--- title: Orum Reviews meta\_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1095 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1095 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

### Orum Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. [(288 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews)

Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. [(255 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews)

Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. [(239 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476990&qs=pros-and-cons#reviews)

Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. [(181 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477081&qs=pros-and-cons#reviews)

Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. [(147 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476320&qs=pros-and-cons#reviews)

Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. [(102 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews)

Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. [(68 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews)

Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. [(60 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476358&qs=pros-and-cons#reviews)

Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. [(42 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477257&qs=pros-and-cons#reviews)

Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. [(32 mentions)](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476822&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Orum

##### 1. Ease of Use

Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls.
[
See 288 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476522&qs=pros-and-cons#reviews)

See Related User Reviews

EA

Eric A.

Mid-Market (51-1000 emp.)

5.0/5

"More than an Auto-Dialer: It is a critical application that enhances the growth of our company"

What do you like about Orum?

I like that there are multiple ways to reach a prospect with better enriched data, get coaching feedback, and practice objection handling for the SDRs

 ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.")
CS

Chirag S.

Enterprise (\> 1000 emp.)

5.0/5

"Optimized Cold Calling with Fast Dialing"

What do you like about Orum?

I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro

##### 2. Efficiency

Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly.
[
See 255 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476430&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mike R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike R.")
MR

Mike R.

Mid-Market (51-1000 emp.)

3.5/5

"Optimizes Cold Calling with Some Room for Improvement"

What do you like about Orum?

I use Orum for cold calling and find it very efficient in making calls quickly. I like that it allows me to build trust because I can see information

 ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.")
MC

Marshall C.

Mid-Market (51-1000 emp.)

4.5/5

"More Dials, More Conversations, More Opportunities"

What do you like about Orum?

It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number.

##### 3. Time-saving

Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes.
[
See 239 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476990&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.")
MC

Marshall C.

Mid-Market (51-1000 emp.)

4.5/5

"More Dials, More Conversations, More Opportunities"

What do you like about Orum?

It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number.

 ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.")
CS

Chirag S.

Enterprise (\> 1000 emp.)

5.0/5

"Optimized Cold Calling with Fast Dialing"

What do you like about Orum?

I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro

##### 4. Features

Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency.
[
See 181 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477081&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.")
CS

Chirag S.

Enterprise (\> 1000 emp.)

5.0/5

"Optimized Cold Calling with Fast Dialing"

What do you like about Orum?

I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro

 ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.")
CV

Connor V.

Mid-Market (51-1000 emp.)

4.0/5

"Boosts Cold Calling with Efficient Multi-Dial Feature"

What do you like about Orum?

I like using Orum for cold calling due to its speed, efficiency, and analytics capabilities. The multiple dial feature is a standout for me because it

##### 5. Parallel Dialer

Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls.
[
See 147 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476320&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Marshall C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marshall C.")
MC

Marshall C.

Mid-Market (51-1000 emp.)

4.5/5

"More Dials, More Conversations, More Opportunities"

What do you like about Orum?

It makes cold calling faster, you can get through a much higher volume of calls without manually dialing every number.

 ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.")
CS

Chirag S.

Enterprise (\> 1000 emp.)

5.0/5

"Optimized Cold Calling with Fast Dialing"

What do you like about Orum?

I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more gro

### 5 Cons or Disadvantages of Orum

##### 1. Call Issues

Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience.
[
See 102 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477288&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.")
CV

Connor V.

Mid-Market (51-1000 emp.)

4.0/5

"Boosts Cold Calling with Efficient Multi-Dial Feature"

What do you dislike about Orum?

There is a connect rate deficiency, which means we need better numbers to connect with customers.

 ![Nicolas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas R.")
NR

Nicolas R.

4.5/5

"Streamlined Cold Calling with Ease"

What do you dislike about Orum?

I dislike the voicemail feature not being applied to my whole list or a filter that keeps track of who I sent voicemails to already and which ones.

