Verified User in Design
AD
Verified User in Design
Enterprise (> 1000 emp.)
"The right DAM for a large asset library and various stakeholder segments"
5/5
What do you like best about Orange Logic?

Orange Logic's customizations and the ability to handle a large and complex array of assets (particularly images and video) accross a wide array of stakeholders with various levels of requirements/permissions made it the right fit for our creative organization. Our day-to-day requirements include facilitating access to 10,000+ assets with different types of rights/usage and expirations across our in-house team, internal users, external partners, agencies and more. The search capabilities and machine learning are critical to our ability to source the right files in a volume of files that would be impossible to navigate solely from a folder structure. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

The Vanilla UI of the DAM is fairly basic and while the ability to customize is robust, a more modern UI/UX experience in the admin areas would be nice. Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"Robust, powerful DAM system tailored for our needs"
4.5/5
What do you like best about Orange Logic?

Orange DAM is a robust, user-friendly platform that offers administrators and users a variety of options to manage and present data and assets. It's intuitive and simple to learn without extensive training and can be customized for any need. The implementation team was helpful, customer support is very responsive, and regular updates keep stakeholders up to date. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

I would like more flexibility as an administrator to manage some customizations independently. Also, I would like more control over reports, incleading creating custom reports based on specific criteria for our individual needs. I’d also like a clearer understanding of AI features and updates. Review collected by and hosted on G2.com.

PATRICK G.
PG
PATRICK G.
Associate Creative Director
Mid-Market (51-1000 emp.)
"A Universe of DAM Possibilities"
4.5/5
What do you like best about Orange Logic?

The abundance of tools, permissions and possibilities make the OL DAM elite. Our team relies heavily on fast workflows and collaboration the the OL DAM can keep up with in our daily projects. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

The onboarding is a bit overwhelming, but OL has since created some helpful tools like Orange University and amazing customer service. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Suits our complex needs"
4/5
What do you like best about Orange Logic?

We have been using Orange Logic for a very long time and for our extremely complex organisation it's hard to know what else would work to our bespoke needs. Even then it feels like we barely scratch the service of what is possible with this software. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

The cost of any core part of our business is more of an issue than ever these days and often comes into question by the powers that be who would prefer an off the shelf DAM but i think for what we need it's worth it. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Enterprise DAM - A solution for all your teams"
5/5
What do you like best about Orange Logic?

For years I've worked in organizations using departmental DAMs for individual teams, Orange Logic solves the problem of how to manage the needs of various teams with unique workflows, in one DAM environment. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

Onboarding new user is always tedious with such an enterprise solution, but new training programs Orange Logic has lauched have really helped eliminate this problem. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
Digital Archivist
Mid-Market (51-1000 emp.)
"A great DAM"
4.5/5
What do you like best about Orange Logic?

Orange DAM can be customized for any need and is user friendly. The implementation team was helpful and provided excellent support. The customer support team is very responsive. The regular updates ensure that stakeholders never fall behind. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

As an administrator, I would like to be able to do some of the customizations on my own. I appreciate the excellent customer support but at times, I wish I could do some tweaks without bothering them. Review collected by and hosted on G2.com.

Response from Dan Savickas of Orange Logic: Orange DAM

Thank you for your feedback! We completely understand the desire to handle configurations independently. User experience is a top priority for us, and we're currently building out our product management teams with that goal in mind. Our focus is to empower users to do what they need, when they need to, without relying on customer support. We're developing features that make configurations more accessible for admins like you. We appreciate your input.

KD
Kimberly D.
Mid-Market (51-1000 emp.)
"Powerful product, great people!"
4.5/5
What do you like best about Orange Logic?

Orange DAM is powerful product, with robust and practical tools for metadata schemas, art, workflow, and more. We particularly appreciate the Creative Cloud integration, and the ability to mark-up art (and share it) within the DAM. From the development team to support to customer success, we have had a partner every step of the way with Orange DAM. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

There are almost too many features and ways to customize! :) Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Enterprise (> 1000 emp.)
"Valuable Company Tool!"
4.5/5
What do you like best about Orange Logic?

We are a global company that includes our Corporate HQ and multiple Regional offices, each creating various marketing assets. Having OL DAM on board has allowed us to organize, tag for easy searching and share 1000's of marketing assets globally. Another great feature I love is the version control where you are able to see previous versions of an asset and date it was uploaded.

For many years, our assets were stored on a traditional server which was less than ideal. The tool saves our teams a lot of time and is highly customizable so you're able to set up and organize the way you want it. The knowledgable project managers will guide your team through the set up process so you utilize the tool to whats best for your organization. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

We are interested in integrating the tool with a 3rd party application. We found out a specific one we would like requires additional SaaS fees. Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"Great DAM, great service"
4.5/5
What do you like best about Orange Logic?

OrangeDAM is a great, robust DAM that provides its users and administrators lots of different options to manage and present data and assets. It's very user-friendly, is easy to pick up without much training, and their support staff has been incredibly responsive to our needs. The Orange Logic team have been around to answer our questions and concerns regarding implementation, daily use, and have just been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

The system is robust and quite powerful, but there is a learning curve involved with using OrangeDAM on the back-end. The documentation covers most of what we need, though there are times when we've had to consult with their operations and support staff because our issues aren't covered. Review collected by and hosted on G2.com.

Response from Dan Savickas of Orange Logic: Orange DAM

Thank you for your feedback! We’re glad to hear you find the system robust and powerful. We understand that there can be a learning curve, especially on the back-end, and we want you to know improving the user experience is a top priority for us. Our product management team is actively working to make our product intuitive and make it easier for users to find solutions on their own. In the meantime, our learning team is expanding documentation to cover more scenarios and reduce the need for external support. Your input helps us get there!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Highly customizable DAM"
4.5/5
What do you like best about Orange Logic?

The system is highly customizable to my organization's needs. Aside from the essential features to run the DAM, the administrators are able to manage the system without excessively relying on Orange Logic support. This saves a lot of time for both parties. Implemention of the DAM was easy for our organization needs.

Ever since we've implemented the system in our organization, we have received very positive response from our uploaders and non-uploaders. The ability to add extra metadata to assets has certainly made an enormous difference in how much more efficient their workflows have become. Review collected by and hosted on G2.com.

What do you dislike about Orange Logic?

Documentation was lacking, which made the learning curve for administrators steep. However, Orange Logic is improving in this area by increasing availability of documentation and creating training programs for administrators.

The wait time for tickets sometimes takes a while to get any updates. it can be very frustrating but our customer success manageris very helpful in providing an extra push to get issues resolved as soon as possible. Sometimes the answers to our questions are too simple and doesn't elaborate on why the answer is such.

Implementation of new features or modification to existing features are contigent on the number of hours available in our bucket of hours. These buckets are packages of hours that you use toward new feature developemtn or feature mofications. Sometimes the tickets are quickly dismissed as a potential projects that will use some of these hours. Review collected by and hosted on G2.com.