--- title: OrgChart Reviews meta_title: 'OrgChart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 295 reviews by the users' company size, role or industry to find out how OrgChart works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 295 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # OrgChart Reviews **Vendor:** OrgChart **Category:** [Org Chart Software](https://www.g2.com/categories/org-chart) **Average Rating:** 4.5/5.0 **Total Reviews:** 295 ## About OrgChart OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple sources, including over 50 HR systems, allowing for an always-accurate, and visually sophisticated org chart. Once connected, easily keep charts up to date without any manual effort – at any time – by scheduling automated syncs or updating charts with one simple click. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization’s personnel, and surfacing valuable insights for strategic decisions about future organizational structures. OrgChart is trusted by thousands of organizations worldwide across multiple industries – from non-profits, government agencies, and educational institutions – to Fortune 500 companies. ## OrgChart Pros & Cons **What users like:** - Users value the **ease of use** of OrgChart, noting smooth transitions and quick implementation processes. (42 reviews) - Users value the **seamless data integration** of OrgChart, which simplifies the creation and management of complex org charts. (39 reviews) - Users value the **smooth transition and quick org chart generation** capabilities of OrgChart, noting its effectiveness and efficiency. (34 reviews) - Users find OrgChart to be **very helpful** , enhancing communication and providing a user-friendly experience during implementation. (33 reviews) - Users find the **implementation ease** of OrgChart remarkable, praising the smooth transition and helpful support received. (25 reviews) - Users appreciate the **quick and responsive customer support** of OrgChart, always receiving prompt and helpful assistance. (23 reviews) - Customization (21 reviews) - Easy Implementation (20 reviews) - Easy Integration (19 reviews) - Easy Setup (19 reviews) **What users dislike:** - Users report a **steep learning curve** due to inconsistent training and complex language, hindering effective tool utilization. (20 reviews) - Users find the **complexity** of OrgChart's features overwhelming, making basic tasks feel tedious and confusing. (11 reviews) - Users find the software **not intuitive** , suggesting improvements for a better overall user experience. (11 reviews) - Users experience a **steep learning curve** with OrgChart, making it hard to utilize its full potential effectively. (10 reviews) - Users find the software **not user-friendly** , feeling it's complicated and requires improvements for a better experience. (8 reviews) - Users find the **limited customization** options in OrgChart somewhat restrictive, affecting the flexibility of their designs. (7 reviews) - Difficult Setup (6 reviews) - Intuitiveness (6 reviews) - Users find OrgChart has a **learning difficulty** due to its complex coding requirements and terminology challenges. (6 reviews) - Difficult Navigation (4 reviews) ## OrgChart Reviews ### 1. Time-Saver for Complex Corporate Org Charts **Rating:** 5.0/5.0 stars **Reviewed by:** Michele J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about OrgChart?** I like how OrgChart is able to accommodate our somewhat difficult charts. I also appreciate that I no longer have to manually make adjustments and updates, which was a tedious process when we used AutoCAD. It's great that OrgChart pulls our data from UKG, making things more seamless. **What do you dislike about OrgChart?** Due to the complexity and customizations needed, the initial setup was not as easy as I had hoped. (it took a little longer) However, I'm not very technical and our Implementation Specialist, Francois was very patient with me. **What problems is OrgChart solving and how is that benefiting you?** OrgChart saves me time on updates and eliminates the tedious manual adjustments I had with AutoCAD. It handles our complex charts with ease. Charts are now current and available for viewing. **Official Response from Leslie Tytka:** > Hi Michele! Thank you for sharing your experience. We’re so glad to hear OrgChart is helping simplify complex charts and eliminate the need for manual updates, especially coming from a tool like AutoCAD. It’s great to know the UKG integration has made things more seamless and that your charts are now easier to keep current and accessible. We also appreciate your note on the initial setup. With more complex structures, it can take a bit more time upfront, and we’re glad François was able to support you through it. Thanks again for your feedback and for being part of the OrgChart community. -The OrgChart Team ### 2. Powerful Planning Features, But Takes Time to become Proficient **Rating:** 3.5/5.0 stars **Reviewed by:** Jaci K. | Director of People, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about OrgChart?