##### 2. Missing Features

Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow.
[
See 68 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476728&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nicolas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas R.")
NR

Nicolas R.

4.5/5

"Streamlined Cold Calling with Ease"

What do you dislike about Orum?

I dislike the voicemail feature not being applied to my whole list or a filter that keeps track of who I sent voicemails to already and which ones.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Less busywork + more time talking = more fruitful conversations"

What do you dislike about Orum?

Occasionally call quality or connectivity can be inconsistent, and I wish the reporting were a bit deeper and easier to slice by list, cadence, or out

##### 3. Connection Issues

Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects.
[
See 60 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476358&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Connor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connor V.")
CV

Connor V.

Mid-Market (51-1000 emp.)

4.0/5

"Boosts Cold Calling with Efficient Multi-Dial Feature"

What do you dislike about Orum?

There is a connect rate deficiency, which means we need better numbers to connect with customers.

 ![Bethany B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany B.")
BB

Bethany B.

Mid-Market (51-1000 emp.)

5.0/5

"Honest Review: Parallel Dialing and Number ID"

What do you dislike about Orum?

The caller IDs can quickly get flagged as "Spam Risk" or "Scam Likely"

##### 4. Integration Issues

Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively.
[
See 42 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1477257&qs=pros-and-cons#reviews)

See Related User Reviews

VC

Vitor C.

5.0/5

"Boosts Productivity with Seamless Call Management"

What do you dislike about Orum?

I would say that Orum could do a few integrations with, for example, other platforms. That usually share, similar kind of operation, but for different

 ![Chris M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris M.")
CM

Chris M.

Enterprise (\> 1000 emp.)

3.5/5

"Good Features, But Integration and Data Consistency Need Work"

What do you dislike about Orum?

My biggest pain point would be integration between salesforce, gong, and orum. Taking notes in Orum may no translate to notes being transferred into s

##### 5. Dialer Limitations

Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily.
[
See 32 mentions
](https://www.g2.com/products/orum/reviews?filters%5Bsentiment_snippet%5D=1476822&qs=pros-and-cons#reviews)

See Related User Reviews

FG

Filipe G.

Small-Business (50 or fewer emp.)

3.5/5

"AI Interface and Coaching Settings: Solid Experience"

What do you dislike about Orum?

Sometimes Orum dials and connections are very slow due to the parallel dialing

 ![Peter P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter P.")
PP

Peter P.

Mid-Market (51-1000 emp.)

4.0/5

"Great for Calling Lots of People at Once"

What do you dislike about Orum?

Sometimes it takes too long to connect. If we use boost to connect, we cannot see which number we called from

 ![Caroline B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline B.")
CB

Caroline B.

Sales Operations Manager

Mid-Market (51-1000 emp.)

7/22/2026

"Seamless Integrations, Powerful AI Coaching, and an Outstanding Support Team"

5/5

What do you like best about Orum?

The direct integrations that Orum provides allows for an easy flow of information from the SEP to the dialer back to the SEP and then to the CRM. As someone in operations it is always extremely important that all of the tools are speaking with one another and that all of the information is flowing from one to the next.

Along with the AI capabilities that they currently have from the call summaries, scorecards, and the role play allows for SDRs to be coached and review their calls in real time rather than having to wait for manager one on ones to review. I have already seen an increase in connect to conversation rates and meeting rates increase since the team has been proactive in utilizing these AI functions!

Lastly, the whole team from AE, CSM, to Support has been out of this world with ensuring that our entire Global SDR team has been onboarded efficiently, they understand the UI and all of the different capabilities, and that they are confident in the tool. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The main thing that I would like to see more from Orum is inside of the CRM integration and to be able to create automations within Orum that will trigger certain behavior within Salesforce. For example being able to automatically change the status of a prospect in Salesforce when a certain disposition is selected. Currently we are having to create automations within the CRM, so having it all consolidated in one tool would be beneficial.

