dependable esp to manage the build and execution of emails and push. Easy product navigation and intuitive for a marketer, analyst and engineer to use. Review collected by and hosted on G2.com.

very silo'd, not a ton of real time integration and visibility into list sizing or growth. Dynamic lists and the ability to size in real time would be advantageous to this product. Review collected by and hosted on G2.com.

Access and control of various modes of communication (email, mobile, etc.) help in adjusting the mission according to the needs of the organization. Review collected by and hosted on G2.com.

Free samples of the product can be given to potential clients, which can attract significantly more interest in this product by Oracle. Review collected by and hosted on G2.com.

Responsys is an easy-to-use platform that is great for sending simple campaigns. Responsys offers an easy way to A/B test subject lines and allows you to set up dynamic content regions based on your subscriber's data. For people just getting into marketing automation, the interface is straightforward to navigate, and it's easy to understand what is going on. Review collected by and hosted on G2.com.

There is a lack of documentation for Oracle Responsys, which makes it difficult to troubleshoot issues. Since Eloqua is the primary product for Oracle, this is the only documentation I see. There are minimal resources from Responsys users unless you subscribe to Oracle University, which can be costly to an organization. Review collected by and hosted on G2.com.

I mainly use Oracle Responsys because it creates personalized messages based on my interests and the preferences of customers. Review collected by and hosted on G2.com.

The thing I do not like about Oracle Responsys is the GUI. Review collected by and hosted on G2.com.

Set it and forget it. Once you've setup a workflow it's smooth sailing. Review collected by and hosted on G2.com.

It's impossible to report on. This is unacceptable. We send over 50,000 emails a month and we can't properly report on any of it. Review collected by and hosted on G2.com.

We can create personalized messages on individual interests. Relevant and customer interests will get top priority. Analytical tools will help to leverage this use. Review collected by and hosted on G2.com.

Even though XML codes do not connect with RSS feeds, it is not user-friendly. Updating a link in the header is time-consuming. Searching a link globally with a faster algorithm will be awesome. Review collected by and hosted on G2.com.

The cross channel applications, I can cover qll my social media in one place. It shows me personalised analytics for all of my marketing. Performs much better than other software I've previously used. Review collected by and hosted on G2.com.

Multiple steps for certain tasks which could be simplified, or redesign of the dahsboard Review collected by and hosted on G2.com.

easy to navigate through the product, the possibilities you can do in terms of targeting and creative Review collected by and hosted on G2.com.

I wish we can set up launch time by region so I dont have to recreate multiple campaigns for each region Review collected by and hosted on G2.com.

I can do almost anything at a large scale. I can engineer new solutions by any means needed such as creating form webhooks, filters, logic, automated programs, AB testing, personalization Review collected by and hosted on G2.com.

The thing I dislike the most by far, is the My Oracle Support service. They rarely provide actionable\understandable solutions. If you have an issue that has to do with some more advanced operations, you're completely on your own and at the mercy of Oracle Responsys docs (which aren't all 100% up to date). Sadly, sometimes this is the case with simple issues. Also, they tend to just close tickets without waiting for your approval.

Native integrations with other apps hardly exist. We have to find creative ways to integrate with other products (which is possible if you know your way around the software).

If not for their support services, I'd rate the product 9/10. Review collected by and hosted on G2.com.

Using it from you email address to address social issues Review collected by and hosted on G2.com.

Sometimes oracle is at times full of itself Review collected by and hosted on G2.com.