** We signed up with OrgChart to help us more easily plan for future org chart changes and optimizations, so the "planning" feature is the most useful for us. Jonathan was our implementation partner and he was great - friendly, helpful, answered all questions, etc. **What do you dislike about OrgChart?** Not the most intuitive system. The trainings are helpful but if you aren't frequently using the system then you have to refresh yourself when you log back in on how to do things. **What problems is OrgChart solving and how is that benefiting you?** We previously didn't have an easy way to create draft org charts and play around with org structure (our HRIS only has the ability to show the current org chart). As an org that's trying to think ahead into the coming 12-24-36 months, it's very helpful to have this feature. **Official Response from Kimberlee Henry:** > We’re so glad to hear that you’ve found our planning feature helpful for your organization’s future org chart changes and optimizations – and that you had such a positive implementation experience with Jonathan. We also really appreciate your feedback about the system’s intuitiveness and the time it takes to become proficient. Your input is invaluable and will absolutely be taken into consideration as we continue to enhance both our product and overall customer experience. Thank you for your continued trust in OrgChart. – The OrgChart Team ### 3. Versatile Tool with Great HRIS Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Bryce Y. | Director of Human Resources **Reviewed Date:** February 06, 2026 **What do you like best about OrgChart?** I like that OrgChart has a lot of versatility and integrates well with our HRIS. It's user-friendly for what we needed. I also want to give a shoutout to my Implementation Specialist, Jonathan Arana, who made life a lot easier and patiently walked us through how to use the platform. **What do you dislike about OrgChart?** There's a lot of buttons and it takes some technical ability to understand what each means/where they are. However, that does offer a lot of options to customize (and the OrgChart team helps with that a lot). **What problems is OrgChart solving and how is that benefiting you?** OrgChart organizes our company in one chart, integrating our contracted workers and W2 employees easily. It offers versatility, HRIS integration, and user-friendliness. **Official Response from Leslie Tytka:** > Hi Bryce! Thank you for taking the time to share your experience. We’re glad to hear OrgChart’s flexibility and HRIS integration have been valuable, especially in bringing together both contracted workers and W2 employees into one clear view. We also appreciate you calling out Jonathan. We’re proud of our implementation team and the support they provide to help customers get the most out of the platform. Thank you as well for your feedback on the user experience. We understand that with added flexibility can come a learning curve, and it’s something we’re always working to refine while continuing to support customization. Thanks again for your feedback and for being part of the OrgChart community. - The OrgChart Team ### 4. Product meets the business need, delivery left a lot to be desired **Rating:** 4.5/5.0 stars **Reviewed by:** Chelsea W. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about OrgChart?** The product fulfills our business requirements effectively. It is straightforward to set up, configure, and adjust as our needs evolve, which has made adoption relatively smooth. **What do you dislike about OrgChart?** While the tool itself works well, the delivery experience was less than ideal. Communication throughout the process was inconsistent, and our implementation specialist tried to handle all issues personally instead of bringing in the appropriate SMEs for more complex items, such as SSO setup. The SSO setup guides we received were also inconsistent with the actual experience, creating unnecessary confusion—these should be updated. I found the approach leaned more toward a "fix it for you" model rather than empowering us to understand the why behind issues, which would have better prepared us to troubleshoot independently in the future. Training seemed focused primarily on the day-one build and immediate goals. While that met our starting needs, I can’t help but wonder if we missed out on learning the tool’s broader capabilities—and whether that might limit how fully we're able to take advantage of it over time. **What problems is OrgChart solving and how is that benefiting you?