--- title: ORO Labs Reviews meta\_title: 'ORO Labs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how ORO Labs works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 50 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement ---

# ORO Labs Reviews & Product Details

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ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk through end-to-end process visibility, and remain agile in response to change with a no-code platform purpose-built for procurement. Trusted by users in over 100 countries, and supported by an extensive network of implementation and technology partners, ORO helps Fortune 500 and fast-growing global companies automate processes, improve cross-team collaboration, and scale procurement operations. The ORO platform is trusted by the world’s largest brands, including The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com.

* * *

Product Website
ORO Labs
Seller
[ORO Labs](https://www.g2.com/sellers/oro-labs)
Discussions
[ORO Labs Community](https://www.g2.com/products/oro-labs/discuss)
Solution Type

All-in-One

Overview by
Hema Sekar

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/oro-labs/pricing)

## ORO Labs Integrations
(58)

What do users say about integrations?

Verified by ORO Labs

[

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Kodiak Hub

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Lexis Nexis Email Risk Assessment

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SAP Fieldglass

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PL

PeiLing L.

Indirect Sourcing Analyst

Enterprise (\> 1000 emp.)

7/28/2025

"Enhancing Efficiency with Vendor Creation Software"

4/5

What do you like best about ORO Labs?

We have an positive working experience with ORO team. They are responsive to solve our issue when ORO launched in the our company.

1. User Experience & Interface

- Intuitive and user-friendly interface that simplifies vendor onboarding.

- Clear navigation and well-organized workflows reduce training time.

2. Efficiency & Automation

Streamlined vendor creation process with automated data validation.

Significant reduction in manual entry and errors.

3. Customization & Flexibility

Configurable workflows to match organizational needs.

Ability to tailor approval hierarchies and documentation requirements. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

1) Integration issue with SAP.

2) Navigation is slightly confusing Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

By automating workflows and improving visibility across departments, it reduces manual effort, minimizes errors, and accelerates approvals.

The platform’s flexibility and user-friendly interface have made it easier for our teams to collaborate, stay compliant, and make more informed sourcing decisions. Overall, it’s contributing to greater efficiency and transparency in our procurement operations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from Pop Up

 ![Anita V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anita V.")
AV

Anita V.

Vice President-Strategy, Planning &amp; Procurement

Enterprise (\> 1000 emp.)

7/16/2025

"Helped us centralize procurement, enhance compliance, and support application rationalization."

4/5

What do you like best about ORO Labs?

ORO makes procurement smarter and more transparent.

Streamlined our procurement workflow and improved vendor visibility.

Flexible, modern tool for managing purchases and approvals.

Transparent procurement intake process and easier tracking.

Accelerated vendor onboarding and reduced cycle times.

Enable all organizations to review their portfolio and do application rationalization.

Dedicated customer support makes it easier for procurement teams to deal with technical issues.

Easier and not so lengthy Implementation.

Have integrations with Docusign and JIRA etc,.

I am excited to see AI enabled contract reviews implemented in Jamf soon. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

While ORO has strong capabilities overall, the reporting features could be more robust out of the box. ORO does offer a set of standard reports, which are helpful for basic tracking and operational visibility. However, I’ve found the reporting suite to be somewhat limited when it comes to executive-level insights.

As an executive user, I would prefer having more pre-built, executive-level dashboards focused on KPIs, spend analytics, cycle time trends, and vendor performance—so leaders can make quick, informed decisions —without needing to rely on technical teams for customization or data extraction. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

ORO Labs is helping us centralize and streamline procurement across the company by acting as a single platform for all purchasing and vendor management activities. It enables teams across functions—such as Finance, Privacy, Risk, Compliance, and AP—to collaborate efficiently within the same workflow. Finance can review and approve spend; Privacy, Risk, and Compliance teams can assess vendors before approval; and Accounts Payable can onboard vendors only after validating critical details like tax ID and bank information.

With ORO, we also have a unified view of all approved vendors, a centralized contracts repository, and automated renewal notifications—making it much easier for users to manage ongoing relationships. This orchestration not only improves compliance and reduces risk, but also drives consistency, transparency, and operational efficiency across procurement. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from Pop Up

MM

Michael M.

Global Director Indirect Sourcing

Enterprise (\> 1000 emp.)

7/28/2025

"Supplier Onboarding with ORO"

5/5

What do you like best about ORO Labs?

