---
title: Oracle Utilities Opower Digital Self Service Reviews
meta_title: 'Oracle Utilities Opower Digital Self Service Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Oracle Utilities Opower Digital Self Service works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-02-24'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# Oracle Utilities Opower Digital Self Service Reviews
**Vendor:** Oracle  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About Oracle Utilities Opower Digital Self Service
Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.




## Oracle Utilities Opower Digital Self Service Reviews
  ### 1. Good tool for online presence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2018

**What do you like best about Oracle Utilities Opower Digital Self Service?**

I like that it encourages digital interactions and digital customer service

**What do you dislike about Oracle Utilities Opower Digital Self Service?**

Sometimes can feel clunky to use, received feedback from clients 

**What problems is Oracle Utilities Opower Digital Self Service solving and how is that benefiting you?**

Introducing new programs to clients


## Oracle Utilities Opower Digital Self Service Discussions
  - [What is Oracle Utilities Opower Digital Self Service used for?](https://www.g2.com/discussions/what-is-oracle-utilities-opower-digital-self-service-used-for)

- [View Oracle Utilities Opower Digital Self Service pricing details and edition comparison](https://www.g2.com/products/oracle-utilities-opower-digital-self-service/reviews?open_modal_url=%2Fproducts%2Foracle-utilities-opower-digital-self-service%2Fwishlists%3Fhost_path%3D%252Fproducts%252Foracle-utilities-opower-digital-self-service%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A01%3A09+-0500&secure%5Bsession_id%5D=d54c5d02-80f6-42b3-bbf2-af0ea99b3a64&secure%5Btoken%5D=4368c02b876d22e97e502534bdb85715d73f978dbabcf146e43efba332abc42e&format=llm_user)

## Oracle Utilities Opower Digital Self Service Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top Oracle Utilities Opower Digital Self Service Alternatives
  - [Customer Information System](https://www.g2.com/products/customer-information-system/reviews) - 3.5/5.0 (1 reviews)
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews) - 5.0/5.0 (2 reviews)