modified: '2026-07-21' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 884 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Efficient Power Dialing, But Occasional Bugs Disrupt Flow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** Power dialing and the ability to see details on the prospect you're actively dialing along with the next person in your que **What do you dislike about Orum?** There seem to be a fair number of bugs that come up while using orum. They're generally pretty quickly resolved, but can be annoying. **What problems is Orum solving and how is that benefiting you?** Increasing call volume-- allowing me to reach a greater number of prospects than having to dial one by one ### 2. Amazing Software for Mass Dialing with Impressive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** This is an amazing software that is very helpful for mass dialing, and its AI features work really well. **What do you dislike about Orum?** So far, I have had a great experience and have nothing negative to mention at this time. **What problems is Orum solving and how is that benefiting you?** This tool helps me move through my list more quickly and accurately. ### 3. AI Notes Keep Information Accurate and Clear **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Orum?** AI notes help me confirm that all the information I’ve received is accurate and correct. **What do you dislike about Orum?** We experienced a lot of issues with the connection and the sound quality. **What problems is Orum solving and how is that benefiting you?** Call several merchants at the same time, which helps improve connections. The information is accurate, and the AI notes are helpful. ### 4. Flexible Multi-Line Dialing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Able to change phone numbers you're calling from multiple times. I'm able to dial multiple lines at once. **What do you dislike about Orum?** Delay when snoozing contact. It takes a long time for it to log. **What problems is Orum solving and how is that benefiting you?** I'm able to get more prospects to answer the phone. Changing my number is helping track down people that have ghosted me. ### 5. Great coaching and roleplaying features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** Orum has a new coaching/AI roleplay feature that really helps get prepared for dialing. The coaching suite is also very useful to get a gauge of the weeks dialing. **What do you dislike about Orum?** Could have some improvement on the AI for roleplaying. **What problems is Orum solving and how is that benefiting you?** Solves time it takes to dial and provides helpful feedback. ### 6. Excellent Analytics and AI Coaching Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** Good features, like analytics and AI review and coaching notes. **What do you dislike about Orum?** delay in connection when parallel dialing **What problems is Orum solving and how is that benefiting you?** Easy access for calling lists and analytical tools. ### 7. Effortless Collaboration and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Ease of use and the ability for teamwork and collaboration. **What do you dislike about Orum?** I do not dislike anything about Orum so far. **What problems is Orum solving and how is that benefiting you?** Orum solves being able to keep my dials high, resulting in many more conversations. The use of PODs on the sales floor enables me to work on coaching and shadow new hires. ### 8. Easy Integration, but Power Dialer Can Be Overwhelming **Rating:** 5.0/5.0 stars **Reviewed by:** Helaina T. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** Easy to use and integrate into other systems **What do you dislike about Orum?** Power dialer can be overwhelming at times **What problems is Orum solving and how is that benefiting you?** Outbounding metrics ### 9. Great Dialer and Call Rooms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** The call rooms make it easy for our team to collaborate effectively. In addition, the dialer is very convenient for making quick calls. **What do you dislike about Orum?** There is no option for custom integration with our existing tools, as API access is not available. **What problems is Orum solving and how is that benefiting you?** Orum helps us automate and accelerate outbound calling, removing the manual work of dialing and connecting. It solves the problem of wasted time between calls and increases our talk time with real prospects. That means our reps spend more time having quality conversations and less time waiting for connections. ### 10. Business development representative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** I like the dialing system and the AI features. **What do you dislike about Orum?** It’s not that I dislike it, but it would be nice to have the dialer and the sales floor on the same page. So when you’re dialing, you can see if other people are in pods and such. **What problems is Orum solving and how is that benefiting you?** N/A ### 11. Parallel Dials and Call Monitoring Make Collaboration Easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I like that you can do parallel dials, hop in rooms with people, and listen to other peoples calls! **What do you dislike about Orum?** Everything's been pretty straight forward. **What problems is Orum solving and how is that benefiting you?** being able to make hundreds of sales calls in a day easily, at the same time, with people on my team. ### 12. AI Call Notes Feature Is a Game-Changer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I enjoy the AI notes for calls so I don't have to do it myself. **What do you dislike about Orum?** I wish that it would have a note takers as bullet points as well. **What problems is Orum solving and how is that benefiting you?** It is helping my hit my dial numbers, keep track of outbound, and past coversations. ### 13. Parallel Dialing and AI Notes Make This a Standout Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** Parallel dialing and AI note from conversations **What do you dislike about Orum?** Nothing that I dislike - Orum is a great platform. **What problems is Orum solving and how is that benefiting you?** Solves main problems around note taking as well as speed to lead for clients, customers, and prospects. ### 14. Quick, Easy, and Reliable with Helpful Call Notes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** It is quick and easy to use. The connect rates are solid. I also like the generated notes after calls **What do you dislike about Orum?