We have an positive working experience with ORO team. They are responsive to solve our issue when ORO launched in the our company.

1. User Experience & Interface

- Intuitive and user-friendly interface that simplifies vendor onboarding.

- Clear navigation and well-organized workflows reduce training time.

2. Efficiency & Automation

Streamlined vendor creation process with automated data validation.

Significant reduction in manual entry and errors.

3. Customization & Flexibility

Configurable workflows to match organizational needs.

Ability to tailor approval hierarchies and documentation requirements. Review collected by and hosted on G2.com.

1) Integration issue with SAP.

2) Navigation is slightly confusing Review collected by and hosted on G2.com.

ORO makes procurement smarter and more transparent.

Streamlined our procurement workflow and improved vendor visibility.

Flexible, modern tool for managing purchases and approvals.

Transparent procurement intake process and easier tracking.

Accelerated vendor onboarding and reduced cycle times.

Enable all organizations to review their portfolio and do application rationalization.

Dedicated customer support makes it easier for procurement teams to deal with technical issues.

Easier and not so lengthy Implementation.

Have integrations with Docusign and JIRA etc,.

I am excited to see AI enabled contract reviews implemented in Jamf soon. Review collected by and hosted on G2.com.

While ORO has strong capabilities overall, the reporting features could be more robust out of the box. ORO does offer a set of standard reports, which are helpful for basic tracking and operational visibility. However, I’ve found the reporting suite to be somewhat limited when it comes to executive-level insights.

As an executive user, I would prefer having more pre-built, executive-level dashboards focused on KPIs, spend analytics, cycle time trends, and vendor performance—so leaders can make quick, informed decisions —without needing to rely on technical teams for customization or data extraction. Review collected by and hosted on G2.com.

We’ve been actively searching for a global supplier onboarding solution to address limited visibility and streamline fragmented processes and tools across 40+ countries.

ORO is a game changer:

Unified Onboarding Platform: A single SaaS solution providing real-time global visibility into all supplier requests, statuses, and estimated completion times.

Automated Workflows: Parallel task execution improves efficiency—e.g., ORO enables multiple onboarding steps to run simultaneously, eliminating delays from sequential approvals or meetings.

Centralized Collaboration: Comments, assessments, and audit trails are automatically captured and stored in a centralized supplier directory.

ERP Integration: New supplier information and bank account updates sync directly to the ERP system—no manual entry required. Review collected by and hosted on G2.com.

Do not underestimate the complexity and variying requrirements in a global rollout. :) Review collected by and hosted on G2.com.

The platform is user-friendly and can be quickly modified to adapt to fast-changing business conditions for my start-up environment. I appreciate the relative simplicity of the back-end logic and also how I can change the verbiage on the user interface to make the end-user experience logical and straightforward. Stakeholders receive communications through various channels to take action and can follow the full end-to-end process along the way.

The engineers and technical support staff are great partners and are committed to my procurement team's and company's overall success. The account manager who supports my company knows our business and processes extremely well and is effectively an extension of our procurement team. Review collected by and hosted on G2.com.

As I think it is with many start-up companies and products, the ORO platform experiences its own growing pains on occasion. However, this also gives ORO's customers a unique opportunity to influence ORO engineering to help prioritize and mold the platform to meet their most desired product enhancements. Review collected by and hosted on G2.com.

ORO Labs is a powerful supplier onboarding solution that integrates effortlessly with existing ERP systems. Its transparent, end-to-end process flow enhances visibility and accountability across teams.

What makes ORO Labs stand out is its flexibility. It supports customization for ESG criteria, approval workflows, and finance requirements—making it adaptable to a wide range of business needs.

Overall, ORO Labs streamlines onboarding while maintaining control, compliance, and efficiency. Review collected by and hosted on G2.com.

If ORO Labs has a downside, it would be that the entire workflow and document collection is stored within the tool. This could be a retention issue with certain documents if there were ever a massive loss of data or connection. Review collected by and hosted on G2.com.

We are using ORO Labs for supplier onboarding and risk management and love the flexibility of the system, how quick and easy it is to adapt and configure. ORO team is able to implement requested enhancements in record time and new features developed by the team often anticipate our needs. Integration with other systems has been a surprisingly painless process. The team is committed to customer success. Review collected by and hosted on G2.com.

The documentation is sometimes lagging behind the development of new features and the flip side of the impressive configurability of the system is that it is easy to miss one thing or another. Review collected by and hosted on G2.com.

What I like best about ORO Labs is that the platform is very flexible in many ways especially when it comes to Procurement orchestration. ORO can be adapted into many project management capabilities as well, it provides lots of useful features that may the day to day operations extremely efficient and smooth. What I also like about ORO, is the team that supports our team in getting us the help we need or the questions we need answered. The support team is very useful and accessible to our very needs. Review collected by and hosted on G2.com.

The downsides of ORO as of right now are not that many but I would say certain features that are yet to become available or any accessible roadmaps to new features and improvements. Review collected by and hosted on G2.com.

Oro simplifies supplier onboarding through an intuitive interface, centralized document management, and real-time progress tracking—enhancing communication and reducing the need for manual follow-ups. This leads to greater visibility and accountability across the various departments involved in onboarding new suppliers. Review collected by and hosted on G2.com.

Every new setup comes with some teething issues, especially when trying to understand a business’s full complexity. Review collected by and hosted on G2.com.

ORO Labs has been a fantastic addition to our procurement team. The platform is incredibly versatile and flexible, allowing us to mold it to specific use cases and making it truly customisable. It's clear that the team has engineered a robust backend system that offers a wide range of capabilities for procurement teams, solving a huge number of intake and orchestration challenges. Hats off to the ORO team, who also provide great support. Review collected by and hosted on G2.com.

While the platform is powerful, I think the user interface could be more intuitive for first-time users. From an aesthetic standpoint, it could benefit from more visual enhancements, which I understand the ORO team is actively working on. Their focus on getting the product right first has paid off, and I appreciate their dedication to delivering a solid foundation before adding more bells and whistles. Review collected by and hosted on G2.com.

Most of ORO is customizable to meet the needs of our company. We had a vision going in and they have nailed it. The platform is very user friendly and we use it every day as part of our normal business process. Review collected by and hosted on G2.com.

We did have to go through 2 implementation managers as the first one was very sub-par but once we had the right person, we were off an running. Review collected by and hosted on G2.com.