** OrgChart has been especially helpful in quickly building and visualizing proforma org charts to support our upcoming bank merger. Having the ability to model future-state structures has made it easier to evaluate scenarios, communicate potential changes with leadership, and ensure alignment before decisions are finalized. This has saved significant time compared to trying to build and maintain these charts manually. **Official Response from Danni Ball:** > Thank you for taking the time to provide us your feedback on OrgChart. We are happy to hear that OrgChart was immediately helpful in supporting your upcoming bank merger and effectively allow you to communicate potential changes with leadership. We also really appreciate your candid feedback regarding the implementation experience and fully understand the desire to understand the why behind issues. Our team is committed to offering excellent service throughout and we never want you to feel like you've missed out on anything. I am including a link below to our comprehensive support center where you will find resources across a variety of topics with detailed explanations. Additionally, if there is ever a specific topic or functionality you need assistance with or need to better understand how (and why) it works, please do not hesitate to reach out to support or simply contact your CSM directly and they will be able to assist you. Thank you for your continued trust in OrgChart. – The OrgChart Team ### 5. User friendly and customizable platform with helpful features! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about OrgChart?** One of the biggest upsides of using OrgChart is how easy it makes visualizing and managing organizational structures. Its user-friendly design allows teams to quickly build, update, and share charts, while powerful features like the planning module help with workforce planning and future growth scenarios. The export functions make sharing information seamless, and the high level of customization ensures the tool fits the unique needs of any organization. **What do you dislike about OrgChart?** While OrgChart is a user-friendly platform overall, there are several steps required to add new views, charts, and displays that take time for Admin users to learn and be comfortable with. **What problems is OrgChart solving and how is that benefiting you?** First off, we have never had an org chart, so this platform is a big win. This platform prevents multiple employees from spending valuable time and resources manually recreating the wheel and constantly updating this information. This platform integrates with our HRIS software and removes the manual lift needed for org chart creation. The platform then allows us to easily view, modify, and plan across our organization. **Official Response from Danni Ball:** > We appreciate your feedback and thank you for the time to leave us this review. We are so glad to hear that OrgChart has been able to enable your team to visualize and manage org structures in your organization. We love to hear that it is user-friendly and its advanced functionality such as workforce planning has helped with future growth scenarios. We also appreciate your candid feedback regarding the ease of adoption as your admins learn the platform and how to use OrgChart. I am including a link below to our comprehensive support center where your team can find detailed resources on the solution, but please do not hesitate to reach out if the team has any questions. We stand behind our product and the team is here to support your needs throughout our partnership. Support is available via the provided link below or don't hesitate to reach out directly to your CSM for any account questions. Thank you for your continued trust in OrgChart. – The OrgChart Team ### 6. Showed Up At The Right Time! **Rating:** 5.0/5.0 stars **Reviewed by:** Nina M. | Executive Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about OrgChart?** I really appreciate how the org chart program provides a clear and structured view of our organization. Its user-friendly interface makes updates seamless, ensuring leadership and employees always have access to the most current information. The tool enhances efficiency by streamlining communication and visibility across teams, especially during leadership changes. Plus, the customization options allow us to tailor the org chart to fit our specific needs. Overall, it’s a valuable resource that keeps everyone aligned and informed! **What do you dislike about OrgChart?** While the org chart program is a valuable tool, there are areas for improvement. The system feels clunky when trying to add custom items, especially when integrated with ADP or an employee management program. While I appreciate the support available, the time investment required for proper integration is significant—you really need a dedicated resource to manage it, or it simply won’t happen efficiently. **What problems is OrgChart solving and how is that benefiting you?** OrgChart helps me track and display real-time movement within the company, ensuring that organizational updates are always accurate and accessible. It also allows me to plan and visualize future chart changes when needed, making transitions smoother and more transparent for leadership and employees. **Official Response from Kimberlee Henry:** > Thank you for the review, Nina! We're glad to hear that you're finding so much value in OrgChart, including the user-friendly interface, the visibility it provides you, and our customization capabilities. We appreciate your feedback on the areas of improvement as well. We're continuously working to improve our system and take all customer feedback into account for future updates. Thank you for your continued trust and partnership. ### 7. Easy to use and versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlyn G. | HR Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about OrgChart?