I like how everything in it is intuitive. The customer support team that includes Nikhil and our account rep Sneha are the absolutely best. They get back to you quickly and are always helpful in making sure you have what you need. Sneha has gone out of her way to provide help, create reports for us, and walk us through different parts of the platform.

We use Ordway every day and the fact we were able to add notes into the system seamlessly and has been a game changer for us. Review collected by and hosted on G2.com.

The one thing I am not a fan of is their analytic reporting. It's a work in progress and while it will be great eventually, there are some bugs to work out. Review collected by and hosted on G2.com.

Ordway is amazingly easy to use and extremely flexible for all types of billing use cases. We have some complex deals and Ordway is able to handle them all. Also, it integrates with our other tools. All staff members are great to work with and extremely knowledgable; not only in the software, but billing best practices. Review collected by and hosted on G2.com.

A downside would be initial configuration, the implementation team will work with you until it's fully implemented to fit your use case. This is to be expected as billing is complex. But, again, the great implementation, customer success, and suport teams are there to support you. Review collected by and hosted on G2.com.

Revenue Recognition Reports

Credit Card Payment Interface

Supports complex requirements

VP Max was very helpful with configuration Review collected by and hosted on G2.com.

Would like to implement sales orders

Would like to implement sales tax Review collected by and hosted on G2.com.

Intuitive interface, easy to use and excellent support Review collected by and hosted on G2.com.

Collections notes are run on with no stamps Review collected by and hosted on G2.com.

The Ordway team are experts in SaaS billing and truly understand the complexity of various usage-based billing models. The Ordway solution provides tremendous flexibility to design and automate any billing plan we come up with in our Payments business including: complex tiered billing, minimum tiers and multi-service invoicing. Review collected by and hosted on G2.com.

We have had no issues with Ordway in the 2+ years working with them. Review collected by and hosted on G2.com.

Automates and streamlines our billing process. Saves us a lot of time at month-end. Review collected by and hosted on G2.com.

Would be useful to have automated summary journals for month-end Review collected by and hosted on G2.com.

Automation of usage-based billing with extreme flexibility on pricing plans. Automatic journal entry creation based on revenue recognition rules. Review collected by and hosted on G2.com.

Product roadmap items being addressed in future releases Review collected by and hosted on G2.com.

Ordway is a great platform that can be customizable to your company's billing needs. In addition, they are always receptive to feedback and building enhancements to their product from your feedback. Review collected by and hosted on G2.com.

As Ordway continues to develop and release new features, there can be some development bugs in new product offerings. They are resolved in a timely manner however. Review collected by and hosted on G2.com.

We've been able to create a tailored billing experience for our business using a rich set of features. The integrations to Salesforce and stripe have been especially helpful in creating meaningful automations and workflows that distribute the administrative work to avoid growing the billing team. Review collected by and hosted on G2.com.

Our business is complex and some of the nuances of what we need is not entirely covered by Ordway, but the team has been very helpful in thinking through creative solutions, which is great. Review collected by and hosted on G2.com.

The invoicing piece has been the most helpful for us - it took our manual creation of invoices to something that looks professional and way more automated. Review collected by and hosted on G2.com.

At first we struggled trying to fit our unique model into Ordway, but they never gave up and we got there. Review collected by and hosted on G2.com.