Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Handling of Complex CRM Workflows"
4/5
What do you like best about Oracle Siebel?

It's ease of handling complex workflows related to our CRM needs Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Some of the mundane tasks also requires complicated user workflows Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful Functionality, but Expensive to Maintain and Feels Outdated"
1.5/5
What do you like best about Oracle Siebel?

It offers richer functionality and can support more complex use cases. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

It’s expensive to maintain and feels outdated, especially as more companies switch to cloud-native CRM platforms. Review collected by and hosted on G2.com.

Kate N.
KN
Kate N.
"Diverse Market Reach with Strong Support"
4/5
What do you like best about Oracle Siebel?

I like that Oracle Siebel has a great support system. The customer service is very responsive. It has drastically increased our sales. It was easy and not super time-consuming to set up. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Sometimes technology can be a bit laggy and I feel there could be more frequent updates. Review collected by and hosted on G2.com.

Gustavo r.
GR
Gustavo r.
ANALISTA DE RIESGO OPERATIVO
Accounting
Mid-Market (51-1000 emp.)
"Ideal for managing clients and patients in one place"
5/5
What do you like best about Oracle Siebel?

We use it as a CRM both for insurance client management and for patient tracking. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The price is high for small businesses, and it is also necessary to have other complementary solutions. Review collected by and hosted on G2.com.

Sunil B.
B
Sunil B.
Salesforce Architect
Computer Software
Enterprise (> 1000 emp.)
"Oracle Siebel Review"
5/5
What do you like best about Oracle Siebel?

The best thing about Oracle Siebel is that it is one of the best CRM tool which can be customized to a greater extent unlike other CRM Cloud applications. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The thing which I dislike about Oracle Siebel is that it has a steep learning curve and requires a lot workforce to utilize this tool. Also it is very costly for small enterprises. Review collected by and hosted on G2.com.

emma h.
EH
emma h.
Sleep Professional
Enterprise (> 1000 emp.)
"works well with a little patience"
4/5
What do you like best about Oracle Siebel?

has all products available for sale. has many options for creating activities and making notes. financing is integrated well. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

takes a long time to load between pages. has gotten better over time though. doesn't integrate well with other systems. if one step is missed, many error codes will happen. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Best experiencw"
5/5
What do you like best about Oracle Siebel?

The easy way to setup and work on the dailly vasis Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Nothing, i really like siebel it’s easy to work Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"I've never had an issue"
4.5/5
What do you like best about Oracle Siebel?

Seems to work as presented. I am an individual sales contributer. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

I can't think of anything I dislike becuase I'm nit sure what it is. I think its for payroll. Review collected by and hosted on G2.com.

Preeti A.
PA
Preeti A.
Data Integration Analyst Intern
Small-Business (50 or fewer emp.)
"Great user experience"
4.5/5
What do you like best about Oracle Siebel?

I appreciate its robust CRM functionality and scalability, which offers a great user experience by providing extensive customization options, making it adaptable to various business needs Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The user interface can feel outdated, and the complexity of configuration sometimes leads to a steep learning curve for new users Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Oracle system"
4.5/5
What do you like best about Oracle Siebel?

Very easy to assess and I feel it is most similar to SAP. I am using this platform for my daily usage. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Remember the step and there is no shortcut to create the Purchase Order (PO) or Sales Order (SO). Review collected by and hosted on G2.com.