We’ve been actively searching for a global supplier onboarding solution to address limited visibility and streamline fragmented processes and tools across 40+ countries.

ORO is a game changer:

Unified Onboarding Platform: A single SaaS solution providing real-time global visibility into all supplier requests, statuses, and estimated completion times.

Automated Workflows: Parallel task execution improves efficiency—e.g., ORO enables multiple onboarding steps to run simultaneously, eliminating delays from sequential approvals or meetings.

Centralized Collaboration: Comments, assessments, and audit trails are automatically captured and stored in a centralized supplier directory.

ERP Integration: New supplier information and bank account updates sync directly to the ERP system—no manual entry required. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

Do not underestimate the complexity and variying requrirements in a global rollout. :) Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

A single global onboarding process that simplifies requirements for requestors while closing compliance and documentation gaps. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

8/21/2024

"Flexible platform backed by a team of dedicated professionals committed to customer success."

4/5

What do you like best about ORO Labs?

The platform is user-friendly and can be quickly modified to adapt to fast-changing business conditions for my start-up environment. I appreciate the relative simplicity of the back-end logic and also how I can change the verbiage on the user interface to make the end-user experience logical and straightforward. Stakeholders receive communications through various channels to take action and can follow the full end-to-end process along the way.

The engineers and technical support staff are great partners and are committed to my procurement team's and company's overall success. The account manager who supports my company knows our business and processes extremely well and is effectively an extension of our procurement team. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

As I think it is with many start-up companies and products, the ORO platform experiences its own growing pains on occasion. However, this also gives ORO's customers a unique opportunity to influence ORO engineering to help prioritize and mold the platform to meet their most desired product enhancements. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

The ORO platform is helping my company establish and maintain compliant purchasing that seamlessly incorporates various cross-functional teams and activities to reduce legal and financial risk. The robust data available through the platform makes it easier to identify spending trends and opportunities where my procurement team can make a positive business impact through strategic sourcing and negotiations. We also leverage the platform for contract management and to facilitate overall vendor management. Review collected by and hosted on G2.com.

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7/24/2025
Current UserValidated ReviewerSource: Organic

 ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment")
AB

Verified User in Business Supplies and Equipment

Enterprise (\> 1000 emp.)

7/23/2025

"Customizable solutions that integrated into our existing ERP software and process flow."

5/5

What do you like best about ORO Labs?

ORO Labs is a powerful supplier onboarding solution that integrates effortlessly with existing ERP systems. Its transparent, end-to-end process flow enhances visibility and accountability across teams.

What makes ORO Labs stand out is its flexibility. It supports customization for ESG criteria, approval workflows, and finance requirements—making it adaptable to a wide range of business needs.

Overall, ORO Labs streamlines onboarding while maintaining control, compliance, and efficiency. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

If ORO Labs has a downside, it would be that the entire workflow and document collection is stored within the tool. This could be a retention issue with certain documents if there were ever a massive loss of data or connection. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

ORO Labs solves the challenge of inefficient and opaque supplier onboarding by providing a transparent, end-to-end process that integrates directly with our ERP system. It eliminates manual tracking, reduces delays, and ensures compliance through customizable workflows that support ESG criteria, finance requirements, and approval hierarchies.

The benefit is clear: faster onboarding, better governance, and a solution that adapts to our evolving business needs—all while improving the supplier experience. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
AP

Verified User in Pharmaceuticals

Enterprise (\> 1000 emp.)

7/30/2025

"Great platform for procurement orchestration"

5/5

What do you like best about ORO Labs?

We are using ORO Labs for supplier onboarding and risk management and love the flexibility of the system, how quick and easy it is to adapt and configure. ORO team is able to implement requested enhancements in record time and new features developed by the team often anticipate our needs. Integration with other systems has been a surprisingly painless process. The team is committed to customer success. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

The documentation is sometimes lagging behind the development of new features and the flip side of the impressive configurability of the system is that it is easy to miss one thing or another. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

ORO Labs is helping us manage the complex supplier onboarding and maintenance process in the regulated industry, including risk management and qualification activities. It allows us to democratize supplier management as the user-friendly experience makes it accessible to an average non-expert user. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

9/3/2025

"Very operationally efficient with continuous team support efforts"

4.5/5

What do you like best about ORO Labs?

