# Oracle Sales Cloud Reviews **Vendor:** Oracle **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.9/5.0 **Total Reviews:** 155 ## About Oracle Sales Cloud Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution. ## Oracle Sales Cloud Pros & Cons **What users like:** - Users appreciate the **seamless integration** of Oracle Sales Cloud with Oracle systems and other platforms, enhancing data consistency. (4 reviews) - Users appreciate the **feature richness** of Oracle Sales Cloud, aiding in seamless data management and enhancing sales efficiency. (3 reviews) - Users find Oracle Sales Cloud to be **extremely user-friendly** , with excellent support and a simple interface across multiple features. (3 reviews) - Users appreciate the **responsive customer support** of Oracle Sales Cloud, ensuring smooth operations and effective issue resolution. (2 reviews) - Users find Oracle Sales Cloud to be **very easy to use** , benefiting from its simple interface and mobile accessibility. (2 reviews) - Users value the **flexible customization** of Oracle Sales Cloud, allowing tailored dashboards and workflows for effective sales processes. (2 reviews) - Users appreciate the **easy tracking** features of Oracle Sales Cloud, enhancing lead management and sales forecasting efficiency. (2 reviews) - Users value the **flexibility** of Oracle Sales Cloud, allowing for tailored solutions to meet diverse business needs. (2 reviews) - Users value the **streamlined lead management** of Oracle Sales Cloud, enhancing sales processes and customer engagement effectively. (2 reviews) - Reporting (2 reviews) **What users dislike:** - Users face a **steep learning curve** with Oracle Sales Cloud, making initial navigation and implementation challenging. (5 reviews) - Users find the **high complexity** of Oracle Sales Cloud challenging, especially for new users and large datasets. (3 reviews) - Users find the **interface not user-friendly** , as it complicates workflows and presents a steep learning curve for newcomers. (2 reviews) - Users experience **slow performance** with large datasets and complex reports, leading to frustration during usage. (2 reviews) - Users face **bugs and unpredictable behavior** when uploading JPEG files, leading to limited data availability concerns. (1 reviews) - Users highlight the **expensive pricing** of Oracle Sales Cloud, which may deter some potential customers from engaging. (1 reviews) - Expertise Required (1 reviews) - Incomplete Information (1 reviews) - Users often face **integration issues** that hinder seamless connectivity with other systems, impacting overall efficiency. (1 reviews) - Not Intuitive (1 reviews) ## Oracle Sales Cloud Reviews ### 1. Centralized Sales Visibility and Automation with Strong Analytics in Oracle Sales Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie H. | Senior Sales Support Specialist, Industrial Automation, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Oracle Sales Cloud?** The most helpful aspect of Oracle Sales Cloud is its ability to centralize customer, sales, and pipeline information in a single platform, giving sales teams clearer visibility into opportunities and customer interactions. Its automation features help streamline lead management, forecasting, and core sales processes, improving productivity and consistency across the team. Other key upsides include strong reporting and analytics, better collaboration between teams, improved customer relationship management, mobile accessibility for sales teams on the go, and integration with other Oracle applications to support end-to-end business operations. **What do you dislike about Oracle Sales Cloud?** One drawback of Oracle Sales Cloud is that it can be expensive, particularly once licensing, implementation, customization, and ongoing support are all factored in. Some organizations also find the platform complex to configure and maintain, which can increase dependence on technical specialists or Oracle consultants. Support quality can be inconsistent, with some users reporting slower issue resolution and a cumbersome escalation process. Although Oracle has introduced AI-driven capabilities such as predictive analytics and recommendations, some users feel these features still need tuning and are not yet as mature or intuitive as those in competing CRM platforms. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle Sales Cloud helps address challenges with sales pipeline visibility, customer relationship management, forecasting accuracy, and reducing manual sales tracking. Before using the platform, our sales data and day-to-day activities were often scattered across spreadsheets, emails, and other disconnected systems, which made it hard to get a clear, consistent view of opportunities and overall performance. ### 2. Centralized Data, But Setup Can Be Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya P. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Oracle Sales Cloud?** I really like how Oracle Sales Cloud keeps everything connected, like contacts, deals, and interactions, all in one place. This feature saves me a lot of time because I can directly open a lead and see its full history, including calls, emails, and notes. **What do you dislike about Oracle Sales Cloud?** Some pages take longer to load and the setup or customization can be a bit challenging without support. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** I use Oracle Sales Cloud to manage leads and track opportunities. It solves the mess of customer data and missed follow-ups, saving me time by connecting contacts, deals, and interactions in one place, letting me view the full history of leads easily. ### 3. Usable Built-In AI That Guides Sales Reps with Predictive Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Laresha G. | Litigation Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Oracle Sales Cloud?** Built-in AI that’s actually usable Oracle leans heavily into predictive analytics—lead scoring, opportunity forecasting, and next-best-action suggestions. It’s not just dashboards; it actively guides sales reps on what to do next. **What do you dislike about Oracle Sales Cloud?** It can feel overly complex (especially at first) This is probably the biggest complaint. The platform is powerful, but that comes with a steep learning curve and a lot of moving parts. New users often struggle to get comfortable with it. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** I don’t waste time hunting for information—I can quickly see the full history of a client, which helps me respond faster and more effectively. ### 4. Strong Oracle Security and Support, but Sales Cloud Can Feel Slow to Navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Ravi R. | DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Oracle Sales Cloud?** Best part is oracle security and services. Support is also good . And pricing is good as compared with other popular clouds. **What do you dislike about Oracle Sales Cloud?** Oracle sales cloud is good but it feels slowness and navigation issues sometime. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle cloud sales solved security of the system. With oracle and its services are good. And of course solved cloud billing. Cheaper than other popular clouds. ### 5. Digital Marketing cum Product Owner **Rating:** 3.5/5.0 stars **Reviewed by:** Trang N. | Digital MKT cum Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Oracle Sales Cloud?** What I like best is that the integration with Oracle Marketing Cloud isn't just a basic sync; it’s a shared data model. We can finally see which campaigns actually converted into revenue, not just clicks. It provides a 'single source of truth' that allows us to calculate true ROI on marketing spend. **What do you dislike about Oracle Sales Cloud?** Creating custom reports often feels like a technical task rather than a quick drag-and-drop. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** This AI agent automatically groups individual leads into a single group ### 6. Robust CRM Platform **Rating:** 4.5/5.0 stars **Reviewed by:** MD Farhan T. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Oracle Sales Cloud?** It provides a well-rounded CRM experience that helps streamline lead management, sales forecasting and customer engagement. Its flexibility in customization allows us consultants, to tailor dashboards and workflows to their specific sales processes. The integration with other Oracle tools and third party platforms makes it easy to maintain data consistency across the organization. The interface is very intuitive after setup, and I find it useful for tracking opportunities and automating repetitive sales tasks. Customer support has also been responsive whenever we needed technical assistance, which keeps operations running smoothly. **What do you dislike about Oracle Sales Cloud?** Sometimes it feels a bit heavy during the initial implementation phase and some customizations require technical expertise. While it’s feature-rich, performance can slow down with large datasets, especially when running complex reports. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It helps bring all our sales and customer data into one unified platform. Before using it, our leads, pipeline updates, and customer interactions were spread across multiple tools, which made tracking progress and forecasting very difficult. We can now have full visibility into the sales cycle from lead generation to closing in real time. ### 7. Oracle Sales Cloud - Security and Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | Business System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Oracle Sales Cloud?** Oracle Sales Cloud is very easy to use, and it keeps documents stored in a secure place so I can view them later when I need to. **What do you dislike about Oracle Sales Cloud?** I honestly don’t have anything I dislike about Oracle Sales Cloud. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Security and simplicity for cloud-based document storage. ### 8. Powerful but Complex Sales Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Shiv S. | Associate - Business Strategy and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about Oracle Sales Cloud?** I’ve found Oracle Sales Cloud really helpful when it comes to managing leads, opportunities, and forecasting. The reporting and dashboards give me a clear picture of how the pipeline is moving, which makes it easier to take quick decisions. I also like that it connects well with other Oracle applications, so things don’t feel scattered across different tools. **What do you dislike about Oracle Sales Cloud?** At the same time, I do feel the platform can get a bit heavy and complicated, especially for new users. The interface isn’t the most user-friendly, so it takes some time to get comfortable. Also, when working with larger sets of data, it sometimes slows down, which can be frustrating. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle Sales Cloud is helping me solve the problem of managing the sales pipeline in a structured and transparent way. Earlier, tracking leads, opportunities, and performance felt scattered across different tools and spreadsheets. With Sales Cloud, everything is in one place from lead generation to forecasting and reporting—which makes it much easier to stay organized. The biggest benefit for me is the visibility it gives into the pipeline and sales performance. I can track progress in real time, spot bottlenecks, and use the analytics to make more informed decisions. It saves time, improves accuracy, and gives me confidence that I’m not missing out on important opportunities. ### 9. Effortless Data Management with Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen Raj C. | Emerging Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Oracle Sales Cloud?** I like the user interface of Oracle Sales Cloud. The initial setup is very easy to follow. **What do you dislike about Oracle Sales Cloud?** The UI is easy to follow, and honestly there’s nothing I don’t like about it. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** I find Oracle Sales Cloud solves almost all my data management problems. ### 10. Strong Reporting, Forecasting, and Seamless Oracle Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Oracle Sales Cloud?** I like Oracle Sales Cloud’s strong reporting and forecasting capabilities, as well as how well it integrates with other Oracle systems. It provides good visibility into pipeline and revenue. **What do you dislike about Oracle Sales Cloud?** Some workflows feel more complex than necessary, and there’s a learning curve for new users. Improving usability and simplifying common actions would help increase adoption **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle Sales Cloud helps centralize customer and pipeline data, improve forecasting accuracy, and standardize sales processes. This gives better visibility into deal progress and supports more reliable revenue planning ### 11. User-Friendly Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rose Mary F. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Oracle Sales Cloud?** user friendly with good support team and tech savvy. **What do you dislike about Oracle Sales Cloud?** at times it may get a bit confusing such as key management. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** good sales with easy concept ### 12. Best Cloud EPM for Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** ANURAG C. | Senior Engineer, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Oracle Sales Cloud?** Oracle Fusion Cloud EPM is easy to use with the simplest user interface. I am using the purchase requisition tool & it is very simple to raise requisitions in this system. As this is cloud, we can also use this from mobile & it's very excellent. Love using Oracle Cloud applications. Strongly recommended. **What do you dislike about Oracle Sales Cloud?** As such no negative points. Everything is in the right direction. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** I am using this for raising purchase requisitions & it's very beneficial due to the user-friendly UI & also it's very fast to use. ### 13. great platform for sales reveiw and data **Rating:** 5.0/5.0 stars **Reviewed by:** Enna T. | Senior BDR APAC, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Oracle Sales Cloud?** this platform helps in monitoring data and marketing stratergy , ease of intergration , swift tracking **What do you dislike about Oracle Sales Cloud?** nothing to dislike , everything from GUI to execution falls in place **What problems is Oracle Sales Cloud solving and how is that benefiting you?** it helps in data mapping lead generation marketing email and execution ### 14. Limited Experience with Oracle, Rarely Used **Rating:** 2.5/5.0 stars **Reviewed by:** Leo Y. | Engineering Technician, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Oracle Sales Cloud?** Oracle is the only one software listed that I have ever used. But I seldom use it. **What do you dislike about Oracle Sales Cloud?** Therefore, I can say neither what I like nor what I dislike. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** I do not quite often use it so I cannot answer this question. My company chose to use it. ### 15. Handles Complex Data Operations with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Oracle Sales Cloud?** Oracle Sales Cloud assisted me in handling large datasets and carrying out complex data operations, including processing information related to sales and marketing. **What do you dislike about Oracle Sales Cloud?** There is limited data availability, and the system tends to change or behave unpredictably when uploading JPEG files. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It is helpful for assigning targets to relationship managers in terms of sales and marketing, indicating which segments to focus on and which geographies to prioritize as well. ### 16. Game changer in Sales Force automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Oracle Sales Cloud?** Oracle Sales Cloud allowed our sales team's efficiency to increase once we moved to this platform. **What do you dislike about Oracle Sales Cloud?** It could take users time to understand the platform and navigate through it. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** The performance metrics were the biggest benefit that allowed a more accurate visual representation of where they were. ### 17. Best ever. **Rating:** 5.0/5.0 stars **Reviewed by:** CYNTHIA H. | Representative, Medical Practice, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Oracle Sales Cloud?