# OrderUp Reviews
**Vendor:** OrderUp  
**Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 13
## About OrderUp
Our software enables restaurant customers to order and pay from their phone. Diners scan a QR code, are brought to a digital menu where they can order food and drinks. Once ordered, the food &amp; drinks are brought to their table. Customers can continue to order throughout the meal, adding to their tab, and paying whenever they want. No more waiting for bills or waiting to order another round. For category, we probably belong with POS systems.




## OrderUp Reviews
  ### 1. OrderUp Makes Order Management Simple, Organized, and Time-Saving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akshay G. | Design And Development Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about OrderUp?**

OrderUp is simple and easy to use. It helps us manage orders smoothly, saves time, and keeps everything organized in one place, which makes daily operations more efficient.

**What do you dislike about OrderUp?**

Sometimes the app feels a bit slow, and a few advanced features or custom options are limited, but overall it works well for our needs.

**What problems is OrderUp solving and how is that benefiting you?**

OrderUp helps us manage and track orders in one place, reducing manual work and errors. This saves time, improves order accuracy, and makes our day-to-day operations more organized and efficient.

  ### 2. Complex, Inefficient and Usual

**Rating:** 0.5/5.0 stars

**Reviewed by:** Morven F. | Chief Marketing Officer, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about OrderUp?**

Its difficult to navigate. The platform lacks user friendlyness. Im excited to see the platform expand to countries like Dubai and Singapore. The only minor drawback is that occasionally the app is  a bit slow.

**What do you dislike about OrderUp?**

One aspect where OrderUp could improve is by providing a range of recycling tools that not currently be on my radar but useful for others who are environmentally conscious. Increasing usage of the platform contributes to keeping our world cleaner.

**What problems is OrderUp solving and how is that benefiting you?**

OrderUp solves our restaurants time management problems, in this paced industry.  It is great if they provided options for discovering eateries that are off the beaten path since this sometimes pose a problem when searching for new dining experiences.

  ### 3. App Glitches and Dining Restrictions

**Rating:** 2.5/5.0 stars

**Reviewed by:** Long M. | Analyst, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2023

**What do you like best about OrderUp?**

OrderUp provides a range of options that cater some household needs. OrderUp services and tools are not fine. It is good if they enlarge their services. Also, there are some issues with app performance being order errors occurring.

**What do you dislike about OrderUp?**

Eateries options are quite restricted making it difficult to explore dining experiences. The platform lacks customization features that allow users to personalize their orders according to their preferences.

**What problems is OrderUp solving and how is that benefiting you?**

OrderUp solves the difficulties of managing time in our schedules. It does not provide solution at all for ordering food and delivery. This waste the time resulting in impotent. It’s incompetence for our business.

  ### 4. order up is a great web to find small everyday tools.

**Rating:** 5.0/5.0 stars

**Reviewed by:** steven w. | Yard guy, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about OrderUp?**

Order up is like an online rumage and you can almost always find things you need on there. you can find garden tools on there to baby stuff. If we dont need somthing at our place anymore and its in very good shape and a very regular tool, Orderup is the web to go to.

**What do you dislike about OrderUp?**

Order up doesnt really have anything bad about it. You can simply not look for things and just scroll through it and youll always find things that you need around the house.

**What problems is OrderUp solving and how is that benefiting you?**

i can help with recycling tools that i dont have a use for and other people would just grab them without thinking about it. to me, it helps keep the world a bit cleaner if more people would use Orderup.

  ### 5. My genuine review about orderup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about OrderUp?**

It's user friendly interface makes my clients ease to use and apart from this I also like it's active customer support service as well as it's easy to learn for new staff.

**What do you dislike about OrderUp?**

Yet I don't find any such issue in it but yes I would like to see some more advanced inventory management features in future and I wish there have some better ways to input items for sale.

**What problems is OrderUp solving and how is that benefiting you?**

I'm new in business in which we are providing essential products to user. Firstly I feel quite hard like how I'll setup or add the product but this tool really helps me a lot. It's user friendly interface help me to grasp everything or every required information in a very little amount of time.

  ### 6. Great Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about OrderUp?**

With OrderUp, I am easily able to make food and beverage purchases for various companies and resteraunt around the world. It caters to businesses of all sizes and cuisine.

