--- title: Oracle Siebel Reviews meta\_title: 'Oracle Siebel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 467 reviews by the users' company size, role or industry to find out how Oracle Siebel works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 467 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Oracle Siebel Reviews & Product Details The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration. * * * Seller [Oracle](https://www.g2.com/sellers/oracle) Discussions [Oracle Siebel Community](https://www.g2.com/products/oracle-siebel/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 25 months [ View More Pricing Information ](https://www.g2.com/products/oracle-siebel/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-siebel/competitors/alternatives) ## User Insights Average based on 467 real user reviews. Implementation Time 6 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Oracle Siebel Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle E-Business Suite ](https://www.g2.com/products/oracle-e-business-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More MC Meskat c. Customer service Enterprise (\> 1000 emp.) 5/6/2026 "Effective with Robust Security but Slow Loading" 5/5 What do you like best about Oracle Siebel? I find Oracle Siebel effective for telecom customer account management, especially in keeping separate accounts and ensuring service security. I appreciate its high login standards, which enhance security. The initial setup of Oracle Siebel was easy. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? I find Oracle Siebel to be effective, but it's slow. It could definitely be faster, especially in terms of loading times. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? I use Oracle Siebel for keeping separate accounts and ensuring their services are secure. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Jubaidur (Shiron) R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jubaidur (Shiron) R.") JR Jubaidur (Shiron) R. Team Lead / Customer Experience (CX) Specialist Mid-Market (51-1000 emp.) 5/6/2026 "User-Friendly CRM with Minor PDF Delays" 5/5 What do you like best about Oracle Siebel? I like Oracle Siebel for its ease of use and interactive UI, which makes quick customer interactions and easy fixes possible. The initial setup was also easy. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Sometimes under the billing, the PDF file doesn't open quickly, which sometimes delays customer interactions. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? I use Oracle Siebel for CRM, handling customer products maintenance, billing, and services. Its ease of use and interactive UI facilitate quick customer interactions and easy fixes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Summer Trainee Construction Mid-Market (51-1000 emp.) 5/3/2026 "Effective in Customer Acquisition with Some Popularity Drawbacks" 4/5 What do you like best about Oracle Siebel? I like that Oracle Siebel gives me access to a good number of customers for example I sell cosmetics so it can connect me with buyers Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Not very popular all over the world u can say 3 out of 10 people know about it Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? I use Oracle Siebel for marketing automation, solving the issue of finding customers and giving me access to a good number of them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Small-Business (50 or fewer emp.) 4/14/2026 "Siebel is easy to use!" 3.5/5 What do you like best about Oracle Siebel? Ease of use, record keeping are great. I also liked the ability to track calls. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? As great as the product is, for a typical record keeping CRM it didnt feel like I was using that much of the product. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? It is helping me track previous call, meeting, and email history easier. The performance of this program was great and provided great ROI for the pricing we were given. We didn't need to use support/onboarding when we had program. At the time of using the program, AI was not yet a thing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ceci M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ceci M.") CM Ceci M. Property Operations Coordinator Mid-Market (51-1000 emp.) 4/28/2026 "Powerful, Customizable CRM—But Implementation Takes Time" 3.5/5 What do you like best about Oracle Siebel? It’s highly customizable and provides robust, in-depth functionality for managing customer data, workflows, and analytics. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? It can feel a bit outdated, and implementing it often takes a significant amount of time and technical expertise. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? It has helped me manage customer data, workflows, and analytics more effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 4/15/2026 "Easy Access to Organised Customer Data" 4/5 What do you like best about Oracle Siebel? Easy access to organised customer data!! Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? the interface could be better designed and integrated Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? As a regular user, Oracle Siebel CRM helps centralise all customer and job information in one place, reducing the need to juggle multiple systems. It enforces structured workflows, which improves consistency and minimises errors. It also tracks all interactions, making follow-ups and handovers easier. For complex, multi-step jobs, it provides clear visibility and coordination across teams. Overall, it replaces manual processes and scattered information with a more organised, accountable, and efficient way of working. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Penny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Penny T.") PT Penny T. Insurance Agent Small-Business (50 or fewer emp.) 4/7/2026 "Frequent Upgrades Mean More Tweaks to Learn" 2.5/5 What do you like best about Oracle Siebel? It is one of our tools we use for daily business, anything that makes the job easier is always appreciated Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? changes and learning new tweaks when upgrades are done. Hasve enough to remember Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? they upgrade to stay current, just don't like having to relearn the programs Review collected by and hosted on G2.com. Show More 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite AA Arionne A. restaurant sales executive Mid-Market (51-1000 emp.) 12/9/2025 "Efficient Lead Organization, but Slow Connection" 4.5/5 What do you like best about Oracle Siebel? I like Oracle Siebel for its easy search options and the ability to look up attachments from multiple users. It effectively categorizes all titles and provides a helpful page with a lot of information to learn how to operate it. The initial setup was very easy to connect, and I appreciate its pricing and ease of use, especially compared to Salesforce. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? It's slow when connecting to the internet. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? I use Oracle Siebel to organize leads and contracts in my hotel, and it helps me track down info. It's easy to search options, look up attachments from multiple users, categorizes titles with ease, and provides a helpful info page. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MM Marie M. registered nurse Hospital & Health Care Enterprise (\> 1000 emp.) 12/19/2025 "Essential, User-Friendly Solution for Healthcare Professionals" 5/5 What do you like best about Oracle Siebel? This product is particularly effective in the healthcare field. It is user-friendly, which is important since we rely on it often at work. Integrating it into our daily routines is straightforward and seamless. Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Nothing to complain about. It works just as it should and meets my expectations. Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? documentation issues when it comes to customers that we cater. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Khushi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khushi K.") KK Khushi K. Proofreader Small-Business (50 or fewer emp.) 4/23/2026 "Strong, Stable CRM with Powerful Customization" 4/5 What do you like best about Oracle Siebel? Strong CRM customization, stability core Review collected by and hosted on G2.com. What do you dislike about Oracle Siebel? Complex UI and high maintenance overhead Review collected by and hosted on G2.com. What problems is Oracle Siebel solving and how is that benefiting you? It centralizes customer data and automates CRM workflows, improving efficiency, consistency, and customer service quality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Oracle Siebel? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle Siebel ](https://www.g2.com/products/oracle-siebel/discussions/new) ![Sami M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sami M.") SM Sami Mohamed • Last activity over 6 years ago What language is Siebel written in? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/14743-what-language-is-siebel-written-in) MI Marco Indoni • Last activity almost 6 years ago What's the best way to practice the navigation in the software? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-s-the-best-way-to-practice-the-navigation-in-the-software) [ View all Discussions ](https://www.g2.com/products/oracle-siebel/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 25 months ### Average Discount 21% [ View More Pricing Information ](https://www.g2.com/products/oracle-siebel/pricing) Oracle Siebel Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-siebel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-siebel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_25766ae17f5460c7bbb9e5ff30ce6e4f/oracle-sales-cloud.png "Product Avatar Image") Oracle Sales Cloud 3.9/5(158) [ Compare Now ](https://www.g2.com/compare/oracle-sales-cloud-vs-oracle-siebel) ##### ##### Oracle Siebel Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Reporting & Analytics Reporting Dashboards Forecasting [ View More Features ](https://www.g2.com/products/oracle-siebel/features) ## Work at Oracle? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/oracle-siebel/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ## Consulting Services for Oracle Siebel [ ![Accenture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Accenture") Accenture 4.2/5(107) ](https://www.g2.com/products/accenture/reviews) [ ![Deloitte Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [ ![NTT DATA Consulting Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NTT DATA Consulting Services") NTT DATA Consulting Services 4/5(10) ](https://www.g2.com/products/ntt-data-consulting-services/reviews) [See all Oracle Siebel Providers](https://www.g2.com/products/oracle-siebel/implementation) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What's the best PSA software for small businesses](https://www.g2.com/discussions/what-s-the-best-psa-software-for-small-businesses)[Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which Oracle PeopleSoft resellers support global payroll and multi-country compliance features for multinational organisations evaluating implementation partners?](https://www.g2.com/discussions/which-oracle-peoplesoft-resellers-support-global-payroll-and-multi-country-compliance-features-for-multinational-organisations-evaluating-implementation-partners) [Which database DevOps software is best for teams managing database changes across development, staging and production environments automatically?](https://www.g2.com/discussions/which-database-devops-software-is-best-for-teams-managing-database-changes-across-development-staging-and-production-environments-automatically)[What is the most affordable recruiting automation software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-recruiting-automation-software-for-smbs)[Pros and Cons Details](https://www.g2.com/products/oracle-siebel/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)