** Use it frequently, multiple features, and very easy to use **What do you dislike about Oracle Sales Cloud?** i have not experienced anything wrong or bad yet. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Medical ### 18. Oracle Fusion Cloud - EPM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Oracle Sales Cloud?** Unified Platform,Real-Time Analytics,Scalability & Flexibility **What do you dislike about Oracle Sales Cloud?** Complexity and Learning Curve,Cost,Integration Challenges **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Disconnected Financial Planning and Operations,Manual, Time-Consuming Budgeting and Forecasting,Data Silos and Lack of Visibility,Inaccurate or Inconsistent Reporting,Lack of Automation in Financial Processes, ### 19. it's has a complex UI, once you get your hand on it, there's no turning back **Rating:** 3.5/5.0 stars **Reviewed by:** Manash Ranjan S. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Oracle Sales Cloud?** it has the greatest mechanism to resolve your daily sales cycle for initiation, follow-up, and execution. **What do you dislike about Oracle Sales Cloud?** very complicated UI, not at all user friendly **What problems is Oracle Sales Cloud solving and how is that benefiting you?** You just have to enter your sales data, rest the system does it with your automated e-mail reminders, follow-ups etc. ### 20. Oracle Enterprise Cloud Sales tactics **Rating:** 3.0/5.0 stars **Reviewed by:** Jonathan E. | Director of New Media, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Oracle Sales Cloud?** We looked at Oracle Enterprise Cloud as a solution against AWS and Microsoft Azure for cloud solutions and were impressed with their support, features, and customization, and easy to implement, and get going right away. **What do you dislike about Oracle Sales Cloud?** As a startup, they gave us a great offer. They had tremendous customer support and service, what the pricing model was on an enterprise level, and features, which ended up way too expensive and created so many headaches. For example, when they provide database and object storage even though we do not need extra storage, we were being charged! **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Needed to run a virtual reality application on a cloud that can handle data points in real time and capture/display data customized for different clients. ### 21. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Oracle Sales Cloud?** It is user fiendly. I love that there is a wiget that assists in manuvering around the page incase you are unable to locate what you are looking for. **What do you dislike about Oracle Sales Cloud?** I do not dislike anything about the new orcale app. I have been using this since I was hired and have nothing else to comapre it to. I am happy with the application. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It easy to navigate everythign on the application. ### 22. Navigating Efficiency and Insight: A Review of Oracle Fusion Cloud - EPM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Oracle Sales Cloud?** Overall, Oracle Fusion Cloud - EPM stands out for its robust functionality, flexibility, and commitment to innovation, making it a valuable asset for organizations seeking to optimize their performance management processes. **What do you dislike about Oracle Sales Cloud?** While Oracle Fusion Cloud - EPM offers a robust suite of tools for enterprise performance management, there are a few areas where improvements could be made: Complexity of Implementation,Cost, Learning Curve, Customization Limitations & Integration Challenges **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Helped us in Financial Planning and Budgeting at scale ### 23. Accurate Software **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda E. | Team Member, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Oracle Sales Cloud?** It's fast and reliable. I can perform tasks quickly. **What do you dislike about Oracle Sales Cloud?** Could use a better streamlined system for researching data **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Response time to members. It's fast and reliable. ### 24. Marketing Coordinator **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Oracle Sales Cloud?** The most helpful asset of Oracle is that everything can be found in just one spot. I don't have to use external apps or websites to find what I am searching for. **What do you dislike about Oracle Sales Cloud?** The least helpful thing about Oracle is that only the desktop version works best for me. Whenever I use the app, I tend to run into problems. The app always glitches, I am not sure why. I am constantly updating my phone and have a reliable phone. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle Fusion Cloud - EPM is helping me by being available. I can check all the information I am seeking via my phone or laptop. I don't have to see Human Resources to get the answers I am looking for, especially if it is on a weekend. ### 25. Best Cloud based ERP useful now for any kind of business either SME or big business house **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Oracle Sales Cloud?