** I like how hands-on the representatives were. John Arana helped us through every step of the process. The weekly meetings for implementation and for training were extremely helpful and it was so much easier knowing that we had a person to go to for help who would answer and take the time to really help us according to our specific needs. **What do you dislike about OrgChart?** Some of the language used to describe things are a little difficult to grasp. The software very computer coding oriented, which helps provide the versatility aspect of the charts, but can definitely be confusing for people who have little to no background in coding. Thankfully, John was very helpful when describing these things. **What problems is OrgChart solving and how is that benefiting you?** In the past, we used to manually do our org charts on Excel. This was very difficult and time consuming, given that there is a lot of movement in our field. OrgChart is saving us a lot of time and difficulty in manually updating these changes. Since it is automatically synced with our payroll software, we only have to update it in one place, and everything else happens automatically. Because we can customize the information that is displayed, it will also double as a phone directory for our employees. ### 8. Still Not Sure If I Like It **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about OrgChart?** I like that OrgChart will graft out your employee trees and has a nice presentation for the information. I also like that you can highlight areas that you want to stand out in the chart. **What do you dislike about OrgChart?** The system is very confusing to navigate. I would not say that it is user friendly. For instance, why is an administrator not able to reset a users password without impersonating them? It would make more sense to be able to reset it from the "Manage Users" page without having to then impersonate them. I found the onboarding and training to be very difficult to follow. We had Jonathan Arana as our implementation specialist. I found Jonathan very knowledgeable and helpful, but his teaching style was very difficult to follow and was not for me. He went very fast clicking around the system to show us how to do things so it was very hard to absorb what he was showing us. He did answer questions posed to him well, I just wish the training was presented in a way where we were able to absorb more. We will be relying heavily on the written manuals and instructions as the live training was hard to retain. **What problems is OrgChart solving and how is that benefiting you?** Orgchart is replacing the way we currently show our employee trees. It is benefiting us in that is draws from one central "source of truth" and we are able to add more labels to what we want shown such as employee number and org number along with their name, which is something we weren't able to do very easily in the past. **Official Response from Kimberlee Henry:** > We appreciate your feedback on the user experience and training. We will definitely take your comments into consideration for improving our system and training methods. If you would like additional one-to-one training, please reach out to ClientSuccess@theorgchart.com and we would be happy to, in addition to whatever written materials that you have as well. We appreciate your partnership, and are here to ensure you are getting the most out of your experience with us. - The OrgChart team ### 9. Time Saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about OrgChart?** Saves me a lot of time by uploading current changes quickly and easily. **What do you dislike about OrgChart?** Some of the technical aspects are harder to learn as a beginner. **What problems is OrgChart solving and how is that benefiting you?** Helps me provide organizational information to employees and managers. Useful for diagramming upcoming personnel changes. **Official Response from Danni Ball:** > Thank you very much for taking the time to give us your feedback on the OrgChart solution. We are really glad to hear it is saving you time by allowing you to work quickly and easily -- our goal is to reduce the manual burden of org charts on the HR team and give back those valuable hours for more strategic efforts. We appreciate your feedback regarding the technical aspects and learning. I am including a link below to our comprehensive support center with resources and guides to answer any questions you have. Additionally, I encourage you to reach out to support if you ever need assistance and the team would be happy to help. Thank you for your continued trust in OrgChart. – The OrgChart Team ### 10. Jonathan Was Fantastic! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about OrgChart?