--- title: Orquest Reviews meta_title: 'Orquest Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Orquest works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Orquest Reviews **Vendor:** Orquest **Category:** [Time & Attendance Software](https://www.g2.com/categories/time-attendance) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Orquest Orquest is a workforce scheduling solution built specifically for the retail and restaurant industries, leveraging artificial intelligence to optimize in-store operations. Founded in 2019, Orquest was initially created to solve complex scheduling challenges in quick-service environments and has since expanded to serve leading global retail brands. Today, Orquest operates in over 90 countries and is continuously enhanced by an in-house product team dedicated to evolving the platform to meet the dynamic needs of retail operations worldwide. Its clients include major companies such as Dior, H&M, McDonald’s, and Burger King. Orquest uses AI and advanced analytics to automate and optimize employee scheduling by aligning staffing with customer demand, employee preferences, and labor regulations. Its core features include: - AI-driven demand forecasting to predict store traffic and service needs. - Automated shift scheduling balancing operational requirements with employee availability and preferences. - Compliance management ensuring adherence to labor laws and union agreements across multiple regions. - Analytics, insights and KPIs to improve workforce productivity and cost control. - Multi-country scalability adapting to local languages, rules, and business practices. The solution helps retailers and restaurants achieve optimal staffing levels, reducing labor costs while improving employee satisfaction and customer experience. By automating scheduling, Orquest removes administrative burden from managers, enabling data-driven decisions and consistent operations across locations. Its innovation has earned multiple industry recognitions, including the Retail Technology Innovation Award 2024 and the RetailTech Breakthrough Award 2025 for Overall Workforce Management Solution of the Year, reflecting its leadership in transforming retail workforce management globally. ## Orquest Pros & Cons **What users like:** - Users find Orquest to be **easy to use** , significantly simplifying their workflows and saving valuable time. (2 reviews) - Users benefit from the **significant time savings** provided by Orquest, making operations simpler and more efficient. (2 reviews) - Users highly value the **professional customer support** provided by Orquest, enhancing their overall experience and satisfaction. (1 reviews) - Users enjoy the **enhanced visibility** from Orquest, which improves operations and saves significant time. (1 reviews) - Users appreciate the **enhanced visibility** Orquest provides, improving operations and decision-making significantly. (1 reviews) - Users find Orquest to be **simple and easy to use** , saving time and proving particularly useful in restaurants. (1 reviews) **What users dislike:** - Users feel that Orquest has **limited features** , particularly noting the absence of a consolidated dashboard for reporting. (2 reviews) - Users report a lack of a **consolidated dashboard** , making it difficult to access all features efficiently. (1 reviews) - Users feel that the **report generation needs improvement** to better align with specific market requirements. (1 reviews) - Users feel that report generation lacks **personalization options** , limiting its effectiveness for specific market needs. (1 reviews) - Users feel the **missing features** include the lack of a consolidated dashboard, limiting their overall experience. (1 reviews) - Shift Management (1 reviews) ## Orquest Reviews ### 1. Orquest benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orquest?** 1. Enhanced visibility for Operations team. 2. Improved area coverage insights. 3. Significant time savings. 4. Full HR compliance. 5. Range of available reports. 5. Ease of use. 6. Professional customer support. **What do you dislike about Orquest?** Number of features. Missing a consolidated dashboard. **What problems is Orquest solving and how is that benefiting you?** 1. The Operations Team now has full visibility into the programs generated by each restaurant, along with a clearer understanding of the training levels of restaurant employees. 2. Thanks to VLH positioning guides based on products sold per hour, we now have a more accurate view of hourly area coverage. 3. Scheduling time has been reduced by 70%–80%, from 8–12 hours previously with ESP to just 2–3 hours using Orquest. 4 Planning is now fully aligned with Romanian HR regulations and restrictions. ### 2. User-Friendly Environment and Excellent Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Antonis H. | Learning & Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Orquest?** User-Friendly environment & mobile application **What do you dislike about Orquest?** We didn't find a perfect solution for the shift balance, so some employees ended up with all the night shifts while others got all the morning shifts. This led to a lot of manual adjustments. **What problems is Orquest solving and how is that benefiting you?** Save times but could save more if we solve the problem with the shift balance ### 3. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Orquest?** Its the system that makes the work simple and easy. Save time and specifically very useful in the restaurant. **What do you dislike about Orquest?** I can say that generating reports have to be more personalize base on market needs. **What problems is Orquest solving and how is that benefiting you?** It identifies the coverage of people base on the hourly needs of the restaurants. - [View Orquest pricing details and edition comparison](https://www.g2.com/products/orquest/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A39%3A58+-0500&secure%5Bsession_id%5D=68b12b44-f025-41dd-82e8-aeb2ea1ee1d6&secure%5Btoken%5D=ff34d7ee29b3c45e3d98c0ad3de4b876fdaa8f8bfffe3577b8e3d2c113b884fc&format=llm_user) ## Orquest Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Content** - Automation - File Sharing - Content Library **Management** - Schedule Creation Tools - Schedule Management - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Orquest Alternatives - [Quinyx](https://www.g2.com/products/quinyx/reviews) - 4.3/5.0 (503 reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 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