** Oracle Fusion Cloud EPM is a cloud-based solution, which means it offers scalability, accessibility, and regular updates without the need for extensive on-premises infrastructure. It also integrates with other Oracle Cloud applications and can connect to data sources within and outside the organization. **What do you dislike about Oracle Sales Cloud?** It's important to note that the specific experiences and challenges with Oracle Fusion Cloud EPM can vary widely depending on an organization's size, industry, IT infrastructure, and how well the system is implemented and maintained. Before choosing any EPM solution. Better to conduct POC before actual implimentation. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Oracle Cloud EPM Planning. Drive accurate, connected plans across your business and be prepared for what's next. Navigate uncertainty with scenario modeling. ### 26. A lot to under the same roof, is awesome! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Oracle Sales Cloud?** The multiple task that you can achieve with this tool is a huge deal, is easy to use once you know the enviroment, implementation was not so complicated once you train propperly your staff; I use this tool daily and always works right, intregrated it with some excel files that've created and it works like a charm. **What do you dislike about Oracle Sales Cloud?** Learning curve might be challenging at the beggining, but once you get **What problems is Oracle Sales Cloud solving and how is that benefiting you?** We used an old system for Order entry, changes, and document entry, the fact that Oracle is a cloud allows me to navigate this task more efficiently than ever. ### 27. Best Expense management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aviral G. | Auditor, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Oracle Sales Cloud?** This application or erp tool is best for ACCOUNTS PAYABLE, EXPENSE MANAGEMENT, FOREX ISSUANCE, REPORTS TRACKING etc **What do you dislike about Oracle Sales Cloud?** Access approvals take time but it could be an internal company issue, as there could be delay from management **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Streamlining the expenses, automation of recurring expenses, ease of getting approval. Mails should be intergrated with outlook, this feature could save time ### 28. Oracle Fusion Cloud EPM helps in increasing performance and profit **Rating:** 4.5/5.0 stars **Reviewed by:** Bhuwan A. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Oracle Sales Cloud?** With the legacy of Oracle DB and the adoption of the Cloud by Oracle helps to collect data from various systems in an organization in a single place. This helps to analyze performance and make strategies accordingly. It results in greater efficiency and improves profit **What do you dislike about Oracle Sales Cloud?** Oracle Fusion Cloud is still growing in the cloud market. The tools and applications development is not smooth using Oracle Fusion Tech. The support service provided is not very efficient. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** With the legacy of Oracle DB and the adoption of the Cloud by Oracle helps in smarter decisions by modeling and streamlining the various departments such as HR, finance, supply chain, and sales departments. This helps in predictive planning, scaling and improves flexibility. ### 29. Effective tool for managing employee's daily things **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Oracle Sales Cloud?** As a user, it's most easy and user friendly. We can have different tasks for each category eg. Leaves, absences, goals, etc. We can modify it ourselves. **What do you dislike about Oracle Sales Cloud?** Something that I don't like is it's notification side. It can be nurtured to see things clearly and a user can see notifications clearly. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** We have implemented it for employees as well as for our customers/clients. They can manage their work related things into it. ### 30. Oracle Fusion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Oracle Sales Cloud?** Oracle Fusion Cloud is great b/c a lot of other financial platforms out there interface with Oracle Fusion. **What do you dislike about Oracle Sales Cloud?** I don't like the fact that you have it's not as intuitive for report creation. An Oracle IT specialist has to create report for us instead of users being able to run ad hoc reports. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It interfaces a variety of different revenue streams and the respective modules (3 way matching- PO's, Receiving, Invoicing) ### 31. It takes some time to get use to it! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2023 **What do you like best about Oracle Sales Cloud?** makes information easy to be seen to other departments **What do you dislike about Oracle Sales Cloud?** If you were not given proper training it can be overwealming **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Change order or order entry process has been improved by the use of this tool, keeping all information on the cloud makes easy to check waterever you need, even if you are not logged on the company server, that is a plus for us remote workers ### 32. Friendly and employee need a consultant for the position structure and strict interface compare to a **Rating:** 4.0/5.0 stars **Reviewed by:** Haitham Azayem A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Oracle Sales Cloud?** Big Data made it a leading in the world also the easy integration **What do you dislike about Oracle Sales Cloud?