What I like best about ORO Labs is that the platform is very flexible in many ways especially when it comes to Procurement orchestration. ORO can be adapted into many project management capabilities as well, it provides lots of useful features that may the day to day operations extremely efficient and smooth. What I also like about ORO, is the team that supports our team in getting us the help we need or the questions we need answered. The support team is very useful and accessible to our very needs. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

The downsides of ORO as of right now are not that many but I would say certain features that are yet to become available or any accessible roadmaps to new features and improvements. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

ORO Labs is solving the procurement orchestration and function by providing many features that Procurement is able to utilize and master for the benefit of our company. ORO Labs has also solved the visual aspect of our day to day operations such as the workflow timeline/tracker, it also provides an amazing audit trail that we can report on and track for internal purposes. ORO Labs also provide an amazing collaboration capability where we can collaborate internally and have records of it. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

IP

Iesha P.

Fleet Manager EMEA &amp; Indirect Sourcing

Enterprise (\> 1000 emp.)

7/31/2025

"Streamlined Supplier Onboarding with Oro"

5/5

What do you like best about ORO Labs?

Oro simplifies supplier onboarding through an intuitive interface, centralized document management, and real-time progress tracking—enhancing communication and reducing the need for manual follow-ups. This leads to greater visibility and accountability across the various departments involved in onboarding new suppliers. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

Every new setup comes with some teething issues, especially when trying to understand a business’s full complexity. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

Before Oro, onboarding new suppliers often required a lot of manual follow-ups, scattered emails, and chasing multiple teams for documents and approvals. Oro automates and centralizes these tasks, saving significant time and effort. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

RS

Rameen S.

Senior Digital Transformation Consultant

Small-Business (50 or fewer emp.)

3/26/2025

"A Powerful and Flexible Procurement Tool"

4.5/5

What do you like best about ORO Labs?

ORO Labs has been a fantastic addition to our procurement team. The platform is incredibly versatile and flexible, allowing us to mold it to specific use cases and making it truly customisable. It's clear that the team has engineered a robust backend system that offers a wide range of capabilities for procurement teams, solving a huge number of intake and orchestration challenges. Hats off to the ORO team, who also provide great support. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

While the platform is powerful, I think the user interface could be more intuitive for first-time users. From an aesthetic standpoint, it could benefit from more visual enhancements, which I understand the ORO team is actively working on. Their focus on getting the product right first has paid off, and I appreciate their dedication to delivering a solid foundation before adding more bells and whistles. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

ORO Labs is a procurement orchestration company on a mission to humanize the procurement experience by coordinating teams, systems, and processes so employees get what they need without frustration. ORO’s GenAI powered no-code platform is purpose-built to deliver effortless user experiences that enable businesses to reduce cycle times, decrease risk through end-to-end process visibility, and increase agility in response to change. ORO is trusted by Fortune 500 companies and fast-growing global organizations to automate processes, improve cross-team collaboration, and scale procurement operations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Enterprise (\> 1000 emp.)

8/8/2025

"Great platform, very customizable and functional."

4.5/5

What do you like best about ORO Labs?

Most of ORO is customizable to meet the needs of our company. We had a vision going in and they have nailed it. The platform is very user friendly and we use it every day as part of our normal business process. Review collected by and hosted on G2.com.

What do you dislike about ORO Labs?

We did have to go through 2 implementation managers as the first one was very sub-par but once we had the right person, we were off an running. Review collected by and hosted on G2.com.

What problems is ORO Labs solving and how is that benefiting you?

We had an outdated CLM system that we outgrew. ORO has come in and increased the ease of use not only for Procurement but for our end users. The system is more functional and allows us to have more flexibility in our process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

6 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/oro-labs/pricing)

ORO Labs Comparisons

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4.6/5(137)

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##### 
##### ORO Labs Features

Planning

Requisition

Purchase Requisition and Approval Workflow - Procurement Orchestration

Notifcations

Workflows

Purchase Orders

Supplier Management - Procurement Orchestration

Tracking

Onboarding

Database

Spend Management - Procurement Orchestration

Analysis

Visibility

[
View More Features
](https://www.g2.com/products/oro-labs/features)

## Top-Rated Alternatives

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##### Categories on G2

[Purchasing](https://www.g2.com/categories/purchasing-software)[Procurement Orchestration](https://www.g2.com/categories/procurement-orchestration)

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