** The biggest highlight so far is Jonathan Arana. I worked with Jonathan throughout the implementation and he was always able to answer my questions and explain why a function works they way it does. In addition, Jonathan was always available for questions via email and was always willing to jump on a call when needed. I thoroughly enjoyed working with Jonathan and I most appreciate his willingness to answer questions, his accessibility, and his pure enthusiasm about the product and coaching others through it. Jonathan was everything you could ask for. In terms of Org Chart itself, it's very easy to integrate your information over from just about any data source you'd like. The ability to use filters, highlights, views, and box rules really makes it possible for admins to take control of their chart to achieve the information and view they'd like. This makes it easy to satisfy requests of all kinds to provide an accurate view of your workforce. **What do you dislike about OrgChart?** No downsides, but one thing to note. It took some extra time to understand the security details and how they work within the platform, however, I do not have security experience so I was learning these things for the first time. **What problems is OrgChart solving and how is that benefiting you?** Org Chart provides the opportunity to view a whole department in a easy to read format, in addition to further capabilities like dotted line reporting, including open roles or vacancies, and much more. **Official Response from Kimberlee Henry:** > Thank you for sharing your positive experience with Jonathan and our OrgChart product. We're glad to hear that the features and functionality have been beneficial for your workforce management. We look forward to continuing to serve you, and appreciate your partnership! - The OrgChart Team ### 11. Digital OrgChart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about OrgChart?** The implementation was tracked in one place so every individual knew where we were in the process. **What do you dislike about OrgChart?** The system would be easier for use if you were an engineer. **What problems is OrgChart solving and how is that benefiting you?** Creating a digital org chart and taking us away from an Excel spreadsheet. Also, the information is be transferred daily from ADP Workforce Now. **Official Response from Danni Ball:** > Thank you for taking the time to review OrgChart! We are happy to hear that implementation was smooth and your team was always looped in on where the process stood. It warms our hearts to hear that OrgChart has enabled you to ditch the Excel spreadsheets and deliver real-time data direct from ADP. Thank you for your partnership! - The OrgChart Team ### 12. Good tool to visualize org structures and lay out changes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about OrgChart?** generally a good tool to map out org structure designs. you can roll-up metrics to get a topline view, as well as create custom formulas. very responsive customer support. a rep will reach out to me to talk through my issues and the options that will meet my needs. our rep also proactively reaches out just to check in every once in a while. **What do you dislike about OrgChart?** set up can be a little cumbersome with setting the formulas. the interface is not always very intuitive and looks a little outdated. currently have to manually input each change so there is opportunity to enhance user experience further with simplification upgrades like batch changes. **What problems is OrgChart solving and how is that benefiting you?** Update an org structure for workforce planning purposes and roll-up topline metrics to compare plan to actual. Being able to shift people around during an org design process. **Official Response from Andrew Zimmerman:** > Thank you for taking the time to write this thoughtful review. We're pleased to learn about your positive experience with our product and services team. Thank you for your product feedback as well. All feedback helps us to continue to enhance our customers’ experience each and every day. Reach out to our Customer Success team who will be more than happy to walk you through some of the latest product enhancements including some that address the specifics you mentioned here. ### 13. Francois Smit - Viatris Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Eric H. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about OrgChart?** The best part about the tool is that it is effectively ready to go for any org at all times. Unless there's a special request for planning, aggregating data, or adjusting formats, org chart requests will take seconds. **What do you dislike about OrgChart?** The most difficult part of the tool is that there are so many options that it may take a little bit of a learning curve to get fully comfortable. With that being said, the ease of a standard org chart being available at all times far outweighs this. **What problems is OrgChart solving and how is that benefiting you?