** You need to search by using Capital letter that how strict it is but lead to a 100 result **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Cloud always give a chance to expand and share international wisd also in remotely project for a good teamwork ### 33. Best for Project planning **Rating:** 3.5/5.0 stars **Reviewed by:** Swapnil K. | Technical Lead, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Oracle Sales Cloud?** Its way of operations are quite easy and less time taking **What do you dislike about Oracle Sales Cloud?** All the WBS and activities breakdown shows all works in process orientation **What problems is Oracle Sales Cloud solving and how is that benefiting you?** All the projects can be easily accessed ### 34. Unlocking the Power of Oracle Fusion Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Parth N. | Chief Marketing Officer , Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2023 **What do you like best about Oracle Sales Cloud?** As a user of Oracle Fusion Cloud - EPM, I have been able to gain a better understanding of my most profitable products or lines of business and, conversely, my biggest costs. This has allowed me to make more informed decisions about where to take my business. The software allows me to build transparent allocation models for profitability analysis, shared service costing, IT financial management, and tax transfer pricing. This has enabled me to see a clear picture of my business performance and make data-driven decisions to drive growth. With the added visibility provided by Oracle Fusion Cloud - EPM, I am able to analyze and optimize my business more effectively. **What do you dislike about Oracle Sales Cloud?** I have identified a few areas where improvements are needed to make this product truly outstanding. Firstly, better API and data integration with other business systems, analytics, and reporting tools would greatly enhance its functionality. Additionally, high-speed connectivity and more cloud resources are essential for effectively processing large amounts of data. Navigation is also a challenge and additional training during implementation would be beneficial to ensure smooth usage. Lastly, the return on investment for smaller companies is uncertain. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** EPM provides a comprehensive overview of financials for our over 90 clients, enabling us to easily identify the units performing the best. It serves as a valuable tool for both the CXO team to gain a high-level view of enterprise performance, as well as for the Finance and Operations teams to delve deeper into specific details. ### 35. Oracle Fusion cloud EPM **Rating:** 4.5/5.0 stars **Reviewed by:** Sonu S. | Accounts Payable Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Oracle Sales Cloud?** Highly performance and availability. Easy to use and adopt. **What do you dislike about Oracle Sales Cloud?** The tools and application development is not smooth. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** CRM PROVIDED IN THE CLOUD AND ACCESSABLE THROUG INTERNET ### 36. Excellent for use and very informative **Rating:** 4.5/5.0 stars **Reviewed by:** SHWETA P. | M/s, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Oracle Sales Cloud?** Operations are elementary, and all details are available to reload the data. Very helpful in completing the task smoothly and effectively. Data feeding is easy. **What do you dislike about Oracle Sales Cloud?** Updates takes time until the data updations. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** NA ### 37. Best Cloud ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Oracle Sales Cloud?** Oracle fusion cloud is much faster and simpler than any other erp. Oracle's EBS has been the parent of it and hence, users coming from ebs to fusion can easily adapt it. Even the technical support people can easily understand it, as the backend flow of data and tables remain the same. **What do you dislike about Oracle Sales Cloud?** The scope of customization and personalisation has reduced in Oracle fusion. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It is providing platform for maintaining all the operations of the organisation, from order to pay to procure to pay cycles. It also has modules for HRM, Inventory management, Order management, supply chain management. ### 38. Oracle Cloud EPM - Highlights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Oracle Sales Cloud?** Ease of financial consolidation across multiple legal entities, either homogenous or heterogeneous. Comprehensive planning and budgeting options Integration agent to load data from on-premise sources Several intuitive options to present massaged data using Dashboard 2.0 **What do you dislike about Oracle Sales Cloud?** Apart from requiring highly skilled implementation team, there are a few improvements that will make this product great API & data integration with other business systems, analytics & reporting tools Need high-speed connectivity and more cloud resource to churn the data Navigation is tricky & needs additional training hours during implementation Finally ROI is a big question mark for relatively smaller companies **What problems is Oracle Sales Cloud solving and how is that benefiting you?** For a client of ours having 20+ entities, EPM provides a good view of consolidated financials. It also helps identify which units are doing better than the others. A good tool for a bird's eye-view into the enterprise performance for the CXO team and at the same time provides drill-down for the Finance & Operations teams. ### 39. Oracle Fusion Cloud - EPM: A Comprehensive Solution with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Oracle Sales Cloud?