# Top 10 Oracle Utilities Customer... Alternatives & Competitors (15)4.6 out of 5 While Oracle Utilities Customer Care and Billing Solutions is a leading solution in Utilities’ Customer Information System (CIS), it's frequently compared with similar tools that offer different strengths. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Oracle Utilities Customer Care and Billing Solutions is [TrueBill](https://www.g2.com/products/truebill/reviews), rated ~3.7 stars on G2 from 3+ reviewers. It is frequently praised for scalability and ease of use. Other well-known alternatives to Oracle Utilities Customer Care and Billing Solutions are: - [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews) – known for features and integrations (G2 star rating ~5.0) - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) – highly rated for scalability and functionality (G2 star rating ~4.8) - [Smartflex](https://www.g2.com/products/smartflex/reviews) – offers efficiency and productivity improvement (G2 star rating ~4.8) - [MECOMS Customer Management](https://www.g2.com/products/mecoms-customer-management/reviews) – best suited for teams that need features and ease of use (G2 star rating ~0.0) Browse top options below. Based on G2 review data, Oracle Utilities Customer Care and Billing Solutions is most commonly used in industries like [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Tax & Revenue Collection Software](https://www.g2.com/categories/tax-revenue-collection). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Oracle Utilities Customer Care and Billing Solutions - TrueBill - SAP Utilities Customer Engagement - Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) - Smartflex - MECOMS Customer Management - Customer Information System - PayIt - Logics ## Top 10 Alternatives to Oracle Utilities Customer Care and Billing Solutions Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Oracle Utilities Customer Care and Billing Solutions stacks up to the competition, check reviews from current & previous users in industries like Utilities, Hospital & Health Care, and Oil & Energy, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4dd533fd7b50c9b8e28a21fdbd1125e1/truebill.png "Product Avatar Image") ](https://www.g2.com/products/truebill/reviews) [ TrueBill ](https://www.g2.com/products/truebill/reviews) By [TruePoint Solutions](https://www.g2.com/sellers/truepoint-solutions) [ 3.7/5(3) ](https://www.g2.com/products/truebill/reviews#reviews) Product Description Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/3e927524252026a11ef2b5e0aa372571/sap-utilities-customer-engagement.jpg "Product Avatar Image") ](https://www.g2.com/products/sap-utilities-customer-engagement/reviews) [ SAP Utilities Customer Engagement ](https://www.g2.com/products/sap-utilities-customer-engagement/reviews) By [SAP](https://www.g2.com/sellers/sap) [ 5/5(2) ](https://www.g2.com/products/sap-utilities-customer-engagement/reviews#reviews) Product Description Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/715063b95839f67b8d02bb1e81474d29/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud.jpg "Product Avatar Image") ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) [ Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.8/5(4) ](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews#reviews) Product Description Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/079b25fcf3e1bd2d55039de27910f6f2/smartflex.jpg "Product Avatar Image") ](https://www.g2.com/products/smartflex/reviews) [ Smartflex ](https://www.g2.com/products/smartflex/reviews) By [Open Intelligence](https://www.g2.com/sellers/open-intelligence) [ 4.8/5(15) ](https://www.g2.com/products/smartflex/reviews#reviews) Product Description Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business. Reviewers say compared to Oracle Utilities Customer Care and Billing Solutions, Smartflex is: Better at support Better at meeting requirements Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/ca551b9f99fbbe249ceccaf373d59a20/mecoms-customer-management.jpg "Product Avatar Image") ](https://www.g2.com/products/mecoms-customer-management/reviews) [ MECOMS Customer Management ](https://www.g2.com/products/mecoms-customer-management/reviews) By [Ferranti Computer Systems](https://www.g2.com/sellers/ferranti-computer-systems) Product Description With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0841d593a44c6275a5177b7a55d76853/customer-information-system.gif "Product Avatar Image") ](https://www.g2.com/products/customer-information-system/reviews) [ Customer Information System ](https://www.g2.com/products/customer-information-system/reviews) By [Cayenta Canada](https://www.g2.com/sellers/cayenta-canada) [ 3.5/5(1) ](https://www.g2.com/products/customer-information-system/reviews#reviews) Product Description Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/70795dc34252cf67040e804fd9191d01/payit-payit.jpg "Product Avatar Image") ](https://www.g2.com/products/payit-payit/reviews) [ PayIt ](https://www.g2.com/products/payit-payit/reviews) By [PayIt](https://www.g2.com/sellers/payit) [ 5/5(7) ](https://www.g2.com/products/payit-payit/reviews#reviews) Product Description PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/6615738c38bf0c7850b89c15e014d437/logics.png "Product Avatar Image") ](https://www.g2.com/products/logics/reviews) [ Logics ](https://www.g2.com/products/logics/reviews) By [Logics Solutions](https://www.g2.com/sellers/logics-solutions) [ 4.5/5(2) ](https://www.g2.com/products/logics/reviews#reviews) Product Description Logics is a utility billing and financial solutions software company. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/bfed248c52d367426710fddf529787b0/indra-incms.jpg "Product Avatar Image") ](https://www.g2.com/products/indra-incms/reviews) [ Indra inCMS ](https://www.g2.com/products/indra-incms/reviews) By [Indra](https://www.g2.com/sellers/indra) Product Description InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market. Categories in common with Oracle Utilities Customer...: [ Utilities’ Customer Information System (CIS) ](/categories/utilities-customer-information-system-cis) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/a9541fd736bf07c4b08b0d9ff28e26f1/umax-365.jpg "Product Avatar Image") ](https://www.g2.com/products/umax-365/reviews) [ UMAX 365 ](https://www.g2.com/products/umax-365/reviews) By [Itineris](https://www.g2.com/sellers/itineris) Product Description UMAX 365 is a connected, flexible customer information system built for today's utilities on Microsoft Dynamics 365. 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