**What do you dislike about OrderUp?**

While OrderUp uses innovative technology and the use of QR codes to get users on the platform, it is difficult to differentiate them from other mobile food ordering businesses currently dominating the market.

**What problems is OrderUp solving and how is that benefiting you?**

OrderUp is making food and beverages purchasing significantly more easy for the user by allowing them to buy products specific to a restaurant through their platform.

  ### 7. Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikrant S. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about OrderUp?**

Orderup is a great service provider helping in building tools that support restaurants related to mobile table ordering, contactless payments, digital menus etc which helps decrease manpower support and also helps in lowering the cost

**What do you dislike about OrderUp?**

There is nothing to dislike about orderup as they are already providing required services and tools which is required in this modern era

**What problems is OrderUp solving and how is that benefiting you?**

They are providing online ordering platform without commission. They are helping restaurants to operate independently and profitably in order to provide better hospitality and eliminate cost

  ### 8. Enjoying Order Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah d. | Volunteer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about OrderUp?**

Very easy to navigate as a consumer. Great service and easy to use.

**What do you dislike about OrderUp?**

I really don't have any dislikes about OrderUp. We don't use it as frequency as we hoped, but for no fault of OrderUp.

**What problems is OrderUp solving and how is that benefiting you?**

Very helpful when we don't want to cook or pickup food

  ### 9. Best POS, Digital Menu App and Website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Munavvar M. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2023

**What do you like best about OrderUp?**

First the website is OrderUp.ai not .in or other because people are confused with it. I liked that this is free of cost for all restaurant owners in US or Canada.

**What do you dislike about OrderUp?**

Hope to see this website in other countries also, like Dubai, Shingapore and India etc.

**What problems is OrderUp solving and how is that benefiting you?**

Able to see digital menu at home with family and discuss about what to order at Home and then conclude what to eat.

  ### 10. Excellent customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tarannum A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about OrderUp?**

Best part is I really love their customer support and this can be bought in a good and reasonable pricing

**What do you dislike about OrderUp?**

I don't see anything to dislike for this product OrderUp

**What problems is OrderUp solving and how is that benefiting you?**

Benefits for ordering and managing Restaurants food and items and groceries as well. It's easy to use and manage and it has also user friendly user interface to use

  ### 11. Best food ordering service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danish K. | Senior Associate BPO (Interim Team Leader), Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about OrderUp?**

I like their delivery service because they are always deliver food on time and their delivery agents were also good in nature.

**What do you dislike about OrderUp?**

Sometimes app is wprking slow and the order getting canceled.

**What problems is OrderUp solving and how is that benefiting you?**

Orderup is providing best online food delivery service and it really help me because they provide the food next to the door on just one click from any restaurant.

  ### 12. New Online Order Service

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about OrderUp?**

easy to use, looks New than Uber and others

**What do you dislike about OrderUp?**

Not so popular, hence not many restaurants are on the order up

**What problems is OrderUp solving and how is that benefiting you?**

It helps me locate local eateries, which otherwise are difficult to find even on Google

  ### 13. overall good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about OrderUp?**

It's easy to use form an end user perspective

**What do you dislike about OrderUp?**

There's a lot of options available and user needs to know how to navigate

**What problems is OrderUp solving and how is that benefiting you?**

Allowing users to order



- [View OrderUp pricing details and edition comparison](https://www.g2.com/products/orderup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+05%3A34%3A15+-0500&secure%5Bsession_id%5D=5db63bdc-8707-451b-83e3-6ebda14f57aa&secure%5Btoken%5D=132e09daa9790c926e368aa377ae517ed6b9e732547302ce77f3946f9ac9ee8c&format=llm_user)

## OrderUp Features
**Restaurant App - Food Delivery**
- Restaurant order management
- Restaurant general setting
- Restaurant listings

**User App - Food Delivery**
- Payment processing 
- Real-time Order Tracking
- On-demand Food ordering

**Delivery App - Food Delivery**
- Driver Management System
- Driver Earnings and Payments
- Communication and Scheduling

**Admin App - Food Delivery**
- Customer Support 
- Centralized Dashboard
- Restaurant Onboarding and Management

## Top OrderUp Alternatives
  - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (391 reviews)
  - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews)
  - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews)

