--- title: Oracle Engagement Cloud Connector Reviews meta\_title: 'Oracle Engagement Cloud Connector Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Oracle Engagement Cloud Connector works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Oracle Engagement Cloud Connector Reviews & Product Details The Oracle Engagement Cloud Connector for Genesys Cloud is the out-of-the-box solution to integrate all the Genesys Cloud channels inside Oracle Engagement Cloud (also known as Oracle Fusion) using the Genesys Cloud Embeddable Framework. This solution allows having Genesys Cloud embedded inside Oracle Engagement Cloud so always visible and accessible whatever interaction is managed by the agent. * * * Seller [Softphone.it](https://www.g2.com/sellers/softphone-it) Discussions [Oracle Engagement Cloud Connector Community](https://www.g2.com/products/oracle-engagement-cloud-connector/discuss) Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-engagement-cloud-connector/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ![Shane Zehra R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane Zehra R.") SR Shane Zehra R. Documentation Officer II Mid-Market (51-1000 emp.) 3/6/2022 "In managing organisational data on a single platform with Oracle is the best system to work on." 5/5 What do you like best about Oracle Engagement Cloud Connector? You can customise it according to your company and can manage who you want to give access to which data and who you allow to edit you data. It provides a full control Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? Server issues, Issues in finding people who know how to work on Oracle, It takes long time to customise it according to your organisational needs. Review collected by and hosted on G2.com. Recommendations to others considering Oracle Engagement Cloud Connector: Best system to use in any organisation Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Time management, don't need to keep files for records, every single information is just one click away, data entry is more convenient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Muhammad Sohail A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Sohail A.") MA Muhammad Sohail A. Development Team Lead Mid-Market (51-1000 emp.) 3/6/2022 "Forums & Customer Service" 3/5 What do you like best about Oracle Engagement Cloud Connector? These forums are well enough to support & guide in most scenarios, and the Service center is always there to teach. They need to focus on a User-Friendly interface in OTBI. Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? In Integration, they didn't provide clear information, Like API documents are not pretty much clear. For example, documentation of fusion cloud. Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Proper error codes were not defined. For example, if there is a logical condition, error API doesn't return a complete error message. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shaikh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaikh D.") SD Shaikh D. Inventory controller Enterprise (\> 1000 emp.) 3/3/2022 "6" 4/5 What do you like best about Oracle Engagement Cloud Connector? Update database Oracle and after making request into Excel Word and son on Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? Oracle E-BS session expired with a minutes how can we get the percentage of the new and other way to get in this information for Review collected by and hosted on G2.com. Recommendations to others considering Oracle Engagement Cloud Connector: Yes I advised to other user to use Oracle tha Excel for authentic or smart working Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Update database productions Review collected by and hosted on G2.com. Show More 3/6/2022 Validated ReviewerIncentivizedSource: G2 invite ![Maaz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maaz K.") MK Maaz K. Consultant Enterprise (\> 1000 emp.) 3/11/2022 "This connector is a easy tool to recommend for its out of box configuration option" 4.5/5 What do you like best about Oracle Engagement Cloud Connector? Easy-to-use and configuration option avaliable. Also the support documents provided are very detailed . Oracle support is alwats a plus Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? Cost can be ahurdlenfor some companies. Newd to have a competitive pricing Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? End to end integration Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Yogeshwar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yogeshwar C.") YC Yogeshwar C. Application development Associate Small-Business (50 or fewer emp.) 3/7/2022 "Review for Oracle Engagement Cloud Connector" 4.5/5 What do you like best about Oracle Engagement Cloud Connector? Oracle Engagement Cloud Connector is good for computing, storage and network needs. Reliable and Affordable connections. Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? As of now I loved everything that I used, experience in the connector Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Connecting to cloud databases and engagement with data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Fanny K P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fanny K P.") FP Fanny K P. ERP Technical Small-Business (50 or fewer emp.) 3/7/2022 "I will suggest my collague to use this connector for their cloud services" 4/5 What do you like best about Oracle Engagement Cloud Connector? Fast connection, reliable services, stable Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? Overprice, less features, not so easy to use Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? My connection is more stable after a using it, so reliable Review collected by and hosted on G2.com. Show More 3/14/2022 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 3/4/2022 "Oracle Engagement Cloud Connector is a great tool to mitigate the gaps between services" 4.5/5 What do you like best about Oracle Engagement Cloud Connector? This tool helps to make a smooth connection with other Cloud services. It has a beautiful UI interface that offers real-time synchronization. Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? The error management feature is something that is not much advanced. There also seems to be a delay when sending messages. Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? We used this tool to generate data about our opportunities and also to handle the customer purchase orders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tareq A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tareq A.") TA Tareq A. Senior Database Administrator Small-Business (50 or fewer emp.) 3/3/2022 "Likely" 4.5/5 What do you like best about Oracle Engagement Cloud Connector? Migration db process Golden gate Cm creAtion proxess Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? Noting every thing working as well And clear Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Availability on different country Review collected by and hosted on G2.com. Show More 9/3/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 3/4/2022 "Must have for business which runs both oracles and non oracles clouds" 4/5 What do you like best about Oracle Engagement Cloud Connector? Its user experience is quite interactive and easy to work with. It saves time and unnecessary effort for maintaining custom services to sync data. Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? In some cases, there is a delay in syncs and we do not have much options available for data validation Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? Real-time data sync. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") IE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 3/8/2022 "user friendly cloud tool" 4/5 What do you like best about Oracle Engagement Cloud Connector? best sales and B2B Service application. Easy user interface tool. Review collected by and hosted on G2.com. What do you dislike about Oracle Engagement Cloud Connector? i feel nothing currently about the tool. Review collected by and hosted on G2.com. What problems is Oracle Engagement Cloud Connector solving and how is that benefiting you? with oracle Eloqua cloud tool we making B2B email marketing and handling sales data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Oracle Engagement Cloud Connector? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle Engagement Cloud Connector ](https://www.g2.com/products/oracle-engagement-cloud-connector/discussions/new) GU Guest User What is Oracle Engagement Cloud Connector used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-oracle-engagement-cloud-connector-used-for) [ View all Discussions ](https://www.g2.com/products/oracle-engagement-cloud-connector/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/oracle-engagement-cloud-connector/pricing) ## Work at Softphone.it? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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