MC
Meskat c.
Customer service
Enterprise (> 1000 emp.)
"Effective with Robust Security but Slow Loading"
5/5
What do you like best about Oracle Siebel?

I find Oracle Siebel effective for telecom customer account management, especially in keeping separate accounts and ensuring service security. I appreciate its high login standards, which enhance security. The initial setup of Oracle Siebel was easy. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

I find Oracle Siebel to be effective, but it's slow. It could definitely be faster, especially in terms of loading times. Review collected by and hosted on G2.com.

Jubaidur (Shiron) R.
JR
Jubaidur (Shiron) R.
Team Lead / Customer Experience (CX) Specialist
Mid-Market (51-1000 emp.)
"User-Friendly CRM with Minor PDF Delays"
5/5
What do you like best about Oracle Siebel?

I like Oracle Siebel for its ease of use and interactive UI, which makes quick customer interactions and easy fixes possible. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Sometimes under the billing, the PDF file doesn't open quickly, which sometimes delays customer interactions. Review collected by and hosted on G2.com.

Amr A.
AA
Amr A.
Summer Trainee
Construction
Mid-Market (51-1000 emp.)
"Effective in Customer Acquisition with Some Popularity Drawbacks"
4/5
What do you like best about Oracle Siebel?

I like that Oracle Siebel gives me access to a good number of customers for example I sell cosmetics so it can connect me with buyers Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Not very popular all over the world u can say 3 out of 10 people know about it Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Verified User in Computer Hardware
Small-Business (50 or fewer emp.)
"Siebel is easy to use!"
3.5/5
What do you like best about Oracle Siebel?

Ease of use, record keeping are great. I also liked the ability to track calls. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

As great as the product is, for a typical record keeping CRM it didnt feel like I was using that much of the product. Review collected by and hosted on G2.com.

Ceci M.
CM
Ceci M.
Property Operations Coordinator
Mid-Market (51-1000 emp.)
"Powerful, Customizable CRM—But Implementation Takes Time"
3.5/5
What do you like best about Oracle Siebel?

It’s highly customizable and provides robust, in-depth functionality for managing customer data, workflows, and analytics. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

It can feel a bit outdated, and implementing it often takes a significant amount of time and technical expertise. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy Access to Organised Customer Data"
4/5
What do you like best about Oracle Siebel?

Easy access to organised customer data!! Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

the interface could be better designed and integrated Review collected by and hosted on G2.com.

Penny T.
PT
Penny T.
Insurance Agent
Small-Business (50 or fewer emp.)
"Frequent Upgrades Mean More Tweaks to Learn"
2.5/5
What do you like best about Oracle Siebel?

It is one of our tools we use for daily business, anything that makes the job easier is always appreciated Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

changes and learning new tweaks when upgrades are done. Hasve enough to remember Review collected by and hosted on G2.com.

AA
Arionne A.
restaurant sales executive
Mid-Market (51-1000 emp.)
"Efficient Lead Organization, but Slow Connection"
4.5/5
What do you like best about Oracle Siebel?

I like Oracle Siebel for its easy search options and the ability to look up attachments from multiple users. It effectively categorizes all titles and provides a helpful page with a lot of information to learn how to operate it. The initial setup was very easy to connect, and I appreciate its pricing and ease of use, especially compared to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

It's slow when connecting to the internet. Review collected by and hosted on G2.com.

MM
Marie M.
registered nurse
Hospital & Health Care
Enterprise (> 1000 emp.)
"Essential, User-Friendly Solution for Healthcare Professionals"
5/5
What do you like best about Oracle Siebel?

This product is particularly effective in the healthcare field. It is user-friendly, which is important since we rely on it often at work. Integrating it into our daily routines is straightforward and seamless. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Nothing to complain about. It works just as it should and meets my expectations. Review collected by and hosted on G2.com.

Khushi K.
KK
Khushi K.
Proofreader
Small-Business (50 or fewer emp.)
"Strong, Stable CRM with Powerful Customization"
4/5
What do you like best about Oracle Siebel?

Strong CRM customization, stability core Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Complex UI and high maintenance overhead Review collected by and hosted on G2.com.