Along with their advancements in AI, I would like more ability to map information from the scorecard/call summaries directly into fields in the CRM. This would reduce manual inputs from the sellers and allow them to make more calls. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

As we expanded our SDR team we wanted to cast a wider net on the individuals we are calling and found that one by one dialing in our SEP was not cutting it and we wanted to introduce parallel dialing to our organization. We found that the majority of the reps were spending hours a day on the phone to only connect with a handful of people and that was money we were losing. Ever since we bought Orum, we have seen the team get more time back in their day which allows them to research and prospect into their target accounts. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Charlie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlie R.")
CR

Charlie R.

Business Development Rep

Small-Business (50 or fewer emp.)

7/17/2026

"Orum: Easy to Use, Seamless Integrations, and a Huge Productivity Boost"

5/5

What do you like best about Orum?

I've been an Orum power user for more than 2 years. It is by far the best sales tool I've ever used. It has a really easy to use interface, it integrates easily into our other existing tools, and it helps me reach more prospects than I would manually dialing. When there has been a problem the support responds within 20-30 minutes and resolves the problems. For the price, I cant think of a better tool that boost productivity and helps me build my pipeline. I have used this application every day for over 2 years. Overall I would recommend Orum to every BDR team out there. If you want to make 500 calls a day, you can. If you want to prioritize prospects and personalize phone calls, you can. The AI features help you take better notes for better follow ups but also to refine messaging and improve your skills. The efficiency gain over other tools is night and day and worth every penny Review collected by and hosted on G2.com.

What do you dislike about Orum?

The only downside to orum is 'spamming' your prospects. But I think thats more of a user mistake then anything. If you understand how to keep your phone numbers from getting marked as spam, prioritize the 'hot' numbers with personalization, the return is 10 fold. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum helps me reach more prospects in a shorter amount of time. It helps me prioritize the hot numbers with personalized openers, while quickly going through prospects who normally dont answer the phone. This has helped me not just book more meetings, but actually build substantial pipeline Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Darina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darina G.")
DG

Darina G.

SDR

Small-Business (50 or fewer emp.)

7/16/2026

"Orum’s Local Number Management Boosted Our Cold Call Answer Rates"

5/5

What do you like best about Orum?

What I like best about Orum is its number management system. The platform provides local phone numbers for the regions you're calling, and those numbers are regularly monitored to help maintain a strong reputation and avoid being flagged as spam. As a result, our answer rates are noticeably higher, which makes cold calling much more effective. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Honestly, I don't have any complaints. The product has worked really well for our team, and the customer support has been outstanding whenever we've needed assistance. Overall, I've had a very positive experience with Orum and haven't encountered anything I would consider a downside. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum has significantly improved our outbound calling process. The auto-dialer allows me to reach far more prospects in less time, making it much easier to maintain a high call volume. It also automatically uses the most appropriate local phone number based on the region I'm calling, and those numbers are regularly monitored to help maintain a good reputation and reduce the likelihood of being flagged as spam, which improves answer rates.

Another valuable feature is the contact enrichment. When phone numbers are missing or incomplete, Orum helps fill in those gaps, making it easier to connect with new prospects. Overall, it's a reliable, user-friendly platform that makes outbound prospecting much more efficient. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AN

Aaron N.

Account executive

Mid-Market (51-1000 emp.)

7/8/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Streamlined Calling with Great Insights and Integration"

5/5

What do you like best about Orum?

Copilot said: I like Orum because it's extremely user-friendly and packed with features that help maximize productivity. One of my favorite aspects is the variety of dialing options, such as the Parallel Dialer and Power Dialer, which allow me to connect with more prospects in less time. The ability to use local presence and different phone numbers based on a prospect's region has also helped improve my connection rates significantly.

I also appreciate how seamlessly Orum integrates with tools like Salesforce and Salesloft, making it easy to keep records updated and stay organized without adding extra administrative work. Beyond the dialing capabilities, the insights and analytics are incredibly valuable. Being able to track connect rates, call outcomes, productivity metrics, and overall performance helps me identify what's working and where I can improve.

