--- title: Oracle Siebel Reviews meta\_title: 'Oracle Siebel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 467 reviews by the users' company size, role or industry to find out how Oracle Siebel works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 467 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Oracle Siebel Reviews & Product Details The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration. * * * Seller [Oracle](https://www.g2.com/sellers/oracle) Discussions [Oracle Siebel Community](https://www.g2.com/products/oracle-siebel/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 25 months [ View More Pricing Information ](https://www.g2.com/products/oracle-siebel/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-siebel/competitors/alternatives) ## User Insights Average based on 467 real user reviews. Implementation Time 6 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Oracle Siebel Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle E-Business Suite ](https://www.g2.com/products/oracle-e-business-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/6/2026 "Effortless Handling of Complex CRM Workflows" 4/5 What do you like best about Oracle Siebel? It's ease of handling complex workflows related to our CRM needs Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Some of the mundane tasks also requires complicated user workflows Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? It provides a high class CRM for large scale organizations and it is very helpful for us as it meets our complex needs related to a CRM Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 4/14/2026 "Powerful Functionality, but Expensive to Maintain and Feels Outdated" 1.5/5 What do you like best about Oracle Siebel? It offers richer functionality and can support more complex use cases. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? It’s expensive to maintain and feels outdated, especially as more companies switch to cloud-native CRM platforms. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? It has a mature data model and solid business rules. It’s relatively stable and, compared with cloud-based platforms, it’s easier to customize—even for some complex use cases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kate N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate N.") KN Kate N. 12/5/2025 "Diverse Market Reach with Strong Support" 4/5 What do you like best about Oracle Siebel? I like that Oracle Siebel has a great support system. The customer service is very responsive. It has drastically increased our sales. It was easy and not super time-consuming to set up. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Sometimes technology can be a bit laggy and I feel there could be more frequent updates. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? Oracle Siebel helps us reach a more diverse market and has drastically increased our sales. It also offers a great support system and responsive customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Gustavo r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gustavo r.") GR Gustavo r. ANALISTA DE RIESGO OPERATIVO Accounting Mid-Market (51-1000 emp.) 12/26/2025 "Ideal for managing clients and patients in one place" 5/5 What do you like best about Oracle Siebel? We use it as a CRM both for insurance client management and for patient tracking. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? The price is high for small businesses, and it is also necessary to have other complementary solutions. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? The possibility of centralizing customer information is very useful, as it facilitates access and management of data in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Sunil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil B.") B Sunil B. Salesforce Architect Computer Software Enterprise (\> 1000 emp.) 8/1/2025 "Oracle Siebel Review" 5/5 What do you like best about Oracle Siebel? The best thing about Oracle Siebel is that it is one of the best CRM tool which can be customized to a greater extent unlike other CRM Cloud applications. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? The thing which I dislike about Oracle Siebel is that it has a steep learning curve and requires a lot workforce to utilize this tool. Also it is very costly for small enterprises. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? With the use of Oracle Siebel, I am able to solve several challenges related to customer relationships and it also benefits to streamline the sales processes for my business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![emma h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "emma h.") EH emma h. Sleep Professional Enterprise (\> 1000 emp.) 5/14/2025 "works well with a little patience" 4/5 What do you like best about Oracle Siebel? has all products available for sale. has many options for creating activities and making notes. financing is integrated well. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? takes a long time to load between pages. has gotten better over time though. doesn't integrate well with other systems. if one step is missed, many error codes will happen. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? seeing full history of customer activities, products, and deliveries. helps to get a full detailed report of each customer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 9/30/2025 "Best experiencw" 5/5 What do you like best about Oracle Siebel? The easy way to setup and work on the dailly vasis Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Nothing, i really like siebel it’s easy to work Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? The way that I manage the tickets between client and company Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/11/2025 "I've never had an issue" 4.5/5 What do you like best about Oracle Siebel? Seems to work as presented. I am an individual sales contributer. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? I can't think of anything I dislike becuase I'm nit sure what it is. I think its for payroll. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? I think I use a different CRM. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Preeti A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Preeti A.") PA Preeti A. Data Integration Analyst Intern Small-Business (50 or fewer emp.) 10/22/2024 "Great user experience" 4.5/5 What do you like best about Oracle Siebel? I appreciate its robust CRM functionality and scalability, which offers a great user experience by providing extensive customization options, making it adaptable to various business needs Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? The user interface can feel outdated, and the complexity of configuration sometimes leads to a steep learning curve for new users Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? . Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 12/8/2024 "Oracle system" 4.5/5 What do you like best about Oracle Siebel? Very easy to assess and I feel it is most similar to SAP. I am using this platform for my daily usage. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Remember the step and there is no shortcut to create the Purchase Order (PO) or Sales Order (SO). Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? Help me to create the quotation and purchase order. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Oracle Siebel? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle Siebel ](https://www.g2.com/products/oracle-siebel/discussions/new) ![Sami M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sami M.") SM Sami Mohamed • Last activity over 6 years ago What language is Siebel written in? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/14743-what-language-is-siebel-written-in) MI Marco Indoni • Last activity almost 6 years ago What's the best way to practice the navigation in the software? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-the-best-way-to-practice-the-navigation-in-the-software) [ View all Discussions ](https://www.g2.com/products/oracle-siebel/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 25 months ### Average Discount 21% [ View More Pricing Information ](https://www.g2.com/products/oracle-siebel/pricing) Oracle Siebel Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-siebel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-siebel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_25766ae17f5460c7bbb9e5ff30ce6e4f/oracle-sales-cloud.png "Product Avatar Image") Oracle Sales Cloud 3.9/5(158) [ Compare Now ](https://www.g2.com/compare/oracle-sales-cloud-vs-oracle-siebel) ##### ##### Oracle Siebel Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/oracle-siebel/features) ## Work at Oracle? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/oracle-siebel/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ## Consulting Services for Oracle Siebel [ ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Accenture 4.2/5(107) ](https://www.g2.com/products/accenture/reviews) [ ![Deloitte Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [ ![NTT DATA Consulting Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NTT DATA Consulting Services") NTT DATA Consulting Services 4/5(10) ](https://www.g2.com/products/ntt-data-consulting-services/reviews) [See all Oracle Siebel Providers](https://www.g2.com/products/oracle-siebel/implementation) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What legal practice management software is most secure for client data?](https://www.g2.com/discussions/what-legal-practice-management-software-is-most-secure-for-client-data)[What platform integrates recruiting automation with ATS systems?](https://www.g2.com/discussions/what-platform-integrates-recruiting-automation-with-ats-systems)[What is the best live shopping software for a small ecommerce brand just starting with live commerce that needs something practical without a long setup process?](https://www.g2.com/discussions/what-is-the-best-live-shopping-software-for-a-small-ecommerce-brand-just-starting-with-live-commerce-that-needs-something-practical-without-a-long-setup-process) [What simple AR drawing and annotation features do AR collaboration tools offer that require zero field staff training?](https://www.g2.com/discussions/what-simple-ar-drawing-and-annotation-features-do-ar-collaboration-tools-offer-that-require-zero-field-staff-training)[What's the best batch management software for a small manufacturing shop that needs lot tracking and expiration dates?](https://www.g2.com/discussions/what-s-the-best-batch-management-software-for-a-small-manufacturing-shop-that-needs-lot-tracking-and-expiration-dates)[Pros and Cons Details](https://www.g2.com/products/oracle-siebel/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)