--- title: Oracle Responsys Reviews meta\_title: 'Oracle Responsys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 130 reviews by the users' company size, role or industry to find out how Oracle Responsys works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 130 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Oracle Responsys Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Oracle Responsys, making setup and onboarding smooth and efficient. [(5 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=1325648&qs=pros-and-cons#reviews) Users find the **initial setup incredibly easy** , making the onboarding process smooth and efficient for marketing efforts. [(4 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373229&qs=pros-and-cons#reviews) Users value the **automation efficiency** of Oracle Responsys, significantly enhancing marketing effectiveness and saving time on tasks. [(3 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2094150&qs=pros-and-cons#reviews) Users value the **flexibility** of Oracle Responsys, enabling seamless orchestration of personalized campaigns across multiple channels effortlessly. [(3 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2094155&qs=pros-and-cons#reviews) Users value the **real-time personalization** of Oracle Responsys, enabling highly targeted and relevant communications effortlessly. [(3 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373312&qs=pros-and-cons#reviews) Users struggle with the **poor interface design** of Oracle Responsys, making it difficult for non-technical users to navigate. [(2 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373223&qs=pros-and-cons#reviews) Users highlight the **poor UX** of Oracle Responsys, finding the interface outdated and overly complex for non-technical users. [(2 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373339&qs=pros-and-cons#reviews) Users find Oracle Responsys to have **complex features** that complicate usage, especially for non-technical individuals. [(1 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2413988&qs=pros-and-cons#reviews) Users find Oracle Responsys **complex and difficult** to navigate, particularly due to its outdated interface and technical demands. [(1 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2414005&qs=pros-and-cons#reviews) Users experience **dashboard issues** as reports load slowly and customizing analytics can be frustrating without exporting data. [(1 mentions)](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2493716&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Oracle Responsys ##### 1. Ease of Use Users appreciate the **ease of use** of Oracle Responsys, making setup and onboarding smooth and efficient. [ See 5 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=1325648&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Real-Time Personalization, Seamless Integration" What do you like about Oracle Responsys? I really like how Oracle Responsys nails real-time personalization. It pulls in customer data on the fly and lets me send super targeted emails or SMS ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its orchestration and cross-channel campaign management, which is designed specifically for orchestrating complex, p ##### 2. Easy Setup Users find the **initial setup incredibly easy** , making the onboarding process smooth and efficient for marketing efforts. [ See 4 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373229&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Real-Time Personalization, Seamless Integration" What do you like about Oracle Responsys? I really like how Oracle Responsys nails real-time personalization. It pulls in customer data on the fly and lets me send super targeted emails or SMS ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its orchestration and cross-channel campaign management, which is designed specifically for orchestrating complex, p ##### 3. Automation Efficiency Users value the **automation efficiency** of Oracle Responsys, significantly enhancing marketing effectiveness and saving time on tasks. [ See 3 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2094150&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its orchestration and cross-channel campaign management, which is designed specifically for orchestrating complex, p BN Bianca N. 4.0/5 "Effective Cross-Channel Automation with Oracle Responsys" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its advanced automation capabilities which significantly save time and improve efficiency in my tasks. The cross-cha ##### 4. Flexibility Users value the **flexibility** of Oracle Responsys, enabling seamless orchestration of personalized campaigns across multiple channels effortlessly. [ See 3 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2094155&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its orchestration and cross-channel campaign management, which is designed specifically for orchestrating complex, p BN Bianca N. 4.0/5 "Effective Cross-Channel Automation with Oracle Responsys" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its advanced automation capabilities which significantly save time and improve efficiency in my tasks. The cross-cha ##### 5. Integrations Users value the **real-time personalization** of Oracle Responsys, enabling highly targeted and relevant communications effortlessly. [ See 3 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373312&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Real-Time Personalization, Seamless Integration" What do you like about Oracle Responsys? I really like how Oracle Responsys nails real-time personalization. It pulls in customer data on the fly and lets me send super targeted emails or SMS ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you like about Oracle Responsys? I appreciate Oracle Responsys for its orchestration and cross-channel campaign management, which is designed specifically for orchestrating complex, p ### 5 Cons or Disadvantages of Oracle Responsys ##### 1. Poor Interface Design Users struggle with the **poor interface design** of Oracle Responsys, making it difficult for non-technical users to navigate. [ See 2 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373223&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you dislike about Oracle Responsys? I find Oracle Responsys complex and an outdated user interface makes it even harder to use. The limited cross-channel functionality is a bit of a setb BN Bianca N. 4.0/5 "Effective Cross-Channel Automation with Oracle Responsys" What do you dislike about Oracle Responsys? I find the pricing of Oracle Responsys to be problematic. Additionally, the user experience and user interface could be improved. ##### 2. Poor UX Users highlight the **poor UX** of Oracle Responsys, finding the interface outdated and overly complex for non-technical users. [ See 2 