---
title: Oracle inQuira Reviews
meta_title: 'Oracle inQuira Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Oracle inQuira works for a business like yours.
aggregate_rating:
  rating_value: 3.4
  review_count: 8
  scale: '5'
date_modified: '2026-02-24'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Oracle inQuira Reviews
**Vendor:** Oracle  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 8
## About Oracle inQuira
By enabling searches across a wide variety of sources, Oracle's InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store ente




## Oracle inQuira Reviews
  ### 1. Good to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Oracle inQuira?**

Knowledge Base Management, Multi-Channel Support, Search and Navigation, Content Authoring and Editing, Integration with CRM Systems, Analytics and Reporting, Personalization, Multilingual Support, Workflow and Approval Processes, Scalability and Performance which are helpful while you are working

**What do you dislike about Oracle inQuira?**

Enhanced Security and Compliance and Customer Feedback Integration

**What problems is Oracle inQuira solving and how is that benefiting you?**

Managing leads



- [View Oracle inQuira pricing details and edition comparison](https://www.g2.com/products/oracle-inquira/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A20%3A23+-0500&secure%5Bsession_id%5D=b4895741-9835-42ea-aab1-a645e4b3d951&secure%5Btoken%5D=073c241a06ce9336a56d3ba5bc5ee28e34583515e6610310e87d4a2c6876a205&format=llm_user)

## Oracle inQuira Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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