** Org chart requests for high level leaders with significant organizations would take days to complete. I believe we received one and it took one member an hour to get the formatting right. It's highly effective. **Official Response from Kimberlee Henry:** > Thank you for your feedback on the ease and effectiveness of OrgChart in generating organizational charts. We understand that with the wide range of options available, it may take some time to feel fully comfortable. We're here to support you every step of the way, ensuring you get up to speed quickly and can maximize the full potential of the solution. – The OrgChart Team ### 14. OrgChart has made our lives a lot more streamlined. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about OrgChart?** The integration capability with Workday is extremely helpful so that we're not spending a bunch of time building the dataset to load into an org chart tool before even creating the chart itself. **What do you dislike about OrgChart?** While the formatting seems simple, I find it confusing to determine where certain formatting features take precedence. It seems like one formatting change overwrites another depending on where it's saved. Might just take some adjustment time as we're still very new to utilizing the tool on the job. Also, in the Planning tool, it would be helpful if there was a was to mass cancel items that have been planned/updated. **What problems is OrgChart solving and how is that benefiting you?** We used to use other org chart software where we'd have to create the dataset, load it to the tool, build the charts, etc. Now, the dataset creation is eliminated due to the integration with Workday. In addition, we are working towards giving our HR department access to the tool directly so that they can self-service their charts and we aren't burdened with creating for everyone. **Official Response from Kimberlee Henry:** > Thank you for sharing your experience! We're thrilled to hear that OrgChart has helped streamline your processes and that the integration with Workday has been beneficial—this is exactly what we aim for. We also appreciate your feedback regarding the chart formatting challenges you're encountering. We’re committed to continually improving both our product and customer experience, and we’ll be sure to pass this feedback along to our product team. Thank you for your trust and partnership. – The OrgChart Team ### 15. OrgChart contains key features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about OrgChart?** OrgChart contains a number of features that our previous organizational chart tool lacked. We would often get large org chart requests that could take hours and hours in a convoluted process to fulfill. OrgChart will save us a lot of time for these kinds of requests. Implementaion Specialist Francois was great as well. **What do you dislike about OrgChart?** The main downside to OrgChart is just that it will take time to learn and no one on our team is currently an expert. From the demos and tinkering around, however, the basic functions that I'll be most often using it for seem straightforward. **What problems is OrgChart solving and how is that benefiting you?** PROBLEM: Org Charts were taking too much time to make and the process was convoluted. SOLUTION: OrgChart is much more straightforward and simpler to use than our previous tool. **Official Response from Kimberlee Henry:** > Thank you for taking the time to share your feedback! It's great to hear that you're having a more optimal experience with OrgChart than your previous provider - and that our platform is solving the problem of time-consuming org chart requests. We're so glad to hear the direct feedback on Francois as well. Thank you for your trust and partnership with us. - The OrgChart team ### 16. Decent, quick, but efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen S. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about OrgChart?** The ability to make custom charts and tailer it to our needs **What do you dislike about OrgChart?** It seems outdated and there are a lot of steps you have to take to make simple changes. **What problems is OrgChart solving and how is that benefiting you?** The ability to make custom charts from the data we provide ### 17. Easy tool to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about OrgChart?** I like the simplicity of the UI. It is very intuitive for end users to find what they are needing and navigate within the tool. **What do you dislike about OrgChart?** The tool is a bit complex when it comes to creating vs. and assigning the logic. The implementation was easy, but if we ever neeed to make changes, it will be challenging. **What problems is OrgChart solving and how is that benefiting you?** ADP org chart functionality is very difficult to use, has limited features including export options, and employees are limited in being able to see up and down the chain. Org chart solves for those main issues! **Official Response from Kimberlee Henry:** > Thank you for your feedback! We're glad to hear that you find our tool easy to navigate and intuitive for end users. We also appreciate you sharing feedback about an area for improvement. Your feedback is valuable to us and will be considered for future updates. - The OrgChart Team ### 18. Needed help with source data filtering **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna R. | VP, HR, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about OrgChart?