** Some prospects don't show up in lists, but for the most part it is good about it **What problems is Orum solving and how is that benefiting you?** Easier to make more calls and stay engaged. Helps me be more efficient ### 15. Parallel Dialing Makes All the Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Orum?** The best part of Orum is parallel dialing **What do you dislike about Orum?** I wish I could automatically leave messages when parallel dialing **What problems is Orum solving and how is that benefiting you?** Orum is helping me make more dials per day, which leads to more meetings booked. ### 16. Orum Makes High-Volume Dialing Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Before using Orum, making 25 straight out of my CRM was daunting. Now I can blaze through 100 dials easy using the power dialer and parallel dialer. It is awesome. **What do you dislike about Orum?** If there ever is an outage or problem (rare) and I have to go back to dialing manually in my CRM, it feels like I am back in 1950 with a rotary phone. It is so much more efficient in Orum. **What problems is Orum solving and how is that benefiting you?** I can pump out more dials, leading to more conversations, leading to more meetings booked. Win/win/win. ### 17. Unique Design and Insightful Analytics, Blitz Dialing to the MAX! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Orum has a very unique design and layout. The ability to monitor my teams analytics at any given point and time is very helpful but also insightful. **What do you dislike about Orum?** Support will ask my team to jump on Zoom meetings too many times! It would be beneficial if they were to open up a support pod! **What problems is Orum solving and how is that benefiting you?** Orum allows my team to reach the right people FASTER!We run multiple campaigns with different messaging and ICP, Orum allows us to hit the ground running fast! ### 18. Great for Local Connections, But Office Number Calls Need Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Joey O. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Connecting w/DM's that will pickup local numbers that wouldn't answer in Hubspot **What do you dislike about Orum?** Dialing office numbers that cut the call short when I'm trying to navigate to the DBN or admin support **What problems is Orum solving and how is that benefiting you?** connecting w/ DMs via cell to book demos and intro Tenna ### 19. Saves Time and Boosts Connects Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Nolan B. | Sales Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I get more Connects and saves a lot of time. **What do you dislike about Orum?** 6 Dials appears to offer a tempting way to speed up your workflow, but it can also feel a bit overwhelming at times. **What problems is Orum solving and how is that benefiting you?** Make more calls during the week ### 20. Orum Makes Prospecting Easy and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Theodore l. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** Orum significantly simplifies the process of dialing prospects and offers a user-friendly experience when it comes to marking prospect numbers and recording call dispositions. **What do you dislike about Orum?** The one downside of orum is that it sometimes misidentifies voicemails. **What problems is Orum solving and how is that benefiting you?** It helps me dial more people in less time. ### 21. Effortless Prospecting, But Integration Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Eric Z. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** the ease of use in being able to figure out the right people to reach out to **What do you dislike about Orum?** sometimes the integration back to outreach feels like it is a bit buggy **What problems is Orum solving and how is that benefiting you?** being able to dial lists with ease ### 22. Great Dial Output, But Connection Speed Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Alex C. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** Dial output is great over a period of time **What do you dislike about Orum?** Slow connect time leads to prospects hangning up or being confused before I even have a chance to speak **What problems is Orum solving and how is that benefiting you?** Orum allows for significantly more output, automatically dispositions unanswered calls ### 23. Great for Connecting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to connect with more prospects in the same amount of time. They also have a great team to support us, special recognition to Patrick and Kerry! **What do you dislike about Orum?** Continued improvement around reporting functionalities. **What problems is Orum solving and how is that benefiting you?** We are able to achieve more conversations than we normally would. ### 24. Reliable, Easy to Use, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine H. | Inside Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Reliable. Simple to use. Great help from the support team. **What do you dislike about Orum?** None - all seems great so far! Orum seem to do a great job with keeping on top of any issues! **What problems is Orum solving and how is that benefiting you?** Enabling me to field out the "bad numbers" without pointless dialing the non-connects. ### 25. Great Filter Features for Sequences **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I like the different filter features. We are able to filter our sequences through hot numbers and time zones. **What do you dislike about Orum?** There have been some inefficiencies when it comes to getting connected and failed numbers. Or getting pulled into a call too late. **What problems is Orum solving and how is that benefiting you?** Google assistant ### 26. Effortless to Use and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** Orum is easy to use and increases productivity **What do you dislike about Orum?** I do not dislike anything about Orum- it is a great tool **What problems is Orum solving and how is that benefiting you?** Orum lets me increase my conversations ### 27. Auto Dial Feature and Call Recordings for Review are Great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** ability to see call transcripts and listen to recordings, objection finders, etc. easy to use **What do you dislike about Orum?