Amarveer S.
AS
Amarveer S.
Project manager
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Oracle the powerful CRM"
4/5
What do you like best about Oracle Siebel?

Security and no data restrictions makes it a good choice. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

No much interaction with 3rd party apps and technology is going little bit older.

With too much data it gets slow at time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"oracle siebel crm review"
4.5/5
What do you like best about Oracle Siebel?

usability, easy to config and easy to interface and integrate with other application Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

less functionalities compared to salesforce CRM Review collected by and hosted on G2.com.

EE
Enrique E.
Marketing
Small-Business (50 or fewer emp.)
"Customer CRM management"
3.5/5
What do you like best about Oracle Siebel?

Oracle benefits, artificial intelligence and transnational characteristics. Manage operations Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Application for GNU Linux Unity management system Review collected by and hosted on G2.com.

Padmanabha R.
PR
Padmanabha R.
Consultant
Mid-Market (51-1000 emp.)
"Oracle Cloud outclasses Oracle Siebel; Siebel was great for enterprise Internet v1, not current v3"
2.5/5
What do you like best about Oracle Siebel?

Siebel was/is #1 in defining CRM the business *and* technology. Every other product since Siebel to date is still aiming for that standard. Siebel is great for small, largely phone-dominant businesses if they can negotiate a low price. Oracle Fusion charts new standing on the shoulders of the giant Siebel. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

It ignored the continuance of Moore's Law into the 21st century, thus becoming expensive for the Internet of 21st century where compute and memory cost far lower than they did in the 1990s. Siebel Systems mis-forecast the speed and spread of worldwide Internet like most other systems/software producers of that time. Oracle tries to keep Siebel relevant by price however the technology is out of kilter with today's markets and internet. Review collected by and hosted on G2.com.

CM
Catie M.
Web Content Manager
"Oracle is reliable and robust!"
3.5/5
What do you like best about Oracle Siebel?

I like all the single sign on functionalities and the support team is very helpful Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Sometimes it is complicated to use, especially if you are a first-time user. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Very good platform to be in touch with customers"
4.5/5
What do you like best about Oracle Siebel?

Allow us to offer products and services to our clients or conduct marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Many options to follow to do some tasks. Review collected by and hosted on G2.com.

Muhammad S.
MS
Muhammad S.
Operations Manager
Mid-Market (51-1000 emp.)
"An Excellent Customer Relationship Management Suite, Cost effective and advanced features"
4.5/5
What do you like best about Oracle Siebel?

Oracle Siebel is very easy to use without any special training, it has almost all functions that you can expect for your business, such as customer database including all of information, name, address, contact, email, preferences, etc. It has easy implementation on any system and normally work smoothly without any issue. You can manage ongoing campaigns, sales, marketing, and almost all supply chain on a single click. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

On startup sometimes it take longer time which is irritating and time wasting, also face hanging issues when you frequently using different features, it might be due to system performance but it must have to be fixed as earliest possible, frequently submitted complaints to fix startup issues, but still waiting for the next positive update. Review collected by and hosted on G2.com.

Kenesha S.
KS
Kenesha S.
SR. Recruiting Specialist & Assistant Trainer
Mid-Market (51-1000 emp.)
"Used this on DirecTV campaign & it was an excellent experience"
5/5
What do you like best about Oracle Siebel?

Easy set up up & targeting account information for television services Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

There is nothing not to like about it really. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Siebel CRM best for customer data storage and reviewing information"
5/5
What do you like best about Oracle Siebel?

It shows whole data of a customer through its land line nber mobile number and Smart card. Provide so many ways to search data. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Some information stored on it can be removed or edit this makes trouble sometimes. Review collected by and hosted on G2.com.

Royce L.
RL
Royce L.
Product Manager: Dynamo
Enterprise (> 1000 emp.)
"Oracle Siebel is a software that provides CRM solutions makes things easier for your company."
5/5
What do you like best about Oracle Siebel?

Oracle Siebel offers a wide range of functions and doesn't require a lot of training as it is easy to work with. The best thing about it is its automated features. It helps you gain the trust of your customers and stores information. It is easy to implement and reaches a large number of audience. The support system is great and they know what they are doing as they respond with solutions in less amount of time. It keeps the customer data secure and safe. It provides the best sales and marketing services in the industry. It helps you manage multiple employees at one time. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The design of Oracle Siebel seems old fashioned and needs improvement. The server can be slow at time so it consumes a lot of time. The update can take a lot of hours so again it consumes a lot of time which can hinder productivity. The interface needs to be modern as the design looks outdated. Review collected by and hosted on G2.com.