** I have been using Oracle Fusion Cloud - EPM for several months now, and overall, I have found it to be a comprehensive and versatile solution for financial planning and analysis. One of the things I like most about the product is its ability to integrate with other systems and applications, which allows for seamless data transfer and eliminates the need for manual data entry. The user interface is also intuitive and easy to navigate, making it simple for users to access the information they need. **What do you dislike about Oracle Sales Cloud?** On the downside, I have found the product to be a bit slow at times, particularly when running large reports or performing complex calculations. This can be a bit frustrating and can slow down the work process. Additionally, I have also experienced some issues with data accuracy, which is a concern for any financial planning and analysis software. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** In my case, Oracle Fusion Cloud - EPM has helped me to streamline financial planning and analysis processes, improve data accuracy, and make better-informed decisions by providing greater visibility into financial performance. Additionally, it has also helped me to easily integrate with other systems and applications, which has eliminated the need for manual data entry and improved data accuracy. ### 40. Newbie to fusion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Oracle Sales Cloud?** It has helped our business to move forward. It is intuitive. **What do you dislike about Oracle Sales Cloud?** Not very user friendly and too many clicks **What problems is Oracle Sales Cloud solving and how is that benefiting you?** User issues ### 41. Great functionality for midsize and large enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Bandita A. | Sr. Writer, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Oracle Sales Cloud?** Love the fact that they have modules for standard processes such as AP, AR, manufacturing etc., and also for HR and Payroll. Moreover, you can even get one tailored to your industry. **What do you dislike about Oracle Sales Cloud?** They can do better on the customer support part.The Java forms in particular should be made compatible with more browsers. I have struggled to use it on Chrome. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Streamlining processes. it helped us use role based controls and segregate responsibilities. Also helped us remain compliant to regulation and fiduciary obligations. ### 42. Best in Security and priority **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya P. | Account & Admin Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Oracle Sales Cloud?** Oracle has all the solutions for your business one of their products, fusion cloud, is my favorite. As I mentioned, it is best in security and priority; it helps us in business processes **What do you dislike about Oracle Sales Cloud?** Oracle Fusion cloud is not easy to understand for a layperson; anyone who enters into the process need to give a weeklong training for the fusion cloud, and that's the drawback **What problems is Oracle Sales Cloud solving and how is that benefiting you?** As already mentioned, Oracle needs to make their software userfriendly then only, it'll help users to benefit to use it in a better way and their client could save money and resources on training ### 43. A Great Realiable and Effective Tool for Marketing Team **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit S. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Oracle Sales Cloud?** This is a great tool to improve the business efficiency. It allows us to consolidate data from different sources, and make it presentable into easily understandable format. **What do you dislike about Oracle Sales Cloud?** It can be little complicated for users, people need proper training in order to effectively use it. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It's a very useful tool, it allows us to manage all our key resources from single application. ### 44. Oracle Fusion Cloud - EPM **Rating:** 2.5/5.0 stars **Reviewed by:** Rhys P. | Financial Systems Manager, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Oracle Sales Cloud?** Oracle Fusion Cloud - EPM is good for end to end processing and integrating with other applications. **What do you dislike about Oracle Sales Cloud?** I find it very difficult to get information out of Oracle Fusion Cloud - EPM **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It solves how to interact ### 45. Best Performance Management **Rating:** 4.5/5.0 stars **Reviewed by:** pratiksha s. | Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Oracle Sales Cloud?** Its integration with cloud HCM User friendly & Cost effective The Automated book keeping make the process efficient **What do you dislike about Oracle Sales Cloud?** Security setup is very time consuming BIP reports are too technical to form **What problems is Oracle Sales Cloud solving and how is that benefiting you?** It provides great help with a multi - module system, all key resources can be managed on a single platform. ### 46. ORACLE **Rating:** 4.0/5.0 stars **Reviewed by:** Siva S. | Lead Engineer , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Oracle Sales Cloud?