Orchestry has done wonderfully well with standardizing cross-departmental communication flows. The visual workflow builder is simple to use to map the complicated processes that previously required a never-ending email chain. I especially like its approval features, whereby the work does not get lost in case the team members are absent. Review collected by and hosted on G2.com.
The preliminary integrations with our more niche software were also set up a little longer than we had expected. I also hope that more templates of international regulatory processes are pre-built since we tend to create them by ourselves. The mobile application may also be more user-friendly in terms of a fast status check. Review collected by and hosted on G2.com.