** opening multiple linked in screens, there's a glitch in the integration. **What problems is Orum solving and how is that benefiting you?** making lots of dials and tracking outbound calls ### 28. Great tool for scaling outbound calling. **Rating:** 4.0/5.0 stars **Reviewed by:** Toby S. | Revenue operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2025 **What do you like best about Orum?** It was easy to use and simple to set up.The reporting out of the box was fantastic and allowed great insights. **What do you dislike about Orum?** It was a shame we couldn't also use it in New Zealand to the same degree as we could in the states. **What problems is Orum solving and how is that benefiting you?** IT was allowing us to get through a higher volume of calls and connect to higher levels of qualified prospects. ### 29. Efficient Call Flow by Territory, But Needs Better Voicemail Handling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** The flow of the calls into each other. I like to separate by territory as well, this helps me focus on a region and move through it more efficiently. **What do you dislike about Orum?** I do not like that if a contact I call frequently always bounces me to voicemail automatically that Orum doesn't give me time to unenroll since the contact is probably not good. **What problems is Orum solving and how is that benefiting you?** Helping me get contact with a POC who doesn't answer frequently ### 30. Excellent List Management for Cold Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Orum?** Very good list management for cold calling. **What do you dislike about Orum?** Although support is very helpful some bugs are persistent **What problems is Orum solving and how is that benefiting you?** Easy to use my CRM lists to call ### 31. Easy Integration, Easy Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** it is easy to use and integrates well with other products. **What do you dislike about Orum?** i wish it could dial multiple numbers at once instead of one at a time. **What problems is Orum solving and how is that benefiting you?** not having to manually dial each number saves a lot of time. ### 32. User-friendly and highly effective **Rating:** 5.0/5.0 stars **Reviewed by:** Tali G. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Orum?** The ease of use and the results generated. We started to see some true traction and a reasonable number of connections on our outbound efforts after implementing Orum. **What do you dislike about Orum?** The number of credits for enrichment of the numbers is low and the enriched numbers have a low credibility. **What problems is Orum solving and how is that benefiting you?** The number of connections has increased significantly and we have been able to reach more prospects and have good conversations about our solution. ### 33. Efficient Calling and Easy Number Switching, But Parallel Dial Not for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** The most helpful part about orum was the ease of changing numbers you dial from and the volume of calls you can make in a given period, not having to manually disposition calls saves a ton of times. **What do you dislike about Orum?** I didn't utilize the parallel dial feature because I thought it lowered by connect rate. **What problems is Orum solving and how is that benefiting you?** Orum allowed me to to increase my volume of calls and book more meetings. ### 34. Auto Call Disposition Saves So Much Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** Love the auto call disposition -- removes the repetitive tasks and makes calling quicker. I have also found that I have better call connects thanks to the platforms use of local numbers. **What do you dislike about Orum?** I love the parallel dial but at times you will end up calling the same contact numerous times in a day if other pick up . **What problems is Orum solving and how is that benefiting you?** Orum completes repetitive logging of calls which significantly cuts down on time ### 35. Fast Dialing, more time for other tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander C. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** How quickly I can get through all my dial tasks **What do you dislike about Orum?** Lots of the orum enriched numbers are wrong **What problems is Orum solving and how is that benefiting you?** The time it takes to dial manually ### 36. Love the Versatility and Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** The ability to dial more productively and efficiently. **What do you dislike about Orum?** There are little to no specific features I dislike about Orum. **What problems is Orum solving and how is that benefiting you?** What problems is Orum solving and how is that benefiting you? ### 37. Great Parallel Dialing Feature, But Service Downtime Is Frustrating **Rating:** 5.0/5.0 stars **Reviewed by:** Martin A. | Sales representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** The fact you can parallel dial is awesome and saves alot of time **What do you dislike about Orum?** Well it is currently down so I cant do my job haha **What problems is Orum solving and how is that benefiting you?** Having to dial one doctor at a time ### 38. Great Connect Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Kuldeep J. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** The connect rates Orum generates are awesome. **What do you dislike about Orum?** Reps need to know how to handle power dialers **What problems is Orum solving and how is that benefiting you?** Improving Connect Rates Targeting large volume of prospects Scaling the outreach ### 39. Effortless Calling and Great Support, Minor Integration Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** The ease of calling, less time spent dialing. Ability to switch numbers easily. Their customer support is also very responsive. **What do you dislike about Orum?** I have experienced some integration issues with lists on hubspot, that said their support team was very helpful in correcting things. **What problems is Orum solving and how is that benefiting you?** Manual dialing is very time consuming. With Orum I am able to complete calls at a much more efficient rate. ### 40. Best Calling Software I ever used **Rating:** 4.5/5.0 stars **Reviewed by:** Tripura J. | Senior Enterprise Sales Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Orum?