The UI is very intuitive. Easy to onboard new partners. Support has been top notch. Review collected by and hosted on G2.com.

The site could be more mobile friendly.

There should be more options for user access/email notifications Review collected by and hosted on G2.com.

Quick Response and the focus they put on adjusting their product timelines to cusotmer needs (EDIFACT) Review collected by and hosted on G2.com.

Some of the UI/UX is inefficient and something I'd like to see improved Review collected by and hosted on G2.com.

Mapping and Replacement Rules

At a glance ability to see EDI by partner, transaction type of order

Diagnosing EDI issues

Retriggering EDI

Ease of integration and implementation

Customer service is excellent Review collected by and hosted on G2.com.

The partner portal function will never be widely adopted - We end up doing all of the onboarding, trade requests and setup for our partners Review collected by and hosted on G2.com.

I've been using Orderful for our EDI needs for several months, and I can confidently say it's been a great experience. Their user-friendly web service platform is simple compared to many other platforms, provides levels of automation, and can allow the most inexperienced EDI user a positive experience allowing business to meet EDI requirements many retailers have. Review collected by and hosted on G2.com.

They are still some features that they are working through, but they have a road map and continue to expand the offering and support. Review collected by and hosted on G2.com.

The people. Scott and Alex have been absolutely amazing to work with. They work great with our internal teams, and are also extremely friendly, helpful, and knowledgeable when dealing with our clients and their retailers. Review collected by and hosted on G2.com.

As a relatively new partner, I'm still a little lost as to how Orderful helps us decrease our onboarding time as we haven't really seen the benefits of this just yet. Very eager to see how this metric progresses as we onboard new merchants and retailers though.

The response time from Orderful hasn't been the greatest as of late either. Review collected by and hosted on G2.com.

Easy, efficient, fast to implement. Good consultant. Review collected by and hosted on G2.com.

The lack of direct integration to NetSuite Review collected by and hosted on G2.com.

I have been working with EDI service providers for decades. Orderful has developed, from the ground up, a very high quality system to accommodate our EDI requirements. The Orderful team is extremely responsive during our implementation of new partners AND the support is also very responsive. Review collected by and hosted on G2.com.

We using an ERP connector to Orderful that lacks some documentation, however given their responsiveness this is not a big problem but it would be nice more detailed guidance via documentation. Review collected by and hosted on G2.com.

I manage it internally, It was a better experience than deal with SPS Review collected by and hosted on G2.com.

I had to do more work than I anticipated, the full supported solution didn't really gave me what I was expecting Review collected by and hosted on G2.com.

The onboarding experience was great with Orderful. EDI implemenation is a pain, and Orderful translates EDI documents into digestible json documents with familiar REST concepts. The initial implementation can be daunting, but the Orderful team is always there for your support. We've onboarded two partners and a third coming soon, with relative ease. You can send them requirement documentation and they parse through those documents for you so you can test easily. It integrates with our system well and we send documents everyday with Orderful. Review collected by and hosted on G2.com.

When we were initially implementing, the keys that were translated from X12 documents didn't make a lot of sense. However, the Orderful support team were able to walk me through some steps to make the transition easier. I think they can improve on making keys more friendly for developers that are not too familiar with EDI. Review collected by and hosted on G2.com.

Orderful is a game changer in the EDI world and I believe Orderful will make all of the other cumbersome and old EDI platforms out of business. I have gone through 3 EDI implementations, and burned twice. Orderful was our 4th and last implementation. Their implementation team and customer service team are top notch, resulting a much much shorter implementation time for a new trading partner. The implementation was straight forward and adding additional partners is never a problem (there is no need to sign a new contract for any additional partner). Enough said, the proof is in the pudding. Give Orderful a try, as you are already lost (especially hair) when using other EDI platform. Review collected by and hosted on G2.com.

None that I can think of. That almost never happen when dealing with a software company. Review collected by and hosted on G2.com.