--- title: OrthoTrac Reviews meta_title: 'OrthoTrac Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how OrthoTrac works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # OrthoTrac Reviews **Vendor:** Carestream Dental **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 11 ## About OrthoTrac CS OrthoTrac helps you build and maintain productive practices by tracking appointments, clinical information, billing, and patient correspondences with automated tools to help you manage daily tasks. ## OrthoTrac Reviews ### 1. Near perfection! **Rating:** 4.5/5.0 stars **Reviewed by:** Valerie M. | Scheduling Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about OrthoTrac?** OrthoTrac has been in our office for more than a decade, in that timeframe, we have not had any problems teaching new team members the main functions of OrthoTrac. Since OrthoTrac does a little bit of everything (ie: clocking in and adding new patients), all of our team members are familiar with OrthoTrac and in turn, less hesitant to explore the other features. In short, the front and back offices can use OrthoTrac interchangeably and that is power to the patient as they are not waiting for a call back due to one team member not knowing a functionality. **What do you dislike about OrthoTrac?** There are a few subtle critiques! Our office has the latest version of OrthoTrac available, in each update, we hope that we will finally be able to export a patient's PAs! We've found a way around this minor issue but all other records export with the patient's and xray's information. Other than that, I would love if OrthoTrac had user suggestions, I feel like there are so many functions I have yet to put to good use simply because I don't know they exist, hopefully in the next few updates. **What problems is OrthoTrac solving and how is that benefiting you?** With OrthoTrac, there is no excuse for patients "going missing." From the moment they are entered into the system there are a plethora of ways to indicate their treatment status, make notes on last contact had, what they're due for next... so on and so forth. OrthoTrac is essential to our practice as it does keep vital information all in one place. Our office has recently (within the last year) started using the 'Chart' feature and it has been a game changer, instead of the doctor needing someone to fetch a treatment card while on the phone, all patient info is available at their fingertips. (This works wonders in our new working-from-home era). ### 2. The only Orthodontic Software you need! **Rating:** 5.0/5.0 stars **Reviewed by:** SARA C. | Scheduler/Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about OrthoTrac?** Orthotrac is practical and user-friendly for our office. I have been using Orthotrac since I began working in the orthodontic field in 2010 and I couldn't imagine using a different software. All of its features and designed nicely for each user in our office to use, whether it be financial, scheduler or clinical. Orthotrac is an efficient software that maintains patient information making it convenient to have everything in one place and be a chartless office. Eliminating paper trails and saving office space. I also love that we were able to integrate the software with Rhinogram- which is a separate text messaging communications platform we use. Orthotrac is actually able to integrate with many other softwares that are available to help increase productivity in orthodontic practices. **What do you dislike about OrthoTrac?** All updates are designed to fix any bugs and improve the software. The only thing I would suggest for improvement would be their customer care, as oftentimes it is difficult for the reps to assist with any minor technical issues we have ever encountered. Other then that any other issue is usually very minor and able to be resolved within minutes. **What problems is OrthoTrac solving and how is that benefiting you?** Orthotrac helps us maintain a clean and effective schedule and patient flow on a day-to-day basis. Charting helps us keep track of our patient's notes/information at each visit so we have been able to now go paperless. We are able to save money and not have any more treatment cards; save time by not having to pull treatment cards prior to patient's visits to the office; efficiency by typing all notes in the charting feature on orthotrac and keeping all notes in one single area. This especially helped during the pandemic while working remotely and accessing patient information when we couldn't visit the office to let them know of the closures and also contacting them to set up virtual visits instead. Financials have great features and it's very easy to input contracts and patient financial information. Billing insurances through eclaims is also very easy to use and effective (will never go back to paper claims again!) Scheduling team have a breeze when setting up appointments and even can perform shortcuts they have learned with checking out siblings. The clinic team uses charting and are able to keep track of aligners, archwires, and elastics very easily and there is never any confusion with the patients. All of these things make our day-to-day run efficient and smooth. ### 3. CS ortho Trac **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about OrthoTrac?** Easy access to all the patients records! Users can make to do lists that are easily accessible. It collects a lot of information and shows reports such as monthly goals, financial information, referral information and even oral hygiene! **What do you dislike about OrthoTrac?** Sometimes pulling things up can be a little slow. Viewing photos in a different location than where they were uploaded can sometimes be fuzzy. **Recommendations to others considering OrthoTrac:** Definitely give it a try and see how it works with your practice! With every practice a little bit different, it doesn't hurt to see if it will work best with your company **What problems is OrthoTrac solving and how is that benefiting you?** Everything in one place really simplifies the whole process. Everything from financials to what we did at that appointment are easily accessible. ### 4. Effective and custom **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about OrthoTrac?** I'm an ortho assistant and this program has really helped me with making things more efficient by reducing the choices that I need to make. **What do you dislike about OrthoTrac?** Can lag when opens and sometimes it stops working **What problems is OrthoTrac solving and how is that benefiting you?** Picking accounts of procedures. The benefits is that everything is logs and digital ## OrthoTrac Discussions - [What is CS OrthoTrac used for?](https://www.g2.com/discussions/what-is-cs-orthotrac-used-for) - [View OrthoTrac pricing details and edition comparison](https://www.g2.com/products/orthotrac/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A54%3A59+-0500&secure%5Bsession_id%5D=2c1d2adc-551c-432c-bd46-273846102081&secure%5Btoken%5D=0f408139f93fc831b4d597bf2a33381910dda294bf471202f49adf2397154baf&format=llm_user) ## OrthoTrac Features **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing - Document Imaging **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR ## Top OrthoTrac Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews) - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (265 reviews) - [CareStack](https://www.g2.com/products/carestack/reviews) - 4.7/5.0 (194 reviews)