How quickly the system work with one another in conjunction with multiple system in the banking industry Review collected by and hosted on G2.com.

The random updates can be a pain at times but it works fine outside of that Review collected by and hosted on G2.com.

This is a service automation system, it is really powerful and complex, it is useful for those people or companies that are looking for automated and fully complete services. Review collected by and hosted on G2.com.

The service is terrible, I can spend hours looking for how to make an appointment and if there is a problem it will take days, so it is something as simple as canceling the service. Review collected by and hosted on G2.com.

Oracle Field Service Cloud is a cloud-based field service and client communications arrangement. It gathers data from the field and learns in real-an ideal opportunity to accurately anticipate future occasions, lessening organizational expenses, and increasing efficiencies. This is a strong platform used to change over our standard paper and pencil data and digitize them. All of the clients' information was uploaded and easily accessible. Oracle Field Service Cloud is amazing tool use. It helped in putting away our client's records appropriately. The item is very easy to use and intended to be compelling and proficient. Oracle field service cloud is useful because it monitors all the information for you and it is very easy to use. Organizes field data, and lets you have your own company's template. There are no bad inquiries to their reps when you call and their platform is super easy to use. Review collected by and hosted on G2.com.

There are issues on the administrative end regarding their access and an inability to appropriately track and report inside the platform. The drawback of utilizing Oracle is that it has many strides to perform a certain something. It is moderate and takes some time to load and use, it ought to be faster. In the event that you make a mistake, it is difficult to address. Review collected by and hosted on G2.com.

Ease of use integration with other Oracle systems. Review collected by and hosted on G2.com.

Not many people are familiar with using the new integration. Review collected by and hosted on G2.com.

Managing, scheduling, routing of workforce and also capacity management for resource supply and demand Review collected by and hosted on G2.com.

system does not tell you about workskills mismatch deeply and UI framework Review collected by and hosted on G2.com.

Easy to learn and start using, user friendly Review collected by and hosted on G2.com.

Cost and limited options for visualization Review collected by and hosted on G2.com.

I like that it organizes field data and allows you to have your own company's template. I was able to customize real-time reports for each team based on their unique KPIs. This is a solid platform used to convert our orthodox paper and pencil data and digitize them. It will send you a report in a minute. Quite effective and very easy to handle. It has helped to manage and plan expenses in the company. Review collected by and hosted on G2.com.

I do not regret the tool, it is excellent and its performance is very good. The only thing would be its price is quite expensive. Review collected by and hosted on G2.com.

I like how people connect and work together by sending their work to each other. Review collected by and hosted on G2.com.

It is almost the worst program to ever be presented to the Marine Corps. We should have left it to paper and pen. The system is always down, no one ever knows the site address because it changes every 3 days, getting access is like trying to work for NSA, nobody remembers how to use it. Review collected by and hosted on G2.com.

OFSC was a great product for me to use, when it worked. We used to schedule our daily service tickets out. All of the customers information was uploaded and easily accessible. Same with the job details and the products used. We also had the ability to track, in real time, our drive. This helped provide timeline updates on the fly Review collected by and hosted on G2.com.

OSC relies heavily on network information for travel which can at times be inconvenient.

OSC integration with third-party products is a bit iffy when compared to other solutions.

OSC required a lot of third-party custom code at the beginning of our implementation Review collected by and hosted on G2.com.

Oracle Field Service Cloud is an excellent tool use. It helped in storing our customers record properly. Likewise as product and job details. Review collected by and hosted on G2.com.

The software operates slowly more so when we have many clients. This brought headache more so when you are business and in urgent. Review collected by and hosted on G2.com.