Overall, Orum has helped me become more efficient with my outreach, increase meaningful conversations, and spend more time engaging with prospects rather than manually managing the dialing process. It's been a great tool for improving both productivity and results. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I think the biggest challenge with Orum was the initial learning curve, especially getting comfortable speaking immediately after hearing the beep when someone answers. At first, it can feel a little unnatural compared to traditional dialing, but like any new platform, it takes time and practice to build that rhythm and become familiar with the system.

Once I got past that adjustment period, the platform became much easier to use and fit naturally into my workflow. There are occasional situations where call connections can catch you off guard, especially when you're moving quickly between conversations, but that's part of the learning process. The benefits and efficiencies Orum provides far outweigh those minor challenges.

Overall, I've been very satisfied with the platform. The dialing capabilities, integrations, analytics, and time savings have had a positive impact on my productivity, and I haven't experienced any major issues beyond the normal ramp-up period that comes with learning a new tool. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Copilot said: Orum helps solve the challenge of reaching more prospects efficiently by improving connection rates and reducing time spent manually dialing. The platform's insights and analytics help me understand my performance and identify areas for improvement. Its integrations with Salesforce and Salesloft also streamline workflows, reduce administrative work, and keep records updated automatically. Overall, Orum allows me to spend more time having meaningful conversations with prospects and less time managing the process. Review collected by and hosted on G2.com.

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7/13/2026
Current UserValidated ReviewerSource: Organic

 ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.")
MN

Michael N.

Senior Manager, Revenue Enablement

Enterprise (\> 1000 emp.)

7/8/2026

"Orum Makes Outbound Dialing Seamless and More Effective"

5/5

What do you like best about Orum?

Orum is a very easy way for our sales reps to increase their outbound dial numbers. It connects direct to Salesforce, and engagement tools like Salesloft so that reps can pull in their contact lists seamlessly.

This has significantly increased the # of dials and the quality of those dials for our teams that are outbounding consistently. Not only can we see the numbers improve, but it gives us visibility into what is working and not working when it comes to talk tracks and handling objections. Review collected by and hosted on G2.com.

What do you dislike about Orum?

There haven't been very many downsides to using Orum - it is seamless to set up, and as long as your reps invest a small amount of time in learning how to effectively use it, it works very well for our team! Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Before Orum, our dial numbers were much lower than we needed and the classic "cold calling is dead" phrasing is what we heard from our teams. It was inconsistent to track who was making dials, how often, and the results we were seeing.

Orum solved those. problems, proving that cold calling is in fact alive and very well for those who use it effectively, proving that it is one of our most efficient channels for generating opportunities! AND we can track it in real time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Jared P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared P.")
JP

Jared P.

Director of IT

Mid-Market (51-1000 emp.)

7/13/2026

"Orum Makes Outbound Calling Efficient with an Intuitive, Reliable Workflow"

5/5

What do you like best about Orum?

Orum makes outbound calling far more efficient by helping reps spend less time dialing and more time in live conversations. The platform is intuitive, consistently reliable, and integrates naturally into the sales workflow without adding unnecessary complexity. Onboarding and support have been strong as well; Jessica and the broader team are responsive, knowledgeable, and genuinely easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Orum?

One area for improvement is that setup and workflow tuning can take some time before everything feels fully optimized. Once configured, though, the platform is straightforward, and the support team is very helpful when questions come up. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum takes a lot of the busywork out of outbound calling. Instead of reps spending most of their time dialing, waiting, and leaving voicemails, they can focus more on actual conversations. It helps the team move faster, stay in a better rhythm, and get more out of each calling block. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Chirag S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag S.")
CS

Chirag S.

BDR

Enterprise (\> 1000 emp.)

