Easy to locate categories of information and to find where things are listed. Review collected by and hosted on G2.com.

I think the way categories are oeganized and all of the options and filters required to find needed information is needlessly conplicated and a bit tedious. I feel limited in what i am able to search and feel as though i have to go through a lot og listed options in order to get the result I want. Being limited to search the database by only last name, and I feel as though there are too many selections to make in order to submit an email or a note Review collected by and hosted on G2.com.

Fast service when most needed, no need for others Review collected by and hosted on G2.com.

Losing connection when your clicking too fast Review collected by and hosted on G2.com.

Oracle Field Service Cloud does a great job of monitoring and tracking people and progress and showing users patterns and predictives based on the data collected. Review collected by and hosted on G2.com.

The main problem that I have with Oracle Field Service Cloud is that while it offers some of the best information and usable metrics, it looks outdated. The menus and options are pretty intuitive, but there is overlap on menu options that sometimes make navigation confusing. Review collected by and hosted on G2.com.

The reporting within the product can be pretty useful once you understand the table structure. I was able to customize real-time reports for each team based on their unique KPI's. Review collected by and hosted on G2.com.

There was not alot of support or documentation from Oracle. I learned the background structure of the product through Googling how other users were creating their reports. Review collected by and hosted on G2.com.

I like that this seems somewhat intuitive, and I was able to pick it up quickly Review collected by and hosted on G2.com.

Sometimes it takes several steps to make it more customized to what I need to do. Review collected by and hosted on G2.com.

Interoperability with on premises systems, and ensuring integrated nature of the cloud services Review collected by and hosted on G2.com.

I've run up against Oracle's broken security model, unintuitive performance tuning tools, and finicky optimizer. Just once out of all ocassions though. Not so bad Review collected by and hosted on G2.com.

That I could see how long jobs took and monitor efficiency. Also being able to see schedule up to ten days out. Review collected by and hosted on G2.com.

Little software bugs. Sometimes we struggled to upload tickets or client information. It wouldn’t save properly, and there was very little software support. Review collected by and hosted on G2.com.

This software is easy to use and maneuver through. Review collected by and hosted on G2.com.

I do not like that the program seems to be slow.... but then again it could be the poor internet connection that my workplace has at times Review collected by and hosted on G2.com.

It is convenient to access all the information I need from various devices. Review collected by and hosted on G2.com.

Some of the interfaces are not very intuitive. Review collected by and hosted on G2.com.

Used this product In call center for staffing. Worked great and simple to use. Review collected by and hosted on G2.com.

Training at first only through my employer could’ve been more comprehensive but was able to pick it up quickly. Review collected by and hosted on G2.com.