I like using Order.co for ordering snack items for the before and after care school site. The setup was easy, which made the transition smooth for my team. Review collected by and hosted on G2.com.
I find canceling items on Order.co to be problematic. Review collected by and hosted on G2.com.
The consolidated invoices and NetSuite integration has contributed to saving resources and time and positively impacted many departments and roles within the organization. Review collected by and hosted on G2.com.
When encountering order issues, the response is slow and not always fixed correctly. Additionally, more than once, when there's been a software update, we've had issues with information, or functions temporarily lost or not accessible. Review collected by and hosted on G2.com.
Thank you for sharing your feedback and for highlighting the impact Order.co has had on reducing manual invoices and errors — we’re thrilled to hear it’s saving your team time and resources.
We also appreciate your candor regarding the challenges you’ve experienced with order issues and software updates. Your feedback is extremely valuable, and we’re continuously working to improve response times and ensure updates are as smooth as possible. I'd recommend connecting with your account manager to make sure your team has the support needed to resolve them quickly.
Thanks again for taking the time to share your experience and for being part of the Order.co community.
The Order.co platform is very easy to use for our staff. We work hard to management budgets and this platform allows us a great overview of local spending, commonly ordered items, consolidated billing, and great customer service. Review collected by and hosted on G2.com.
Order processing can be hard with limited staffing at peak times. Review collected by and hosted on G2.com.
The ease of using the google plug in and the fact that we do not have to create our own accounts. Also, the ease of integrating our current accounts into the ordering process. Review collected by and hosted on G2.com.
Sometimes there are no updates on our orders and sometimes it is hard to narrow down a response from the customer service. Maybe a phone number for a direct person would help? Review collected by and hosted on G2.com.
Hi! Thank you for sharing your feedback. We’re glad to hear that the Google plugin and integration with your current accounts are making ordering easier, and that Order.co is helping reduce the need for additional headcount.
Regarding updates on orders, the information we display depends on what suppliers provide, but we’re making it even easier to access and track that data through our AI Command Center, which brings all the insights into one place. I'd encourage you to check it out - hopefully it helps!
We appreciate your feedback and are glad to support your team in simplifying the purchasing process!
See how Order.co improvedI like that Order.co is user friendly, with favorable credit and payment terms. I also enjoy all the insightful webinars they host. Review collected by and hosted on G2.com.
I wish I could see the impacted budget on an order approval page and would like even more favorable credit and payment terms. Review collected by and hosted on G2.com.
Ease of use, good customer service, prompt responsiveness. Review collected by and hosted on G2.com.
Sometimes there are things out of stock that are not notated when ordering. Review collected by and hosted on G2.com.
Hi Christina! Thank you for sharing your feedback. We’re glad to hear that Order.co’s ease of use, customer service, and responsiveness are helping make your ordering process smoother.
Regarding out-of-stock items, we understand how important that visibility is. You can work with our team to turn on sourcing options, which helps identify alternatives when a vendor is out of stock, ensuring your orders are fulfilled seamlessly.
We appreciate your feedback and are happy to support you in consolidating all your inventory ordering in one place!
Order.co's customer service provides fast results. Review collected by and hosted on G2.com.
Sometimes the crackers are crushed and the orders take a long time to arrive. Review collected by and hosted on G2.com.
I'm Finance Department and I like the online access to all of our account info. Review collected by and hosted on G2.com.
There is no way to sort invoices by Invoice #. The location codes are not sortable ither. Paying bills would be easier if codes were sortable. Better yet it would be better to have location name and be able to sort that way Review collected by and hosted on G2.com.
Website is easy to use. Website not cluttered. Digital credit card. Easy login. Review collected by and hosted on G2.com.
Cannot add international bank account. Not sure a second US bank can be added. Not enough time to pay via ACH or wire. No phone help. email takes too long. Does not retain invoice copies from the vendors. I don't know about the 10099 reporting. Review collected by and hosted on G2.com.
I like the simplicity and the ability to add multiple stores to the account and make it a one-stop shop. I also love the browser extension to be able to add things to it more easily Review collected by and hosted on G2.com.
Nothing - it's easy to use there isn't anything I dislike about it Review collected by and hosted on G2.com.