Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Orderful - making EDI a bit easier and giving you more control"
4/5
What do you like best about Orderful EDI?

I like that Orderful has features that enable you to have control over your data flow.

I like how simple Orderful is once you get familiarized.

Support is responsive. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

We have met a few times with Orderful with recommendations for upgrades and they have responded sounding disappointed in the state of their product, saying they'll get this fixed in a "hotfix" urgently. Many months later we are in the same spot with no updates. Review collected by and hosted on G2.com.

Response from Will Kuffel of Orderful EDI

Thanks for sharing this honest feedback. We're glad to hear the control, simplicity, and responsive support have been valuable. I’ve raised the delays on the fixes with our product team so we can get things moving.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Good product, but not as expected"
3.5/5
What do you like best about Orderful EDI?

> simplifies EDI integration

> easy to work with implementation people Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

> unintuitive EDI to JSON translations

> no ability to consolidate different EDI transactions into a common JSON for similar EDI types

> minimal features Review collected by and hosted on G2.com.

Kyle J.
KJ
Kyle J.
CTO
Mid-Market (51-1000 emp.)
"To e Orderful platform allows us to modernize our EDI infrastructure and workflows."
5/5
What do you like best about Orderful EDI?

The way they have simplified the connection to trading partners as well as the translation/standardization pf EDIessages though a rest API. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

The error handling could be improved and more info could be exposed through the API. Review collected by and hosted on G2.com.

Response from Will Kuffel of Orderful EDI

Thanks for the kind words Kyle! Glad the API is making EDI easier. I’ve passed your feedback on error handling to our product team so we can get adjustments in to future releases.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"EDI setup is a lot faster"
5/5
What do you like best about Orderful EDI?

Great for technical teams to setup EDI extremely fast. A great product that has put setup in our hands, rather than incumbent companies make the setup a black box and therefore we have no control over timelines. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

You have to be somewhat technical, as it is not purely UI drag and drop. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Initial Orderful review"
4/5
What do you like best about Orderful EDI?

It's an improvement to our previous EDI provider in that it's easier to view documents in a readable format. As well, the team has been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

Initially we had too many rules set up for some of our customers making it more difficult to onboard new customers. Review collected by and hosted on G2.com.

Response from Will Kuffel of Orderful EDI

Thanks for the thoughtful review! We're glad the team’s been great to work with and that viewing EDI docs is easier now. We’ve taken note of the early onboarding hiccups and will share this feedback with our onboarding team.

Jungmin H.
JH
Jungmin H.
Head of Product
Small-Business (50 or fewer emp.)
"Great EDI tool for EDI experts"
4/5
What do you like best about Orderful EDI?

Easy to onboard a new customer and maintain it. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

You need engineers pretty familiar with EDI in general along with strong backend knowledge. Review collected by and hosted on G2.com.

Louis-André B.
LB
Louis-André B.
Chargé de projet en amélioration continue
Mid-Market (51-1000 emp.)
"Orderful - Breaking the mold of a legacy system"
4.5/5
What do you like best about Orderful EDI?

EDI systems are extremely complex. Most of the knowledge to use and adopt EDI is often hidden by mega

corporations in the industry to make you have to go through them and pay high fees in the process. Making it really hard as a small/medium size business to integrate by yourself. Orderful breaks that barrier.

EDI technology is old, very old. We went looking for an alternative way to integrate with our customers via EDI, Orderful offers an API based solution, bringing as much modernism as possible to this legacy system.

Customer support responds quickly and as always been helpful with our requests. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

Orderful's solution makes it way easier, but an EDI integration will still be complicated. To build the automated integration between our ERP and Orderful, we still had to invest significant dev time. Knowledge about EDI segments is still absolutely required. (I think they offer different services that might mitigate this point)

Not enough details or help is given in the integration regarding the meaning of certain EDI segments. We were many times left confused with a not so helpful description or a requirement. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A Cloud-Based Solution That Got Us Over the Line"
5/5
What do you like best about Orderful EDI?

We chose Orderful as our EDI provider primarily because of its cloud-based nature, eliminating the need for a dedicated server. This flexibility was a big advantage for us, allowing for a more streamlined and modern approach to EDI integration.

Overall, the process had its challenges EDI is never completely smooth sailing but I would attribute most of the bumps to the complexities of EDI itself rather than to Orderful. Throughout the process, the Orderful team was helpful and proactive, assisting us in getting everything over the line. Special thanks to Ronak.

If you’re looking for a cloud-based EDI solution that removes some of the traditional pain points of server-dependent systems, Orderful is a solid choice. Would recommend! Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

Customer onboarding and training was lacking, had to hire a consultant to onboard our business. Review collected by and hosted on G2.com.

Dheeraj M.
DM
Dheeraj M.
Principal Solutions Architect
Internet
Enterprise (> 1000 emp.)
"Modernizing Order booking with Orderful EDI for the SaaS world"
4.5/5
What do you like best about Orderful EDI?

Ease of use, cloud-native SaaS platform, Facilitates faster partner onboarding with reduces integration complexities and provides real time visibility to the transactions. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

Meets our needs and helped build a scalable solution Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Effective and flexible tool for managing EDI connections/transactions"
4.5/5
What do you like best about Orderful EDI?

The team enjoys the flexibility & ease of use Orderful provides our users. Review collected by and hosted on G2.com.

What do you dislike about Orderful EDI?

Error messages can be difficult to understand at times and require more analysis than necessary to diagnose/correct. Review collected by and hosted on G2.com.

Response from Will Kuffel of Orderful EDI

Thank you for the feedback on our error messages. I've passed this feedback on to our Product Team to get on their roadmap.