Daniel B.
DB
Daniel B.
Production manager
Small-Business (50 or fewer emp.)
"Meets formal tracking needs but poor UI and shifts formatting"
3.5/5
What do you like best about Orcanos?

It meets QA needs for tracking official documents and versions.

Allows multiple managers to look over protocols and sign simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Files when uploaded often have links and formatting changed from how they looked and worked in normal Microsoft Word.

Also it is not easiest to find protocols if don't know the exact name Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Solid QA Document Management"
4.5/5
What do you like best about Orcanos?

SSO is the best part enabling quicker access, clear understanding of which documents are required for sign off. Fast metrics on how compliant employees are at signing off on documents. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Documents can be difficult to find unless you understand the filing system. It would be great if there was a way to compare previous versions and current versions to understand updates to SOPs and other docs. Review collected by and hosted on G2.com.

Or E.
OE
Or E.
QMS Analyst
Mid-Market (51-1000 emp.)
"Orcanos Implementer in our company, QMS analyst in Scopio Labs."
4/5
What do you like best about Orcanos?

Orcanos' automation helps to keep track of users' tasks. the dashboard clarifies the current situation of the company. Orcanos solves a lot of problems in our manual QMS system. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Not all features that we currently use in our company are available in Orcanos - for example - signing templets of forms. Review collected by and hosted on G2.com.

Chen L.
CL
Chen L.
R&D Engineer
Small-Business (50 or fewer emp.)
"I use the Orcanos as an R&D Engineer in a medical company inserting data & analyzing it after."
4.5/5
What do you like best about Orcanos?

I like it because it is very intuitive and user friendly, you can shape it for your liking. Each field you set can be used for analysis after, external files uploading the data is very easy . Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

It's a great product but it has limited number of fields availabe, it can not do math equations like (avarage, STDEV), qustions in the dashboard that a local computer makes appear on all users. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Good service, some product limitations"
4/5
What do you like best about Orcanos?

Our service experience was helpful and the helpdesk and Yuval was available in our time zone and worked to try to find different solutions to implement our QMS processes. A number of the training modules were also helpful for understanding the basics of Orcanos. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

The more advanced training modules are not always well-written and can be confusing. The system itself also has some seemingly arbitrary limitations to how the database can work which require finding workarounds as opposed to implementing the most straightforward process. Review collected by and hosted on G2.com.

Verified User in Nanotechnology
TN
Verified User in Nanotechnology
Small-Business (50 or fewer emp.)
"Unstable, poor UX, steep learning curve, bad search functionalities"
1/5
What do you like best about Orcanos?

That there's an interface for editing information by my less tech-savvy colleagues (after they had some training). Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Can't find anything. Many bugs. Links break. Review collected by and hosted on G2.com.

Response from Omri Geva of Orcanos

Dear customer,

I am Omri Geva, Customer Success Manager at Orcanos. I am sorry to hear that your experience with Orcanos has not been the best.

We take all users' feedback seriously. Your satisfaction is most important to us, and we wish to improve your experience, so I thought to offer the followings:

1) Let's have a one-on-one session with our success team, as I'm sure they will be able to show you around and assist in filling the gaps.

2) Bring you onboard to be one of the first to see Orcanos' new and improved interface. I am sure you will feel the difference and gain more value from Orcanos.

3) We would like to invite you to be a part of our future roadmap focus group.

I would appreciate the opportunity to hear your feedback and come up with a plan to help you increase your value and satisfaction with Orcanos.

You are welcome to connect with me via omri.geva@orcanos.com to schedule a convenient time for us to meet.

I am looking forward to hearing from you soon.

Omri Geva

Verified User in Medical Devices
IM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Organization of the QMS on a higher level"
4.5/5
What do you like best about Orcanos?

It organizes the QMS on a higher level. Therefore, it reduces the work time on several activities. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

The beginning of the implementation is a little bit tricky. However, the customer service is excellent and always ready to help. Review collected by and hosted on G2.com.

TC
Thomas C.
Principal Design Quality Engineer
Small-Business (50 or fewer emp.)
"Orcanos has every Quality module and is easily customized for your use"
4/5
What do you like best about Orcanos?

The customization of the system is what I like best from Orcanos. I have used multiple other systems, and this one was the easiest to build forms and process flows within. Instead of being held to the system's standard setup with multiple fields that will never be used, the organization can decide what is right for them. Also, the ability to create custom process flows with different levels of approval and exclusions was pretty straightforward after using the Orcanos Academy. Even the support from the Orcanos team has been great while trying to expand our Quality System with different modules. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

There are a couple of limitations, such as the number of free text fields available to use and character limits on exports that I wish were a little higher. It hasn't caused any issues but we have some large forms for Quality Activities that use up a majority of our limits. Review collected by and hosted on G2.com.

Liat W.
LW
Liat W.
quality engineer
Mid-Market (51-1000 emp.)
"Using the Orcanos system"
5/5
What do you like best about Orcanos?

The system is very user-friendly, and the staff explains fluently and clearly how to use it and also assists to adapt the system to the needs of the company. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Took some time to figure out as an administrator to navigate between system parts and change, it's a bit unintuitive

It is advisable to try to find a way to change fields and create in a slightly faster way Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Incredibly adaptable system with unlimited possibilities requires time and resources to implement."
4/5
What do you like best about Orcanos?

The system is adaptable and can be customized to the needs of the company.

The system can grow with the company.

It provides solutions that other systems do not have such as design traceability and eForms.

I have created incredible solutions for certification of employees, incoming inspection, training, nonconformity, CAPA, complaint handling, customer training, ECO and more.

Multiple modules that can be implemented gradually based on company status.

The implementor I work with is absolutely amazing and the customer support is good and they are readily willing to help and provide a solution to all problems.

Total customization of control of user access to the system.

Allows for electronic signatures of employees and outsourced tasks of suppliers, subcontractors and more. Review collected by and hosted on G2.com.

What do you dislike about Orcanos?

Requires time and resources to implement and is not plug and play.

Due to it's abilities which are beyond many other systems the price is high.

The system is not particularly fast. Review collected by and hosted on G2.com.