** Link to ADP WFN. Matt's response was quick and my issue was resolved immediately. **What do you dislike about OrgChart?** Wish I had more time to learn and take advantage of more functionality. **What problems is OrgChart solving and how is that benefiting you?** Source Data Filtering **Official Response from Kimberlee Henry:** > We're glad to hear that Matt was able to assist you quickly and effectively with your source data filtering. If you need more time to explore the functionality of OrgChart, feel free to reach out to our support team or Client Service - they would be happy to help in you any way that we can. - The OrgChart Team ### 19. Matt Dalili is the best trainer we had on OrgChart. **Rating:** 4.0/5.0 stars **Reviewed by:** Rhonda A. | AVP HR/Payroll Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about OrgChart?** That it pull the informaiton from ADP into Orgchart. You need more trainer like Matt. **What do you dislike about OrgChart?** Wish is was easier to use when needing to modified. **What problems is OrgChart solving and how is that benefiting you?** get a betting understanding of the software **Official Response from Kimberlee Henry:** > Thank you for your review, Rhonda! We're happy to hear that Matt has been a standout trainer for you and that you value our seamless integration with ADP. Thank you also for your feedback on an improvement area. We value all customer feedback and will consider it as we continue to enhance our features and experiences. - The OrgChart Team ### 20. Too Much too fast **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about OrgChart?** I love the org chart itself as its easy with a click to open the basic format that was setup for me **What do you dislike about OrgChart?** The training was so fast from screen to screen that unfortunately I am not able to make any changes like the training showed we could **What problems is OrgChart solving and how is that benefiting you?** able to export **Official Response from Kimberlee Henry:** > We appreciate your feedback and apologize for this inconvenience you encountered during the implementation. Our customers and their experience are truly at the heart of everything that we do, and so your feedback helps us to make the necessary improvements to these processes to provide a better experience for you and our customers. We take this feedback very seriously and would like to offer you an additional one-to-one training so we can be certain that you are set up to have the best experience with the product and OrgChart. Please reach out to us at clientsuccess@theorgchart.com so we arrange a personal session. ## OrgChart Discussions - [What is the best free program to create an organizational chart?](https://www.g2.com/discussions/what-is-the-best-free-program-to-create-an-organizational-chart) - [What is the best Microsoft program for organizational charts?](https://www.g2.com/discussions/what-is-the-best-microsoft-program-for-organizational-charts) - [What is organizational chart software?](https://www.g2.com/discussions/what-is-organizational-chart-software) - [What is the best software for org charts?](https://www.g2.com/discussions/what-is-the-best-software-for-org-charts) - [What have you found the most beneficial feature of Org Chart?](https://www.g2.com/discussions/what-have-you-found-the-most-beneficial-feature-of-org-chart) - 1 upvote - [View OrgChart pricing details and edition comparison](https://www.g2.com/products/orgchart/reviews?filters%5Bsentiment_snippet%5D=1165730&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A04%3A52+-0500&secure%5Bsession_id%5D=04f365bf-369e-4505-a45d-ddc562eba479&secure%5Btoken%5D=5e26cf7abc3c5bdd016224bd7c8bf00ac56b9d0dfb25c03f357d0448dca747d6&format=llm_user) ## OrgChart Integrations - 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API - SSL Security - Workflow Management - Templates - Real-Time Data - Design Management - Task Management - Organizational Charting - Data Import/Export - Version Control - Flowchart - Auto Update - Single Sign On - Project Planning - Customizable Reports - Image Library - Real-Time Updates - Multi-Language - Document Embedding - Document Storage - Freehand Sketch - Access Controls/Permissions - Brainstorming - File Sharing - Wiki - Drag & Drop - Graphical Data Presentation - Communication Management - File Management - Third-Party Integrations - Strategic Planning - Data Visualization - Generative AI - Whiteboard - Gantt/Timeline View - Bottleneck Identification - Process Builder - Team Management - Process Modeling & Designing - Status Tracking - Design Templates - Diagramming - Customizable Templates - Project Management - Video Conferencing - Analytics - Audit Trail - Screen Sharing - Change Management - Document Management - Visual Workflow Management **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Cleaning** - Filtering - Levels of Measurement - Transformation **Content** - Automation - File Sharing **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - 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