** I love using Orum for my calling. It is very easy to use and it integrates well with my other Sales tools (LinkedIn , CRM) and it also has the option for enriching contacts. I especially use to love the parallel dialing feature which helps me to be really efficient and I was able to call more people in less time and booked meetings **What do you dislike about Orum?** Parallel dialing feature is available only for few countries in Europe. **What problems is Orum solving and how is that benefiting you?** Parallel Dialing Using Sales Floor for spotlighting others calls Easy integrations with other tech stack ### 41. Faster Dialing and Enhanced Numbers, Occasional Connection Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi W. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Faster dialing and phone number enhancement. **What do you dislike about Orum?** Sometimes the connection isn't great, but it could very well be my internet! **What problems is Orum solving and how is that benefiting you?** Increased my connection rate ### 42. Powerful Dialer for High Call Volumes, But One-Off Features Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** What I appreciate most about Orum is the impressive power of its dialer. It allows us to make as many calls as we need, which is especially helpful on days when our call lists are particularly long. **What do you dislike about Orum?** The one-off dial features feel somewhat clunky to use. **What problems is Orum solving and how is that benefiting you?** This tool eliminates the need for manual dialing, saving time and effort. ### 43. Power Dialer Delivers Exceptional Calling Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Orum?** The power dialer is very helpful in dialing multiple people at once **What do you dislike about Orum?** the lack of voicemail options for different prospects **What problems is Orum solving and how is that benefiting you?** Outbound calling pitfals like having to leave a voicemail or deal with a dial tree ### 44. Lightning-Fast Dialing Makes Calls Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Joey T. | AE, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** It's quickness of dialing and ease of use **What do you dislike about Orum?** Some of the features can be clunky at time **What problems is Orum solving and how is that benefiting you?** Ease of outreach and accesibility ### 45. Great SalesLoft Integration, Needs Better Contact Opt-Out Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** I like how you can intergarte with Sales Loft and knock out a bunch of calls **What do you dislike about Orum?** Only thing I would change is pull out all numbers for contacts who say I don't want to be contacted **What problems is Orum solving and how is that benefiting you?** I like how i can see the number of calls that i make in a sitting and the AI coaching ### 46. Reviewed 7 auto dialers and picked Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Founding Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Orum?** Seamless Apollo Integration: We needed a tool that worked smoothly with our existing workflows, and Orum delivered. Their integration with Apollo made setup a breeze, saving us time and effort. Boost Connect Feature: The Boost Connect feature is a game-changer, giving us an edge in connecting with prospects faster and more efficiently. It’s not just about dials – it’s about results. Robust Analytics: Orum’s analytics help us measure, adapt, and scale smarter, not harder. :An Amazing Sales Process Here’s the kicker – Orum’s team actually listened. They took the time to understand our unique needs and aligned their recommendations accordingly. Shockingly, many competitors in the "sales selling to sales" space had clunky, impersonal processes that made it clear they didn’t practice what they preached. **What do you dislike about Orum?** Apollo integration could be slightly improved. Have to go back to Apollo to skip call steps that dont have phone numbers. Wouldl like to do everything related to calls from Orum **What problems is Orum solving and how is that benefiting you?** Spend less time clicking buttons and more time having conversations. ### 47. Power Dialer Boosts Volume and KPIs with Insightful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Orum?** The Power Dialer is incredibly valuable for generating Volume and hitting your KPIs. Preparing calling lists by utilizing e.g. tags makes outbound much easier. Analytics help me understand my outreach better and shows me areas of improvement. **What do you dislike about Orum?** The direct integration with Outreach seems to be slow sometimes when it comes to data/number hygiene **What problems is Orum solving and how is that benefiting you?** Driving volume while maintaining structured outreach ### 48. Great LinkedIn Integration and Intuitive Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** Love the integration w/ LI, they are constantly taking feedback and making it more intuitive. Makes dialing a lot easier! **What do you dislike about Orum?** Sometimes can be finicky (this could also be w/ the way we are currently using it) **What problems is Orum solving and how is that benefiting you?** Auto dialing, filtering bad numbers or dial trees, etc. Ability to auto dial by different groups, filters, etc. ### 49. Powerful Dialer and Automation That Elevate Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Orum?** The power dialer and automation it gives **What do you dislike about Orum?** I don’t dislike anything. It would be great if I could use my cellphone number **What problems is Orum solving and how is that benefiting you?** Manual work of dialing through contacted one at a time. ### 50. EASY to Use Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney T. | Sales development rep, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Orum?** Makes calling easy and efficient to organize data **What do you dislike about Orum?** Sometimes the calls have to much lag when connecting **What problems is Orum solving and how is that benefiting you?** Makes getting through data and setting meetings easier ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=48§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+16%3A30%3A59+-0500&secure%5Bsession_id%5D=3fa1f5fa-96a0-468e-9a08-1e04c2ae3edd&secure%5Btoken%5D=5967c8f23b11be3d502a2fff21b3228b8ee9da2bea3e73d8c290bbd267e44db1&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,626 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)