--- title: Orderry Reviews meta_title: 'Orderry Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Orderry works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 16 scale: '5' date_modified: '2026-07-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Orderry Reviews **Vendor:** Orderry **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 16 ## About Orderry Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees. ## Orderry Reviews ### 1. Easy and straightforward system **Rating:** 4.0/5.0 stars **Reviewed by:** Natalie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Orderry?** What I like best is how easy and straightforward is the system, and things are really easy to find. Also, helps have clearer data of our services. **What do you dislike about Orderry?** What I dislike about Orderry is that it doesn't let you import data, like our fleet data. **What problems is Orderry solving and how is that benefiting you?** We were looking for something web-based, and easy to use. ### 2. Works well with Xero. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Orderry?** Love the integration with Xero, once you set it up the way the business needs it. Orderry works quite well. **What do you dislike about Orderry?** Can't put more then one work order for a customer, instead have to create 2 individual work orders for the same job, or create an invoice, which seems pointless when you can do it from a work order. **What problems is Orderry solving and how is that benefiting you?** Saves a lot of time when doing work orders and balancing our account with the connection to xero, will enable sms feature soon. ### 3. A great program for SMBs **Rating:** 4.0/5.0 stars **Reviewed by:** Scott T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Orderry?** Works for our industry (IT/electronic repairs), Xero integration, CRM is great **What do you dislike about Orderry?** A little overpriced, the site often refreshes while trying to fill in details, no sending end of month statements, invoicing vs work orders is difficult to get your head around. **What problems is Orderry solving and how is that benefiting you?** Less paperwork/data entry when compared to our previous system. Integration with Xero saves us time with accounting. ### 4. A great all-in-one business tool **Rating:** 4.0/5.0 stars **Reviewed by:** Scott T. | Electronic Technician/IT Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Orderry?** Integration with other apps, like Xero, nice interface and constant updates **What do you dislike about Orderry?** A little difficult to get used to, but great once you know how to use it. **What problems is Orderry solving and how is that benefiting you?** Tme management, job management ### 5. Orderry has helped our company become a well oiled, organized machine. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Orderry?** I really appreciate the real-time access and order processing. **What do you dislike about Orderry?** the updates can reorganize too much and require additional learning **What problems is Orderry solving and how is that benefiting you?** Orderry has helped us with connectivity between all of our shop locations, and has moved us from a paper and pencil order process to an internet based, real-time order process. ### 6. Brilliant CRM for phone repair business **Rating:** 4.0/5.0 stars **Reviewed by:** Mikey W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2023 **What do you like best about Orderry?** Great database functions and easy to search features. Love how it is tailored to my business, with the ability to edit forms and templates , makes it so much more personal. **What do you dislike about Orderry?** The more I use it, the more I understand it. So what I might've thought was annoying, is actually quite good. The pairing with some of the third-party apps took some time to work though. **What problems is Orderry solving and how is that benefiting you?** Bringing all my customer information into one place, means less time searching or duplicating accounts. Overall, keeping me more organised in less time - [View Orderry pricing details and edition comparison](https://www.g2.com/products/orderry/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A20%3A14+-0500&secure%5Bsession_id%5D=702fa22e-62ba-407c-827d-7a272bdd4aa5&secure%5Btoken%5D=720758ac66dc7005f48f9137e3f6383a4c6279c8f48b38cf5b640c5ac67ec0ea&format=llm_user) ## Orderry Features **Additional Functionality** - Parts Management - SMS Messaging - CRM - Scheduling - Customer Database - Inventory Management - Contact Database - Repair Tracking - Invoice Management - Appointment Management - Accounting - Service History - Electronic Payments - Vehicle Tracking - Activity Dashboard - Work Order Management - Transaction History - Generative AI - Maintenance Scheduling - Inspection Management - Inventory Control - Job Costing - Order Management - Third-Party Integrations - API - Employee Time Clock - VIN Decoder - Purchase Order Management - Labor Rates - Quotes/Estimates - Performance Metrics - Payroll Management - Gift Card Management - Customizable Reports - QuickBooks Integration - Reporting & Statistics - Cost Tracking - Multi-Location - Billing & Invoicing - AI Copilot - Progress Tracking - Time Tracking - Marketing Management - Appointment Scheduling - Customer History - Point of Sale (POS) - Reminders - Job Tracking - Labor Cost Reporting - VIN Lookup - Alerts/Notifications - Prioritization - Data Import/Export - Workflow Management - Electronic Signature - Vehicle Information - Employee Scheduling - User Management - Records Management - Communication Management - Estimating - Chat/Messaging - Document Management **Shop Management** - Estimates and Invoicing - Parts Purchasing - Inventory Management - Service Orders - Labor Tracking **Customer Management** - Self-Service Portals - Customer Profiles - Communication Tools **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Before the Job** - Calendar - Dispatch - Roles **Technician Tools** - Preventative Maintenance and Inspections - Task Alerts - Labor Times and Wire Diagrams **Service Management** - Field Scheduling - Ticketing - Customization and Macros - File Attachment - Estimates and Invoicing - GSX Integration **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **On the Job** - Employee Communication - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **Customer Management** - Repair Updates - Customer Portal **Business Management** - Multi-site Management - Point of Sale - Stock and Inventory - KPI Tracking and Reporting - Contract Management - Intake Management - Inventory Management - Document Management - Barcode/Label Management - Calendar Management - Contact Management - Receipt Management - Repair Tracking - Status Tracking - Warranty Tracking - Task Management - Email Management - Job Management - Employee Management - Invoice Management **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating **Additional Functionality** - Backup and Recovery - Electronic Payments - Purchasing & Receiving - Estimating - Data Import/Export - Repair Tickets - Mobile Alerts - File Recovery - AI Copilot - Customizable Branding - Alerts/Notifications - Electronic Signature - Reporting/Analytics - Multi-Location - CRM - Generative AI **After the Job** - Reports - Analytics - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Orderry Alternatives - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) - 4.8/5.0 (746 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (489 reviews)