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2373339&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you dislike about Oracle Responsys? I find Oracle Responsys complex and an outdated user interface makes it even harder to use. The limited cross-channel functionality is a bit of a setb BN Bianca N. 4.0/5 "Effective Cross-Channel Automation with Oracle Responsys" What do you dislike about Oracle Responsys? I find the pricing of Oracle Responsys to be problematic. Additionally, the user experience and user interface could be improved. ##### 3. Complex Features Users find Oracle Responsys to have **complex features** that complicate usage, especially for non-technical individuals. [ See 1 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2413988&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you dislike about Oracle Responsys? I find Oracle Responsys complex and an outdated user interface makes it even harder to use. The limited cross-channel functionality is a bit of a setb ##### 4. Complexity Users find Oracle Responsys **complex and difficult** to navigate, particularly due to its outdated interface and technical demands. [ See 1 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2414005&qs=pros-and-cons#reviews) See Related User Reviews ![Rana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana M.") RM Rana M. Mid-Market (51-1000 emp.) 5.0/5 "Powerful Campaign Management, Needs UI Modernization" What do you dislike about Oracle Responsys? I find Oracle Responsys complex and an outdated user interface makes it even harder to use. The limited cross-channel functionality is a bit of a setb ##### 5. Dashboard Issues Users experience **dashboard issues** as reports load slowly and customizing analytics can be frustrating without exporting data. [ See 1 mentions ](https://www.g2.com/products/oracle-responsys/reviews?filters%5Bsentiment_snippet%5D=2493716&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Real-Time Personalization, Seamless Integration" What do you dislike about Oracle Responsys? Reporting could be way better; dashboards load slow on big data sets and customizing deep-dive analytics is a pain without exporting everything. ## Top-Rated Alternatives [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital") Dotdigital 4.4/5(1,236) ](https://www.g2.com/products/dotdigital/reviews) [ ![SAP Engagement Cloud (formerly SAP Emarsys)](https://images.g2crowd.com/uploads/product/hd_favicon/7e22a3a53aebe6a46a3bb1904e3c644c/sap-engagement-cloud-formerly-sap-emarsys.svg "SAP Engagement Cloud (formerly SAP Emarsys)") SAP Engagement Cloud (formerly SAP Emarsys) 4.2/5(641) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-responsys/competitors/alternatives) MF Michelle F. Sr CRM Channel Manager Enterprise (\> 1000 emp.) 3/20/2019 "Great ESP " 4/5 What do you like best about Oracle Responsys? Ease of use and building campaigns throughout Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? has a longer learning curve for figuring out how to use Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? able to create business value through email Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 3/21/2019 "Responsys Review" 5/5 What do you like best about Oracle Responsys? The number of different features and the functionality that Responsys provides for our marketing and transactional email campaigns. Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? Because of the complexity of Responsys, it frequently has long load times. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? We use responsys to deploy transactional emails for actions taken on our website. It is a great tool and being able to automate email programs is a huge benefit Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Enterprise (\> 1000 emp.) 10/23/2018 "Not Enterprise Ready" 4/5 What do you like best about Oracle Responsys? The ability to develop custom data driven emails was very powerful. The solution allowed us to create thousands of unique emails sent multiple times per week to over 2M email list members. Also, the behavioral reporting, A/B testing, and custom fields provided a platform for optimizing each send. Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? I haven't used the product in a few years but at the time was very disappointed in the lack of interfaces for this solution. Not being able to integrate with a CRM solution, including the Oracle Marketing CRM solutions, was a serious detraction. Additionally, the REST API did not use standard authentication. So developing an interface in Zapier or other connection tools was impossible. Review collected by and hosted on G2.com. Recommendations to others considering Oracle Responsys: Check the interfaces before buying. Just calling it Enterprise doesn't make it so. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? Custom email delivery to over 2M members. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Responsys Strategist Information Technology and Services Enterprise (\> 1000 emp.) 4/11/2018 "The only true automated B2C platform on the market" 5/5 What do you like best about Oracle Responsys? The fact that as a marketer, I have the ability to create 3 different types of databases to hold customer info and I have full access to that data at any time is invaluable. "Set Data" and "Get Data" are very underutilized features of this tool where marketers can update any of those databases automatically based on consumer actions. Salesforce, YesMail, and other platforms either don't give access to databases to the marketing team, or they don't have any databases. This causes marketing teams to be dependent upon a Business Intelligence team to build lists, etc. and most of your time is spent putting together campaigns instead of automating and analyzing. The most important key to this platform and making it successful is getting data into the system, and in what database you place it in. Make sure you pay attention to the functionality of all three databases and you're mapping data accordingly. This will make or break the product. Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? There are quirks to this platform, as would be expected of any enterprise solution. RPL is a language that can be used to program emails. However, Responsys doesn't tell you that RPL cannot be used in Forms to submit data until you reach out to Support and they give you the programming language you'll need. Why an issue like this exists is unexplainable and can be very frustrating when building. Also, the training for this product is very underwhelming. You can go to a 3rd party like Shaw + Scott, and it won't make any difference. This is the main reason the product is so misunderstood. Review collected by and hosted on G2.com. Recommendations to others considering Oracle Responsys: This platform is ONLY to be used by companies who are marketing-centric. Sadly, most places I consult allow the Business Intelligence team to control marketing. For those companies, Salesforce makes more sense. That is a batch-and-blast system that makes sense in the business intelligence driven world. However, if you're a company that is dedicated to marketing, who has a person/team dedicated to email who is self-motivated, this is the only platform to use. Your learning curve for content that resonates with your clients, etc. will be so much shorter and more aggressive in Responsys than any platform out there because you'll spend much more time analyzing and much less time building. You'll have to retrain your mind to work in a situation-centric mind frame instead of an individual driven marketing world (building lists). This is the most mis-understood ESP on the market and sadly most clients don't even come close to utilizing the system because they haven't been shown why it is so powerful. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? The benefits are countless. I work at Accenture and have helped many clients in multiple verticals optimize this product. They have abandoned cart, confirmation email, SMS, MMS, display, and other automated functions that can be utilized. Sadly, most people don't understand the power of this tool. I've been using it since 2011 and it takes time, practice, and a change in perspective for most people and how they go about doing email. If you embrace the power of the tool and dedicate a marketing person to this platform, the possibilities are endless. Review collected by and hosted on G2.com. Show More 4/16/2018 Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/21/2019 "Love Responsys, So/so on Oracle" 3.5/5 What do you like best about Oracle Responsys? Responsys Platform, Responsys reps and how it interacts with other software and technology Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? Oracle and trying to sell me EVERYTHING! Also, the invoicing and the number of logins needed to just run you email programs Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? Email marketing and going international with multiple languages. Sending email marketing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 3/19/2019 "Long Time Responsys User" 3.5/5 What do you like best about Oracle Responsys? Product has evolved to be used for large scale b2c customers. Product continues to to make valuable improvements in functionality Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? Customer service has changed to exclude Customer Success Client Managers with our account Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? Demand generation through email tied directly to our revenue and bottom line Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 3/20/2019 "Responsys" 4/5 What do you like best about Oracle Responsys? Ease of use for dyanmic emails and programs Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? there is a lack of training for the product. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? program management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") IR Verified User in Retail Mid-Market (51-1000 emp.) 3/20/2019 "best email platform" 5/5 What do you like best about Oracle Responsys? ease of personalization of the email content Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? gets a little qurky. design for larger screens Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? retail marketing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") US Verified User in Sporting Goods Mid-Market (51-1000 emp.) 5/11/2018 "Extremely Powerful, But With Very High Learning Curve" 4/5 What do you like best about Oracle Responsys? Responsys was able to do absolutely everything we wanted it to do. It seemed to flawlessly integrate with every third-party app on the market. Their Program feature was very powerful and intuitive to use. Their best feature, however, was the relationship they had with us. Our account rep was practically like a member of the team. We spoke multiple times per week for over 5 years while I was at the company and he visited us on-site several times per year. Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? Their proprietary programming language (RPL) was extremely difficult to learn for someone with a marketing background. I spent hours upon hours attempting to code things like the order and ship confirmation emails, basically relying on trial and error and countless tests. Once I finally seemed to get the hang of things after a few years, they up and changed to a new programming language that required all emails to eventually be re-coded. The learning curve for getting the most out of Responsys is unbelievably high. Their reporting was a little clunky and had a serious lag time. Many times a query needed to be manually written, requiring the knowledge of MySQL. After writing a query and saving and testing, the query would lose all formatting and spacing. Lists imports were time-consuming and unintuitive. Review collected by and hosted on G2.com. Recommendations to others considering Oracle Responsys: Using Responsys is a full-time job; it requires a very smart, dedicated individual with a background in web development to get the most out of the very powerful platform. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? We needed to re-market to customers based on their past browsing and purchase behavior, and third-party integrations into Responsys accomplished those tasks easily. The same could be said for abandoned cart and browsing programs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zack S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zack S.") ZS Zack S. Senior Business Data Analyst Mid-Market (51-1000 emp.) 12/30/2017 "Strong Email Platform with Advanced Features; Beware of Learning Curve" 4.5/5 What do you like best about Oracle Responsys? Responsys by Oracle is a great tool for enterprise email marketing. It is easy to create a large number of segments from your customer base, based on any number of attributes. There are myriad options in terms of creating emails from templates or uploading custom designs. Responsys is also a great reporting platform, allowing you to get all the info you need about how your email campaigns are performing. Review collected by and hosted on G2.com. What do you dislike about Oracle Responsys? Responsys is not necessarily the easiest software to use. After working with MailChimp at a previous job, it definitely took a lot longer to get used to the interface and features of Responsys. However, this is likely the case with any piece of powerful software. Review collected by and hosted on G2.com. What problems is Oracle Responsys solving and how is that benefiting you? We are working with clients who use Oracle Responsys to manage their email marketing campaigns, and we help those clients with their email performance reporting. Review collected by and hosted on G2.com. 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