The tool is easy to use and gives clear results, but what stood out most was the customer support. I had a specific question about switching detection models after a scan, and Anna explained it quickly and clearly. She was friendly, patient, and made the whole experience very smooth. Review collected by and hosted on G2.com.

The only downside I noticed is that switching between models after a scan isn’t very obvious at first because i am used to the previous website interface and i think it has changed a bit (dw i still love the new one i just got lost a bit hehe). Once Anna explained it, it was simple, but a small UI hint would make it easier for new users to find on their own. Review collected by and hosted on G2.com.

I like Originality.AI chat team response. I just spoke to Alexa minutes ago, she is great. She was efficient and fast. Alexa is reliable. She helped and guided me easily as if she was next to me. Thanks Alexa!! I also like Original.AI because it gives fast enough feedback on how my writing sounds, which is really helpful. It helps me identify areas where my sentences might be too repetitive or overly structured, allowing me to adjust them to keep my academic work natural and authentic. The interface is kind of straightforward, so I could start right away without much confusion. It's reliable, to be honest, and I would definitely recommend it. Review collected by and hosted on G2.com.

The accuracy could be improved. Sometimes the tool gives false positives, even when the writing is fully human. It can be sensitive to academic tone, which naturally has structure and references. More transparency about how it calculates results would be great, like a guide to interpreting results. Review collected by and hosted on G2.com.

I like that Originality.AI is easy to use and mostly accurate. It helps me have peace of mind by ensuring I don't accidentally submit work that might get flagged, even if it's my own. The support is fast and easy, and I found the initial setup very easy as well. Review collected by and hosted on G2.com.

The 1.0 isn't accurate and sometimes it defaults to that which is annoying and I waste my credits on it. Review collected by and hosted on G2.com.

It has a great API, and in my experience it offers the best AI detection on the market. It's also great that I can use one tool to do plagiarism checking, fact checking and more. The customer support has been fantastic too! Review collected by and hosted on G2.com.

It isn’t the best at detecting AI-generated text in short-form content, and the results can feel a bit inconsistent. Review collected by and hosted on G2.com.

I recently discovered Originality.AI and found it very helpful as a doctoral student. It's great for ensuring my writing is completely original and that my sources are factual. The support from Perla at Originality.AI was outstanding; she helped me with the correct scan model and clarified my questions, making the experience stress-free. I like the ability to copy and paste or upload files directly, and the Chrome extension is amazing. Also, the setup process was extremely easy with just one click. What's not to like about it! Review collected by and hosted on G2.com.

I was struggling using it a bit as it kept flagging my paper as AI over and over. Review collected by and hosted on G2.com.

I find Originality.AI pretty simple and easy to use, which is a big plus for me. I like some of the new features like the 'we barely scored' and the fact-checking score. As a professional writer, making sure I get all the facts right is really important to me, so this feature is awesome. Also, setting up Originality.AI was very easy, which I really appreciated. Review collected by and hosted on G2.com.

I guess maybe one way that the platform could be improved is the ability to buy less credits over time. I feel like the 3,000 credits that I bought, like, I'll get to the point where they would just expire. Review collected by and hosted on G2.com.

I like that Originality.AI tells me the parts I need to work on, as I can depend on it to identify areas that might be flagged for AI. It highlights parts that are a bit too AI-like, allowing me to change them to something better. This helps make my language more human-like, which is important for me since I often use Oxford dictionary words. Originality.AI's ability to pinpoint these areas is really helpful for ensuring my work doesn't get misidentified. Review collected by and hosted on G2.com.

It wasn't as bad, but in the beginning, it was kind of hard to find out about the tokens or whatever, but it's not that bad. Review collected by and hosted on G2.com.

I like the nice UI of Originality.AI, and it seems fine for the English language. I also find the support team, especially Anna Perla and Ellie, to be perfect and really helpful with my issues, making sure no AI interfered in our email discussions. Their genuine assistance deserves a raise. Review collected by and hosted on G2.com.

I have problems with Originality.AI detecting too much as AI when it wasn't AI generated, which led me to want a refund. The user interface is simple but ambiguous, especially concerning the false positives of AI detection. The Greek language capabilities need improvement, as it's not working well. Review collected by and hosted on G2.com.

I really like the great customer service from Originality.AI, especially how fast they reply. Perla was such a help and really noteworthy. The AI detection feature is also really great. Plus, the initial setup was real easy for me. Review collected by and hosted on G2.com.

I don't like the glitch in the system where payments aren’t processed properly, which causes issues with some subscriptions. Review collected by and hosted on G2.com.

I mean, it just works for me. I mostly use the AI check and the plagiarism check, and all the features I use for originality are good. It's a straightforward process, just log in, paste the content, and scan. Review collected by and hosted on G2.com.

I like almost everything about originality. Review collected by and hosted on G2.com.