The times between the call and the review are very productive. Review collected by and hosted on G2.com.

When it comes to calibrating calls and analyzing data, it is quite a useful tool. Review collected by and hosted on G2.com.

Very useful friendly and has the features necessary for the program. Review collected by and hosted on G2.com.

So far haven't hd any problems with it's performance. Review collected by and hosted on G2.com.

Everything about Oracle is cool and easy. It is fun! Review collected by and hosted on G2.com.

UI/ UX seems like out of the world. It is not complicated, but new always feel complicated. Review collected by and hosted on G2.com.

I use Oracle EBS CRM primarily for cross-department collaboration, which has been incredibly effective in reducing manual work for my team. This feature streamlines our processes by eliminating the need to write or enter data manually in invoices, enhancing overall efficiency. One significant advantage I appreciate is the improved consistency in customer data synchronization, ensuring accurate and reliable data management across our operations. Moreover, I find Oracle EBS CRM easy to use, which has made my experience with it pleasant and hassle-free. Review collected by and hosted on G2.com.

The user interface of Oracle EBS CRM could be improved. Review collected by and hosted on G2.com.

Trust me, it’s very useful. You can trust it. Review collected by and hosted on G2.com.

It takes slightly longer than other tools. Review collected by and hosted on G2.com.

seamless, native integration with the broader Oracle E-Business Suite (ERP) and its comprehensive customer data management, allowing for a 360-degree view of interactions. Its strengths lie in automating complex, end- to-end business processes and providing highly customizable solutions for sales, marketing, andservice. Review collected by and hosted on G2.com.

Outdated, unintuitive user interface, steep learning curve, and high complexity. Review collected by and hosted on G2.com.

Oracle EBS CRM offers a comprehensive and integrated solution for managing customer relationships across sales, service, and marketing. One of its biggest strengths is its ability to centralize customer data, giving teams better visibility and coordination across departments. The system is highly customizable, which allows it to adapt to complex business processes. Its integration with other Oracle EBS modules, such as Financials and Supply Chain, ensures seamless data flow and operational efficiency. Review collected by and hosted on G2.com.

The user interface feels outdated compared to modern CRM solutions, which can impact usability and adoption among less technical users. The system can also be quite complex to configure and maintain, requiring significant time and resources, especially during implementation and upgrades. Additionally, performance can lag when handling large datasets or during peak usage times, and the reporting capabilities may require enhancements or third-party tools for more advanced analytics. Review collected by and hosted on G2.com.

Ease of adding new leads, multiple reports at various layers. Review collected by and hosted on G2.com.

User access management can be better, automated reporting also lacks depth. Review collected by and hosted on G2.com.

Redwood Theme, Intuitive Interface, Enhanced with AI, Contextual Menus and User Friendly. Review collected by and hosted on G2.com.

Some integrations with third-party solutions are still to mature. Review collected by and hosted on G2.com.

I like that Oracle EBS CRM is a fully integrated suite, that gives organizations a single source of seamless organization from the beginning to the end of the business processes. Review collected by and hosted on G2.com.

You aren’t able to work remotely without third party solutions Review collected by and hosted on G2.com.