12/2/2025

"Optimized Cold Calling with Fast Dialing"

5/5

What do you like best about Orum?

I love Orum's faster dial speed, which allows me to reach more prospects efficiently, enhancing my cold-calling efforts. The ability to cover more ground and connect with relevant personas is invaluable, especially in my line of work. The great dialer features eliminate unnecessary delays and improve my productivity significantly. I also appreciate how Orum integrates effortlessly with my SalesLoft account, streamlining my workflow. Furthermore, the initial setup was extremely easy, and the onboarding team was really supportive, ensuring a smooth transition into using the software. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I noticed a slight lag while using the power dialer between the pickup and the actual connect. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

I use Orum to sort prospects, dial faster, and avoid call screeners and voicemails. It helps me cover more ground on accounts and prospects, reaching more relevant personas efficiently. Review collected by and hosted on G2.com.

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7/27/2026
Current UserValidated ReviewerSource: Organic

 ![Amber T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber T.")
AT

Amber T.

Sales Development Manager, North America Direct

Mid-Market (51-1000 emp.)

5/29/2026

"Major Gains in Output and Results with Orum"

5/5

What do you like best about Orum?

Efficiency and increased output and results. Dials per week increased by 39%, connect rate increased by 150%, and conversations per day increased by 250%. I love the Virtual Salesfloor: it creates a live, collaborative calling environment where reps can see who’s actively dialing, listen in on calls, provide feedback, and drive team momentum—replicating the energy of an in-office sales pit. I also like the “When to Call” Analytics: it leverages historical call data to pinpoint optimal outreach times and improve effectiveness by showing when prospects are most receptive to calls. Lastly, I really appreciate our Customer Success Manager and Account Manager; it’s been a great partnership. Review collected by and hosted on G2.com.

What do you dislike about Orum?

It’s not best practice to use Parallel Dialer (Dials multiple numbers at once (simultaneously), using AI to detect when a real human picks up and instantly routes the call to the rep) to call more than a few contacts at a time, because it can actually hurt results. Teams can end up over-rotating on this feature, and once that habit forms, it’s hard to break. Also, sometimes it’s difficult to reproduce technical issues after they’ve already passed make it hard to report to tech support. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Efficiency and increased output with stronger results. Dials per week increased by 39%, connect rate increased by 150%, conversations per day increased by 250%, and meetings scheduled per week increased by 120%. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Aravind T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aravind T.")
AT

Aravind T.

Lead Account Executive

Enterprise (\> 1000 emp.)

7/27/2026

"Effective Power Dialer That Cuts Outbound Calling Time"

5/5

What do you like best about Orum?

An effective power dialer that significantly reduces the time spent on outbound calling. Features such as automatically switching to a different phone number after every 20 dials also help improve call answer rates by reducing the likelihood of calls being flagged as spam. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The Outreach integration could be a lot better. The data captured in Outreach isn’t accurate with regard to dispositions and call durations. Unfortunately, our management often relies on reports in Outreach, so these inaccuracies can be a real issue. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

During hectic weeks, Orum helps me save a lot of time and stay on top of things. I can create one-off tasks for myself in Outreach and then reach out through Orum much faster than with any other tool. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Aditi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditi S.")
AS

Aditi S.

Business Development Representative

Mid-Market (51-1000 emp.)

7/28/2026

"AI native tool for easing outbound efforts"

4.5/5

What do you like best about Orum?

The best part about orum -

1. The AI notes.

2. the assistant that reviews each of your call and explains about the areas of improvemnet.

3. The best part, it did not take us much time to get handy with the tool, just fetch a report and good to go.

4. Numbers, the option to change the numbers Review collected by and hosted on G2.com.

What do you dislike about Orum?

there is nothing that is a red flag, but yes waiting for a feature wherein we can get to know the time zone of the user Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Oh the ease of dialing - be it manual or power dialling

notes- creating AI notes after each call and then pasting it directly into our CRM is much of our job done. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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