** Oracle Epm will help quickly adapt and Modify the Organization Interdepartment function and financial flow. The flow Of Data management help to Take the Right Decisions First time. It will Drive to the Organization's right path. **What do you dislike about Oracle Sales Cloud?** EPM Needs to be More customized; Our organization Needs More Data Collection and Driven Options, But the Upgradation will Take More time. Implementation time Will Take More time Depending upon the Industry. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Interdepartmental Communication and Data Collection, Process Flow Will Take More time, and Possibility Mis understanding Is High, and Standardization is Essential. EPM is Just Awesome. ### 47. Oracle Fusion Cloud **Rating:** 2.5/5.0 stars **Reviewed by:** Sameer C. | SEO Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Oracle Sales Cloud?** Easy to use and understand. Convinient. On the go access. Support and security of confidential data **What do you dislike about Oracle Sales Cloud?** A bit complicated. Support needs to be improved, would be great if in-person training is provided **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Availability on the move, safe and secure storage of data. ### 48. It was a great experience for me and my colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Rujul S. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Oracle Sales Cloud?** It's report formation tools, and internal threat detection, security of data etc. **What do you dislike about Oracle Sales Cloud?** Solution was not compatible with EBS Sometimes internet problem refreshs the entire data **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Ease of scalability, and ease of resources provisioning ### 49. Great tooling for salesperson and service teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Oracle Sales Cloud?** Powerful simple tool to work with sales persons and sales teams, and service persons and orgs. Sophisticated platform that can present and crunch data usefully from the whole company and organisation, plus external/non-owned data. Easy intuitive use of the tool (browser and mobile app), does not need special training to use any of it. Lastly, lower cost than most, I guess it's lowest cost for its category. What's not to like in this product? Top quality, low cost, strong reputed producer for continuity. For the developers too the building is simple and powerful. **What do you dislike about Oracle Sales Cloud?** There is nothing to dislike in this product. It has everything a salesperson and a sales org might want from technology. **Recommendations to others considering Oracle Sales Cloud:** Take the time to assess and evaluate tools. Software has commoditised today, it's a buyer's market. It is also a builder's market. Medium to longer term thinking pays off! In general, opt for tools architected in recent years than long ago. Old tech is truly bad for business. Software is akin to roads/utility. **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Sales process and Service process. Constant enhancements of the tool by us (apart from the quarterly tech updates the vendor makes) at very low costs is one benefit that needs highlighting here. As our use of the tool matures we expect to transfer more responsibility to the tool so sales and service staff can put more of their minds to their work; this tool gives us the confidence that our expectation will survive neatly over the long term. Tools are subordinate to the human mind, and have to be pliable so without much ado. We have no doubts Oracle CX Sales (formerly Oracle Engagement Cloud) can be that. ### 50. Very user friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Sushmitha R. | Head of sales and marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Oracle Sales Cloud?** Easy to understand , Easy to Work with these software..I'm highly recommended it.user friendly one **What do you dislike about Oracle Sales Cloud?** Nothing like that.. I'm satisfied with software so no dislikes **What problems is Oracle Sales Cloud solving and how is that benefiting you?** Finding customer's.In that way this software very useful ## Oracle Sales Cloud Discussions - [feature wise which product is good Siebel or Oracle sales cloud ??](https://www.g2.com/discussions/feature-wise-which-product-is-good-siebel-or-oracle-sales-cloud) - 1 comment, 2 upvotes - [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) - 1 comment, 1 upvote - [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) - 1 comment, 1 upvote - [Does Oracle Sales Cloud integrate with my email application?](https://www.g2.com/discussions/productivity-13871e5a-42c6-4c4f-be65-6b81ded05418) - 1 comment, 1 upvote - [How does Oracle Sales Cloud help sales managers drive performance and increase sales?](https://www.g2.com/discussions/sales-performance) - 1 comment, 1 upvote - [View Oracle Sales Cloud pricing details and edition comparison](https://www.g2.com/products/oracle-sales-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-27+20%3A27%3A16+-0500&secure%5Bsession_id%5D=aecaecab-f7d3-4aec-a3cd-e5c4cbc2377e&secure%5Btoken%5D=bd9047a63fa2a71c073502812c7272121735d3488b982c0dfa41b72cbe6b45a5&format=llm_user) ## Oracle Sales Cloud Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Lead Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Oracle Sales Cloud Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,608 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,204 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,822 reviews)